Personal Assistant Administrative
Resume:
Rhonda Debruyn
Administrative Assistant/A/R/Credit Manager- Twin State Inc/Liqui-Grow
Davenport, IA 52803
adqyha@r.postjobfree.com
Work Experience
Administrative Assistant-A/R
Twin State Inc - Davenport, IA
May 2016 to Present
Customer Service, dealing with the public on a daily basis. Managing 17 retail locations in the corporate office. I am in charge of all the deposits for the locations as well as balancing all $ for the office and locations. A/R and Credit collections. Following up with vendors to meet their needs. Scheduling meetings. Arranging travel for Managers and staff. Booking hotels an flights for incoming trainees. Coordinating lunches for big meetings and gatherings. Excel, power point, Microsoft Outlook, 10-key, A/R-A/P-Approving credit applications.Working next to the Manager of Operations.
Patient Services Representative
Aspen Dental - Davenport, IA
June 2014 to May 2016
Processed client rebate reconciliation, reporting and check requests.
Answered and quickly redirected up to 20 calls per 8 hour shift.
Ordered and distributed office supplies while adhering to a fixed office budget.
Managed office supplies, vendors, organization and upkeep.
Directed guests and routed deliveries and courier services.
Answered and managed incoming and outgoing calls while recording accurate messages.
Opened and properly distributed incoming mail.
Helped distribute employee notices and mail around the office.
Maintained a clean reception area, including lounge and associated areas.
Balancing end of day shift, collecting copays, verifying insurance.
Clinic Assistant II
Planned Parenthood - Bettendorf, IA
May 2011 to June 2014
Checking patients in and out, scheduling appts.
Scanning medical records into EMR
HIPAA
Collecting patients medical HX upon check in
Collecting copays and verifying insurance. Balancing end of day revenue.
Answered and quickly redirected up to 20 calls per shift.
Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
Managed office supplies, vendors, organization and upkeep.
Answered and managed incoming and outgoing calls while recording accurate messages.
Opened and properly distributed incoming mail.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Maintained a clean reception area, including lounge and associated areas.
Collected hemoglobin for procedures and logged it
Took vitals on patients before procedures
Distributed birth control in clinic and via email and USPS
End of day shift balance, counting money, balancing end of day
Medical Receptionist
General Surgery Associates - Moline, IL
June 2006 to May 2011
Customer Service
Scheduled surgery for 3 surgeons in the office.
Checked in 60-70 patients per day.
Answered and quickly redirected up to 30 calls per shift..
Planned and coordinated logistics and materials for board meetings, committee meetings and staff
events.
Answered and managed incoming and outgoing calls while recording accurate messages.
Helped distribute employee notices and mail around the office.
Maintained a clean reception area, including lounge and associated areas.
Opened and properly distributed incoming mail.
Check patients in and out, collect copays and verify insurance.
Billing and coding.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Maintained a clean reception area, including lounge and associated areas.
Processed client rebate reconciliation, reporting and check requests.
1993-2006 - I was a stay at home mom to my 2 girls.
Education
Associate of Arts
University Of Phoenix - Phoenix, AZ
2006
High school diploma or GED
North Scott Senior High School
August 1989 to June 1993
Bachelor's degree
Skills
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A/P
-
7 years
A/R
-
7 years
EXCEL
-
10+ years
MICROSOFT OFFICE
-
10+ years
MS OFFICE
-
10+ years
Data Entry
-
10+ years
Customer Service
-
10+ years
Quickbooks
-
2 years
management
inventory
filing
Accounts Payable
Administrative Assistant
Billing
Microsoft Excel
Outlook
Payroll
Receptionist
Word
Scheduling
accounting
Sales
Medical Receptionist
10 Key Data Entry
EMR Systems
HIPAA
Insurance Verification
Medical Billing
Medical Coding
Medical Office Experience
Multi-line Phone Systems
Medical Records
Medical Terminology
Medical Scheduling
Transcription
Microsoft Outlook Calendar
Administrative experience
Problem-solving
Flexibility
Team Work
Reliability
Patient Care
Vital Signs
Documentation review
Bookkeeping
Analysis skills
Clinical research
Human resources
Construction
Telemarketing
Personal assistant experience
Quality control
Groundskeeping
Clinical Trials
Experience Administering Injections
Office Management
Laboratory Experience
Phone Etiquette
CPT Coding
Banking
HTML5
Customer support
Epic
Pricing
Adobe Acrobat
Healthcare management
Property management
Live chat
B2B sales
Account reconciliation
Mac OS
Microsoft Access
Computer networking
SharePoint
Continuous improvement
Freight
Leadership
Manufacturing
ICD-10
Recruiting
Languages
English
-
Expert
Certifications / Licenses
OSHA 10
September 2017 to Present
Hazardous Materials Awareness
September 2017 to Present
Driver's License
Assessments
Administrative Assistant - Proficient
February 2020
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Conscientiousness - Proficient
February 2020
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Logic & Critical Thinking - Familiar
February 2020
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Conscientiousness - Highly Proficient
February 2020
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Attention to Detail - Proficient
February 2020
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Working with MS Word Documents - Familiar
February 2020
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Customer Focus & Orientation - Highly Proficient
June 2019
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Personality: Hard-Working - Familiar
May 2019
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Additional Information
Skills
Microsoft office, Excel, PPW, 10 key, A/R A/P (9 years
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