Customer Service Patient Services
Resume:
SHANEE C. LESURE
**********@****.***
OBJECTIVE
Secure an entry level position with a technology & services organization where I can commit the implementing of my customer service and relationship building skills, to contribute to the organization’s growth. Also, an opportunity to grow and develop professionally in a diverse environment with potential career advancement opportunities.
Education
Olive Harvey College
Associate Degree/2017
Early Childhood Development Certificate
CNA_ Certified Nurse Assistant
Patient Care Technician Certificate
Capri Beauty Culture College
Cosmetology Degree/2002
Illinois Professional Licensed Cosmetologist
CEU hours yearly
Certifications
Cosmetology_ 2002
Early Childhood Development_2014
CNA, PCT_2016
Serve Safe Food Managers License_2017
Experience
FAMILY DOLLAR_ Assistant Store Manager/part-time_ 02/2022-present
Customer Service, a primary duty that make sure guest find their needs and wants with ease. This position ensures the Open/Closing store for operations, Sales/Transaction Management, Inventory Daily Log, Scheduling and delegating tasks to team associates.
AMAZON PRIME_ Wholefoods Shopper/flex part time_ 09/2020- present
Customer Service, a duty that is vital to fulfilling online sales by filling online orders through application on IOS iPhone device. Search item, scan, pack the order, then place in designated area for delivery. Sanitizing, replacing and wearing proper PPE, replacing orders, and delivering service to customers in need of extras.
DAJA’VU SALON_ Freelance Cosmetologist/Hairstylist/PRN 10/2002 - present
Guest Services by delivering style is what we do to make a client feel glamourous and confident about themselves. We get rapport with client by consultation on services needed and wanted, render style services, then book next appointment. This position requires, marketing, scheduling, counseling, rendering service, sanitation, cash handling and credit transactions.
ACTIVE HOMECARE_ CNA/PRN_ 06/2020- 2/2022
Patient services is what we do in the healthcare field. We monitor patients, help with their daily needs at home such as laundry, cooking and cleaning, run errands like grocery store, Dr. appointments, bank etc.
IDHS AND REHABILITATION _ Personal Assistant_08/2014-05/2015, 10/2018-1/2021
Patient service is what we do to ensure the quality of life with a client. Duties were to house keep by doing laundry, cooking, cleaning, wound care (prn/if needed) and ambulating client for safety. We also ran errands for daily living structure such as store, bank and Dr. appointments.
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