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Community Organizer Customer Service

Location:
Los Angeles, CA
Posted:
May 05, 2022

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Resume:

Randie Marshall

Los Angeles, CA *****

adqy9k@r.postjobfree.com

+1-323-***-****

I am seeking a career that provides me the opportunity to use the skills that I have developed throughout my employment history to solve problems that may be time consuming. Additionally, I am seeking the opportunity to work for a company where I can further develop my interpersonal skills within a team environment.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Community Organizer

Los Angeles Black Worker Center - Los Angeles, CA

March 2021 to Present

• Secured 45 potential membership sign ups a week by leading a team of 3 into the community three times a week

• Developed Out Reach committee to train community members on proper outreach and phone banking techniques.

• Assist with boot camp and orientations for worker assistance program.

• Scheduled 1-1 conversations with members to better serve them and there work injustice related needs.

Canvasser

Los Angeles Black Worker Center (LABWC) - Los Angeles, CA September 2020 to March 2022

• Campaigned for more sustainable careers for Black workers in Los Angeles through the 1,000 strong Campaign which works with Los Angeles county to place 1,000 Black workers into various careers within the city

• Informed potential members of about the LABWC legal clinic aid that provides legal advice to Black workers and the Ready 2 Work program which is a five week bootcamp that provides basic Osha 10 construction training

• Surveyed South Los Angeles residents and petitioned for bills to get passed for equality in the workplace Target Team Member

Target - Bossier City, LA

December 2016 to June 2017

• Promoted to full time employment after four months due to positive interactions with staff and customers

• Maintained a clean work environment by continuously putting merchandise back throughout scheduled shifts

• Worked soft lines, hard lines, grocery and cashier to ensure that customers have a positive experience while shopping at the store

Barista

Counter Attendants, Cafeteria, Food Concession, and Coffee Shop - Los Angeles, CA January 2016 to July 2016

• Greeted and served customers daily while providing prompt personalized service

• Memorized how to prepare multiple specialty drinks and preferences for regular customers to build loyalty

• Followed food and health safety standards to ensure that all food was restocked regularly and was not expired.

Sales Representative, Sales Representatives, Services, All Other Vonage Phone Company - Los Angeles, CA

August 2013 to February 2014

• Provided customers with detailed information on home and internet services so that they can make informed purchasing decisions

• Activated phone services and new accounts for customers while providing assistance with merchandise

• Scheduled appointments with internet technicians for customers Cashier

McDonald's - Los Angeles, CA

April 2011 to February 2012

• maintained clean environment

• stocked drinks and condiments into proper locations

• took orders through drive thru while I delivered excellent customer service

• Took customers orders while upselling promo items

• Balanced cash drawer before and after my shift

• Sustained food handlers card

Education

Diploma in Curriculum

High School Equivalency - Los Angeles, CA

Skills

• Cash Handling (5 years)

• Microsoft word (7 years)

• Customer Service (7 years)

• Sales (1 year)

• Barista Experience

• Coffee Experience

• Cashiering

• Time Management

• Door-to-Door Experience

• Employee Orientation

• Microsoft Office

• Host/Hostess

• Cold Calling

• Canvassing

Certifications and Licenses

OSHA 10

September 2020

The OSHA 10-Hour Outreach Training Program for Construction Industry provides training for entry- level workers and employers on the recognition, avoidance, abatement, and prevention of safety and health hazards in workplaces in construction industry. The program also provides information regarding workers' rights, employer responsibilities, and how to file a complaint. Assessments

Work style: Reliability — Proficient

March 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Recruiting — Highly Proficient

March 2022

Managing the candidate sourcing and selection process Full results: Highly Proficient

Verbal communication — Proficient

March 2022

Speaking clearly, correctly, and concisely

Full results: Proficient

Real estate — Familiar

March 2022

Matching listings with specifications

Full results: Familiar

Sales skills — Proficient

March 2022

Influencing and negotiating with customers

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Received bank teller certificate from JVS BankWorks Class in Los Angeles work source center. Director Lisa Meadows



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