Community Organizer Customer Service
Resume:
Randie Marshall
Los Angeles, CA *****
*********@*****.***
I am seeking a career that provides me the opportunity to use the skills that I have developed throughout my employment history to solve problems that may be time consuming. Additionally, I am seeking the opportunity to work for a company where I can further develop my interpersonal skills within a team environment.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Community Organizer
Los Angeles Black Worker Center - Los Angeles, CA
March 2021 to Present
• Secured 45 potential membership sign ups a week by leading a team of 3 into the community three times a week
• Developed Out Reach committee to train community members on proper outreach and phone banking techniques.
• Assist with boot camp and orientations for worker assistance program.
• Scheduled 1-1 conversations with members to better serve them and there work injustice related needs.
Canvasser
Los Angeles Black Worker Center (LABWC) - Los Angeles, CA September 2020 to March 2022
• Campaigned for more sustainable careers for Black workers in Los Angeles through the 1,000 strong Campaign which works with Los Angeles county to place 1,000 Black workers into various careers within the city
• Informed potential members of about the LABWC legal clinic aid that provides legal advice to Black workers and the Ready 2 Work program which is a five week bootcamp that provides basic Osha 10 construction training
• Surveyed South Los Angeles residents and petitioned for bills to get passed for equality in the workplace Target Team Member
Target - Bossier City, LA
December 2016 to June 2017
• Promoted to full time employment after four months due to positive interactions with staff and customers
• Maintained a clean work environment by continuously putting merchandise back throughout scheduled shifts
• Worked soft lines, hard lines, grocery and cashier to ensure that customers have a positive experience while shopping at the store
Barista
Counter Attendants, Cafeteria, Food Concession, and Coffee Shop - Los Angeles, CA January 2016 to July 2016
• Greeted and served customers daily while providing prompt personalized service
• Memorized how to prepare multiple specialty drinks and preferences for regular customers to build loyalty
• Followed food and health safety standards to ensure that all food was restocked regularly and was not expired.
Sales Representative, Sales Representatives, Services, All Other Vonage Phone Company - Los Angeles, CA
August 2013 to February 2014
• Provided customers with detailed information on home and internet services so that they can make informed purchasing decisions
• Activated phone services and new accounts for customers while providing assistance with merchandise
• Scheduled appointments with internet technicians for customers Cashier
McDonald's - Los Angeles, CA
April 2011 to February 2012
• maintained clean environment
• stocked drinks and condiments into proper locations
• took orders through drive thru while I delivered excellent customer service
• Took customers orders while upselling promo items
• Balanced cash drawer before and after my shift
• Sustained food handlers card
Education
Diploma in Curriculum
High School Equivalency - Los Angeles, CA
Skills
• Cash Handling (5 years)
• Microsoft word (7 years)
• Customer Service (7 years)
• Sales (1 year)
• Barista Experience
• Coffee Experience
• Cashiering
• Time Management
• Door-to-Door Experience
• Employee Orientation
• Microsoft Office
• Host/Hostess
• Cold Calling
• Canvassing
Certifications and Licenses
OSHA 10
September 2020
The OSHA 10-Hour Outreach Training Program for Construction Industry provides training for entry- level workers and employers on the recognition, avoidance, abatement, and prevention of safety and health hazards in workplaces in construction industry. The program also provides information regarding workers' rights, employer responsibilities, and how to file a complaint. Assessments
Work style: Reliability — Proficient
March 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Recruiting — Highly Proficient
March 2022
Managing the candidate sourcing and selection process Full results: Highly Proficient
Verbal communication — Proficient
March 2022
Speaking clearly, correctly, and concisely
Full results: Proficient
Real estate — Familiar
March 2022
Matching listings with specifications
Full results: Familiar
Sales skills — Proficient
March 2022
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Received bank teller certificate from JVS BankWorks Class in Los Angeles work source center. Director Lisa Meadows
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