Tracy Harmon, CSP

Montgomery, Al ***** ● 334-***-**** ● adqy6k@r.postjobfree.com

People Operations Leader & Diverse Talent Specialist

Talent Acquisition ● Recruiting ● Sourcing ● Project Management

Executive-Level Relations ● Data Analytics ● People Operations

Profile

Innovative, creative, and collaborative with a rich background in full-cycle recruitment, sourcing, talent acquisition, employer branding (EB), and recruitment marketing (RM).

Creatively collaborate with the Operations Management staff, the Team Relations team, and the HRBP function to ensure alignment between multiple high priority strategies and many important moving pieces.

Develop and measure performance management objectives, activities, and targets via individual accountability plans.

Able to expand and showcase employer branding across multiple channels to ensure targeted messaging resonates with different candidate personas and diverse talent.

Skilled at establishing, managing, and optimizing company’s digital presence on social media channels as it relates to employer branding.

Adept at masterminding high-impact candidate sourcing initiatives to ensure a constant pipeline of talented and diverse candidates from both active and passive groups.

Well-versed in cleansing and organizing data for in-depth analysis and calculations; possess advanced skills in use of Excel.

Proven talents in learning & development (L&D), formulating talent attraction strategy, metrics tracking, and data analytics.

Able to plan and execute creative concepts and content for recruitment resources including job postings, employee stories, and campaigns.

Considerable track of record of building, managing, and optimizing large-scale, multi-channel marketing and sourcing campaigns.

Active member of SHRM.

Professional Experience

G2 Integrated Solutions, Remote, April 2020 to Present

Talent Acquisition Manager

Structured talent acquisition and recruiting strategy, and spearheaded sourcing for team which delivered technical consulting services for gas and electric utility providers.

Orchestrated full-cycle recruiting operations for all internal departments, and fostered effective relationships with hiring managers to determine and dependently meet hiring needs.

Introduced AI to accelerate company-wide recruiting processes by 75%, fuel candidate flow by over 90%, and abolish outside agency fees to save $220K+.

Shaped and launched first employer branding campaign which increased applicant rates by 26% and was rapidly adopted into company’s best practices.

Pioneered Voice of Customer (VoC) survey to scrutinize candidate journey and reduce candidate application abandonment by 20%.

Introduced candidate-friendly career website featuring 24/7 live chat capability to engage top talent.

Implemented informative dashboard to provide quick recruitment funnel overviews to recruiters.

Adopted CRM tool which enabled recruiters to engage candidates throughout hiring process.

Helmed candidate experience initiative featuring focus group-based discovery, research, and collaboration for engineering candidates.

Shepherded team of 14 sourcing specialists and recruiters in attracting, identifying, and engaging candidates via talent mapping, non-traditional backgrounds, channel support, and lead generation.

Elwood Staffing, Montgomery, AL, October 2017 to April 2020

Selling Branch Manager

Expertly evolved office from start-up environment to busy staffing agency.

Directed sales personnel, full-cycle recruiters, and high-performing administrative staff to consistently meet client’s needs.

Hosted 100+ hiring events to attract 10K+ job candidates and boost applicant flow by 70%.

Wrote feature articles for award-winning and industry-recognized magazine, Staffing Success.

Conducted ongoing market analysis to fine-tune hiring strategies, and continuously sought to improve and streamline the candidate journey.

Innovatively executed strategic recruiting activities to attract top talent for 75+ businesses including Fortune 500 companies and high-potential start-ups.

Won On-Premise Manager of The Year Award on several occasions for delivering unparalleled service to major client, Hyundai Motors Manufacturing.

Propelled branch revenues by 40% through outstanding talents in sourcing, screening, and selecting optimal candidates.

Presented new hire orientation classes, cultural diversity training, and path-to-direct-hire coaching.

Department of Commerce, Montgomery, AL, September 2005 to October 2017

Manager, Multimedia Services

Designed compelling job posting ad campaigns to attract candidates across 30+ industries.

Steadily advanced employer brand to rank as #1 workforce agency statewide.

Technical Writing. Organized and offered virtual and print-based L&D opportunities to enhance staff capabilities, boost productivity, and increase employee retention.

Owned employee career development, retention programs, training and leadership development

Provided influential leadership, coaching, and motivation to cohesive team of recruiters, technical writers, and content creators.

Monitored online presence to share trends and insights with recruitment professionals, vital to driving data-based decisions.

Teamed with auditors to achieve international ISO 9001:2005 certification.

Education & Certifications

BS, Psychology, Auburn University, 2022

CSP (Certified Staffing Professional), ASA

Google Certificate in Data Analytics, Google

Software

Workable, Greenhouse, iCIMS, Kronos, Taleo, Peoplesoft, LinkedIn Recruiter, Salesforce, ADP, Adobe, GitHub, Excel, InDesign, Sketch, Canva, Zoom, Teams, SQL, R programming, Tableau, Office, Slack, Skype, Teams, Google Docs, XML Databases, SQL, NOSQL, CMS, Trello, Dropbox, Constant Contact, One Note, Hubspot, WordPress

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