Entry Operator Document Processor

Janyn Lyn Driscoll

*** *. ***** *********, *********, UT 84010 ~ 801-***-**** *************@*****.***

OBJECTIVE

A position requiring an ambitious, hard working individual who enjoys working

with people by going above and beyond what

is required.

SKILLS

SAP and MES systems

AQL Inspection

Medical Records Policies and Procedures

Customer Service Specialist

HIPAA

Medical Terminology

Data Entry

Meditech PCI

IHC Tandem

Microsoft Windows 10

Microsoft Office

WordPerfect Office 11

Multiple Software Applications

WRx

EXPERIENCE

Teva Pharmaceuticals

Process Operator I/AQL Inspector

November 2018 to December 2021

Responsible for running the packaging process for pharmaceutical products.

Completion of documentation required on each master batch record.

Performed set up, changeover and operation of labeling, case forming, and packaging machinery.

Ensuring that work areas are maintained and job functions are performed

in accordance with company policies and procedures, cGMP’s, SOP’s, and batch record instructions.

Maintaining 100% compliance with all assignments, and completion of training requirements.

Ensured as AQL inspector that products met specification standards and requirements.

Orbit Irrigation Products

Warehouse Worker II/QA Auditor

March 2013 to August 2018

Responsible for providing accurate preparation of work orders.

Received packaging, labeling and parts for orders.

Responsible for out of box quality audits for each order completed.

Assisted other departments in review and processing of outside projects.

Pulled orders via forklift.

Assisted supervising a team of 5-10 employees.

Handled international sales orders which require special procedures.

Received, sorted, and packaged annual buyback product from customers.

Assisted in monthly safety meetings in compliance with OSHA standards.

Distributed completed orders to other departments via forklift.

Required the ability to stand long periods of time and heavy lifting.

ACS Verizon Wireless

Customer Service Representative

October 2006 to April 2007

Responsible for inbound and outbound calls for Verizon Wireless customers.

Assisted with billing issues and concerns.

Assisted with assumption of liability on accounts.

Knowledge of phone programming and continuous training on up to date phones and programs.

Worked with other departments within Verizon Wireless to assure that each customer’s concerns or issues were resolved within a timely manner.

Required working with a team of other employees to continuously strive to meet and exceed excellence in customer service and quality assurance during each call.

**Continued meeting and exceeding quality assurance by maintaining status as #3 out of over 100 employees within ACS toward this goal.

Dollar Financial

Document Processor/Data Entry Operator

September 2005 to March 2006

Processed bankruptcy workbooks for We The People stores nationwide.

Proofed bankruptcy documents received via fax from local stores.

Reviewed and determined documents needed to attach to each bankruptcy upon completion.

Emailed completed workbooks to stores upon completion.

Required continuous communication via email/phone regarding statuses of workbooks.

Answered questions and completed changes requested on each workbook.

Cottonwood Youth Academy

Director of Medical Records

March 2005 to September 2005

Supervised and trained 11 employees on the requirements of releasing medical records.

Responsible for the completion of medical records for patients.

Provided assistance on HIPAA policies and procedures.

Knowledge of legal medical requests; attorney’s, subpoenas, and court orders.

Processed fee approvals for attorneys, patients, insurance companies, and medical studies.

Performed quality assurance inspection of records prior to release.

ChartOne Records Management

Contracted Chart Management Associate

October 2003 to December 2004

Provided administrative duties for the health information management department.

Acquired training on HIPPA laws and regulations.

Obtained medical records and status via telephone.

Processed urgent faxed requests from physicians and facilities for continuing care.

Knowledge of legal medical requests; attorneys, subpoenas and court orders.

Processed fee approvals for attorneys, patients, insurance companies and medical studies which include large chart volumes with extensive medical record copies.

EDUCATION

Taylorsville High School ~ Graduated 1986

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