Customer Service Enumerator
Resume:
Denecia Anthony
*****************@*****.***
Skills:
Excellent customer service skills
Multi-lingual (English, Spanish, French)
Goal oriented, organized, efficient individual
Knowledge of EHR (Athena & Medisoft)
Work well in high pressure environments
Proficient with MS Office
Work History:
Regus- 8/2021- 11/2021
Community Associate
•customer service
•clerical duties
• light cleaning duties to common areas
•hostess duties
Census Bureau- 8/2020- 9/2020
Enumerator
•survey taking
•managing paperwork and scheduling
•daily travel and reporting to mgmt
NYC Parks Dept- 2/2020- 8-2020
Pop Worker
•Cleaning parks
• gardening/ yard work
Oscar Health Insurance –10/2017-02/2018
Administrative Onboarding Coordinator
Set up interview and training sessions for multiple physicians.
Conducted online workshops on medical record software.
Todd English Food Hall –08/2015-08/2016
Service Specialist
Conducted inspections, efficient record keeping, auditing and profit and loss management
Ordered and purchased supplies and rations within budget.
Trained, assigned and coordinated shift workers to promote efficiency of operations.
Trader Joe’s – 10/2006-11/2014
Senior Manager
Lead, developed, trained and motivated team and managers into high-performing teams.
Maximized sales and profits by upholding sales and service techniques to ensure a great guest experience..
Maintained a clean establishment and showed genuine concern for guests..
Identified and developed team members for future leadership roles.
Managed team member performance with clear feedback, recognition, reviews, coaching/teaching, and discipline.
Completed all payroll related duties; maintained ledger books.
Conducted all banking business transactions; orchestrated monthly update meetings
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