Sarah Jane Snyder
Those who work hard, work alone. Those who work smart, work as a team..
Azalea, OR 97496
************@*****.***
******@*****.***
Work Experience
Medical Billing Specialist & Patient Care Coordinator
TriarQ health- Remote - Glendale, OR February 2021 to March 2022
Virtual patient care coordinator, insurance verification, medical billing, claim submission, EMR charting, claims, patient correspondence, triage, intake/check out, all levels of patient communication, full scope of medical office responsibilities, correspondence, official letter writing(name/gender marker/surgery/ emotional support), lab orders/results, customer service, data entry, inventory, sales, shipping/receiving, problem-solving, 100% patient focused
Patient Care Coordinator (PCC)
Plume - Remote
April 2020 to January 2021
Patient care coordinator. Fully remote position, correspondence, scheduling, charting, EMR, provider relations, Insurance verification, etc
Patient Access Representative II
Mercy medical center (TEMP & REMOTE) - Roseburg, OR March 2020 to October 2020
Data entry, inbound/outbound calls/checking patients in and out, communication between staff and patients, charting, EMR, temporary and partially remote etc
Patient Service Representative II
CHUC (Canyonville health & urgent care) - Canyonville, OR December 2018 to March 2020
Registering/greeting/ and checking patients in. Creating accounts, effectively communicating with physicians/ma's/staff, multi line phone system, appointment setting, insurance verification, patient care/ customer service, data entry, inventory, sales, shipping/receiving, cleaning, event planning, problem- solving, etc
Medical Receptionist/Administrative Assistant
Southern Oregon bariatric - Medford, OR October 2016 to December 2018
Between Oregon surgical specialists and southern Oregon bariatric I bounced around wherever I was needed. Multi line phone system, appointment setting, insurance verification, patient care/customer service, data entry, inventory, sales, shipping/receiving, cleaning, event planning, etc
CSR II
Blue Cross Blue Shield - Medford, OR October 2016 to December 2018
Web support, IT desk, claims, benefits, customer service, telecommunications, sales, patient education, etc
Head Start Teacher
Head Start - Medford, OR May 2008 to October 2016
Parts Manager
Moss Motors Dodge - Riverside County, CA July 2002 to May 2007
Parts department manager. Shipping/receiving, sales, stocking, ordering, inventory, managing staff, schedules, etc..
Education
Associate in Early childhood development
RCC - Medford, OR
August 2012 to December 2013
Associate in Early Childhood Education
Southern Oregon University
August 2012 to May 2013
Associate in English
University California Riverside
September 2004 to June 2005
Skills
• Front Desk
• Medical Billing
• Front Office
• Epic (3 years)
• Reception
• Bilingual
• Medical Receptionist
• Medical Scheduling
• Insurance Verification
• Multi-line Phone Systems (10+ years)
• Medical Terminology • HIPAA
• Medical Records
• EMR Systems
• Patient Care
• QuickBooks
• Data Entry
• Anatomy Knowledge • Laboratory Experience • Office Management
• Medical Coding • English
• Teaching
• Accounting
• Money Handling (10+ years) • Billing (7 years)
• Project Management (5 years) • Troubleshooting (5 years)
• Teaching Experience (8 years) • Triage
• ICD-10
• Physiology Knowledge
• CPT Coding
• ICD-9
• Clerical (10+ years)
• 10 Key Calculator (10+ years)
• Microsoft Office (10+ years)
• Microsoft Word (10+ years)
• Microsoft Powerpoint (10+ years) • Microsoft Outlook (10+ years)
• Microsoft SQL Server (4 years)
• Customer Service (10+ years)
• Patient Collections (5 years)
• Patient Education (5 years)
• Patient Care
• Patient Service Experience
• Housekeeping (2 years)
• Customer Acquisition
• Help Desk (5 years)
• Management Experience
• Managed Care
• Home Care
• Office Administration
• Data Collection
• Computer Skills
• Computer Literacy
• Administrative Skills (10+ years)
• Administrative Experience (10+ years)
• Microsoft Access (1 year)
• Infection Control Training
• Quality Assurance
• Community Outreach (8 years)
• Communications (10+ years)
• Interpretation (5 years)
• Telecommunication (10+ years)
• Information Management
• Call Center (5 years)
• Technical Communication (6 years)
• Customer Relationship Management (6 years) • Information Security (3 years)
• Customer Relations (10+ years)
• Customer Acquisition (10+ years)
• Customer Segmentation (10+ years)
• Live Chat
• User Experience (UX)
• IT Experience (2 years)
• Computer Operation (2 years)
• Account Reconciliation (10+ years)
• Auditing
• Windows (10+ years)
• Windows Xp (10+ years)
• Patient Assessment (3 years)
• Food Safety Experience (10+ years)
• Developmental Disabilities Experience (8 years) • Dentrix (Less than 1 year)
• Billing (10+ years)
• Documentation review
• Databases
• Conflict management
• Medicare
• DME (5 years)
• Training & Development (10+ years) • Acute Care (5 years)
• Customer support
• Content creation
• Financial Services (5 years)
• Guest services
• Social media management
• Technical writing
• Typing
• SQL
• Scribe (1 year)
• OSHA
• Benefits administration
• Technical Support (3 years)
• Microsoft Publisher
• Time management
• Word processing
• Spanish
• Vital signs
• Hospital experience
• Direct support
• Early childhood education
• Classroom experience
• Childcare
• Google Suite
• Sales (10+ years)
• Retail sales (5 years)
• eClinicalWorks
• Salesforce
• Sterile processing (3 years)
• Cleanroom (3 years)
• Medical Office Experience
• Microsoft SharePoint
• Employee Orientation
• Analytics
• Meditech (3 years)
• Filing (10+ years)
• Contracts (5 years)
• Care plans
• Employment & labor law • Test-driven development • Computer Networking
• Accounts payable
• Operating Systems • Agile
• Senior care (5 years) • Communication skills • Microsoft Excel
Languages
• Spanish - Fluent
Certifications and Licenses
driver's license
CPR/AED
BLS for Healthcare Providers
Food Handler
Blood borne Pathogens Training
Safe Staff
First Aid CPR AED
CNA
HIPAA
Home Health Aide
Infection Control
National Career Readiness Certificate OSHA 10
OSHA 30
Office Administration
QuickBooks
Personal Care Assistant
Safe Staff
ServSafe
Child Development Associate Certification
Certified Nursing Assistant (CNA)
Medical Office Assistant
Patient Care Technician
Office Administration
CCMA Certification Fire Safety