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Email:
****************@*****.***
Address:
S4/53rdFloor Old Mahavir Nagar,
New Delhi110018
PRADEEP KR. DIAMOND
Professional Goals
‘To work with an esteemed organization and use my acquired skills and capabilities towards the achievement of organizational and individual goals’
Work Experience
Sales Coordinator Cum Sales
GGJ Solution Pvt Ltd March-2021 – Present
(Ichhapurti.com)
- Helping the sales team to improve their productivity by connecting customers to arrange appointments and ensuring all sales representative have high- quality, up-to-date support material.
- Handling urgent calls, emails and messages and answering customer queries, informing them of delay, arranging delivery dates.
- Handling orders by phone, email or mail and inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
- Make PI and Quotation and payment follow-up
- Developing and maintaining sales records, prepare MIS report. Sales support and operation coordinator
TATA BlueScope Steel Ltd. April-2017 – Feb-2021
(On the behalf of Genius Consultants Ltd.)
- Coordinate and assisting Sales team in selling goods and services,
- Generating more revenue sources for the business to increase profitability.
- Preparing and finalizing the estimate, BOQ/BOM, TENDER documents and cost estimate. And also prepare PI and Quotation.
- Handles the customer’s inquiries and concerns, process orders and payments, and resolve complaints.
- Developing and maintaining sales records, prepare MIS report on daily basis Sales Coordinator
Axpress Logistics (I) Pvt. Ltd. Feb 2016 – March-2017
- Coordinating the sales team by managing schedules.
- Filing important documents and communicating relevant information.
- Ensuring the adequacy of sales-related equipment or material.
- Responding to complaints from customers and give after-sales support when requested.
- Make the PI and Quotation as per customer’s requirement.
- Follow-up for clearing the stock and outstanding.
- Prepare MIS Report.
Projects Handled
Parle Products Pvt. Ltd. JCB, DMRC, NHI, DLF, Shapoorji, Aashiyana Certificate of Completion Marketing Research
Specializations
- Sales & Marketing
- New Business Development
- Customer relationship
- MIS Reporting
- Client servicing
- Customer retention
- Operation Management
- Logistics & Supply Chain
Management
- Multitasker
Education
PGDM- Sales & Marketing
INMANTECH B School
Delhi 2014-16
B.Sc. (Math’s and Chemistry)
Gorakhpur University
UP 2011-14