Customer Service Research Interviewer
Resume:
Scott T. Snider 727-***-**** (Cellular)
Killeen, TX 76549
*******@*****.***
PROFESSIONAL EXPERIENCE
Material Handler, GA Foods 2020-2021
Clearwater, Florida
Kept production line supplied with appropriate food items
from freezer section utilizing electric pallet jack.
Provided entry control to building using camera and badge
Identification methods.
Manufacturing Associate II, Bausch & Lomb 2018-2019
Clearwater, Florida
Assisted in the production process for Intra Occular Lenses (IOL)
Completed final inspection and packaging of contact lenses
Cook/Customer Relations, Johnny Grits Restaurants 2017-2019
New Port Richey, Florida
Prepares, cooks and serves meals to customers in Southern-style restaurant
Provides customer service by interacting with guests and entertaining their requests/concerns
Customer Service Operations, 24-7 Intouch 2014-2015
Clearwater, Florida
Provided customer service at an inbound call center ensuring customer satisfaction with orders, processing, delivery schedules
Floor support for calls escalated to supervisor
Research Interviewer, Nielson Company 2012 – 2014
Oldsmar, Florida
Provided customer service and relations for media related technology research
Team mentor for newly assigned personnel
Completed advanced studies for custom technology and panel relations
Customer Service Manager/ 2004-2012
Support Manager, Walmart Stores, Incorporated
Oldsmar, Florida
Maintained customer relations for multimillion dollar sales retail store
Supervised and oversaw training for approximately 30 cashiers to ensure efficient point of sale operations and customer relations
Supervised overnight stock crew in maintaining inventory store inventory and appearance
President, Snider Properties/General Property Manager, Doyal Properties 1998-2004
Leavenworth, Kansas
Responsible for all aspects of office management for multimillion dollar investment properties
Supervised office management responsible for leasing, rentals and payroll operations
Supervised ten maintenance and housekeeping staff for multimillion dollar rental property company
Platoon Sergeant, United States Army 1979-1999
Leavenworth, Kansas
Trained and supervised approximately 54 military correctional staff personnel in daily operations of medium and maximum security prison operations
Performed duties as guard commander staff in a military maximum security prison
Maintained scheduling for approximately 180 personnel correctional security force
EDUCATION
Diploma – Zion Benton High School, Zion, Illinois
United States Army Military Police School
Coursework, Central Texas College
PROFESSIONAL REFERENCES
Doug Blauser
General Manager, Salisi Corp.
Randy Patterson
Funeral Director
Jimmy Gouge
Head Chef, Johnny Grits Restaurants
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