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Customer Service Research Interviewer

Location:
Killeen, TX
Posted:
May 01, 2022

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Resume:

Scott T. Snider 727-***-**** (Cellular)

**** * ******* ***

Killeen, TX 76549

adqxum@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Material Handler, GA Foods 2020-2021

Clearwater, Florida

Kept production line supplied with appropriate food items

from freezer section utilizing electric pallet jack.

Provided entry control to building using camera and badge

Identification methods.

Manufacturing Associate II, Bausch & Lomb 2018-2019

Clearwater, Florida

Assisted in the production process for Intra Occular Lenses (IOL)

Completed final inspection and packaging of contact lenses

Cook/Customer Relations, Johnny Grits Restaurants 2017-2019

New Port Richey, Florida

Prepares, cooks and serves meals to customers in Southern-style restaurant

Provides customer service by interacting with guests and entertaining their requests/concerns

Customer Service Operations, 24-7 Intouch 2014-2015

Clearwater, Florida

Provided customer service at an inbound call center ensuring customer satisfaction with orders, processing, delivery schedules

Floor support for calls escalated to supervisor

Research Interviewer, Nielson Company 2012 – 2014

Oldsmar, Florida

Provided customer service and relations for media related technology research

Team mentor for newly assigned personnel

Completed advanced studies for custom technology and panel relations

Customer Service Manager/ 2004-2012

Support Manager, Walmart Stores, Incorporated

Oldsmar, Florida

Maintained customer relations for multimillion dollar sales retail store

Supervised and oversaw training for approximately 30 cashiers to ensure efficient point of sale operations and customer relations

Supervised overnight stock crew in maintaining inventory store inventory and appearance

President, Snider Properties/General Property Manager, Doyal Properties 1998-2004

Leavenworth, Kansas

Responsible for all aspects of office management for multimillion dollar investment properties

Supervised office management responsible for leasing, rentals and payroll operations

Supervised ten maintenance and housekeeping staff for multimillion dollar rental property company

Platoon Sergeant, United States Army 1979-1999

Leavenworth, Kansas

Trained and supervised approximately 54 military correctional staff personnel in daily operations of medium and maximum security prison operations

Performed duties as guard commander staff in a military maximum security prison

Maintained scheduling for approximately 180 personnel correctional security force

EDUCATION

Diploma – Zion Benton High School, Zion, Illinois

United States Army Military Police School

Coursework, Central Texas College

PROFESSIONAL REFERENCES

Doug Blauser

General Manager, Salisi Corp.

727-***-****

Randy Patterson

Funeral Director

727-***-****

Jimmy Gouge

Head Chef, Johnny Grits Restaurants

336-***-****



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