Project Manager Commercial Property
Resume:
Desiree A. Ozah
***M ST. Southwest Washington, DC 20024
***********@*****.***
Summary
Accomplished Property and Project Manager with more than 5 years’ experience leading implementation, development, and real estate operations. Highly skilled at facilitation, coaching and collaborating across multidisciplinary teams. Proficient at driving process improvement efforts and managing relationships with a variety of internal and external stakeholders. Successfully managed a variety of commercial property projects end to end with budgets ranging from $1M to $3M serving as a subject matter expert utilizing Waterfall and Agile Methodologies. .
Expert in developing trusting relationships and partnering with geographically and functionally diverse executive teams. Known for delivering on-time, on-budget construction and property implementations leveraging proactive communication and organization skills.
EDUCATION —
Professional Experience
Southern New Hampshire
Associates, Major – Business Administration
University of Maryland
Associates, Major – Business Administration
KEY SKILLS —
Team building
Negotiation
Problem solving
Jira
Confluence
Microsoft Excel
Business Analytics
Lead Generation
Agile Framework
August 2021 – Present
Agile Project Manager • Bozzuto • Alexandria VA
Tasked to develop project plans/schedules; identify and mitigate project risks thereby saving clients over 30%
Collaborating with key stakeholders to define and execute commercial property planning strategy serving as a trusted strategic thought leader and recognized as the project subject matter expert (SME) demonstrating the ability to lead high-performing project teams saving $40K quarterly in budget.
Managed various initiatives throughout the entire project life cycle, requiring expertise in project management; spearheaded the development of new commercial properties providing subject matter expertise in property management.
Oversaw property operations, as well as administration of real estate policies, conducting gap analysis for continuous process improvement purposes; identifying areas of opportunity; develops and implements various
Facilitated scrum ceremonies while managing agile projects end to end providing transparency of work in progress, resulting in increased collaboration of cross-functional teams building morale, improving professional relationships, and optimizing productivity by 30%
Worked closely with stakeholders in removing impediments and mitigating risks identified on project, communicating and closing the gap on issues identified.
May 2019 – August 2021
Project Manager • Bozzuto • Alexandria VA
Develop and implemented aggressive, high yield multimedia marketing outreach initiatives.
Removed any impediments and guided the leasing team to solutions to help performance and reach occupancy goals.
Maintained a positive relationship with pre-existing and new clients and stakeholders ensuring the company’s customer-first policy is sustained to reach maximum retention percentage and to bring program’s objectives and deliverables to fruition
Communicate relevant updates across teams and all stakeholders; deliver presentations; present status updates, reports and program reviews highlighting key metrics and KPIs.
Manage project resources and drive process improvements to deliver specific quarterly project deliverables within budget, scope and timeline.
Facilitates all Scrum events (Daily Stand up, Sprint Planning, Sprint Review, Retrospectives and Product Backlog Refinement) and collaborates with accounts owner on backlog refinement and sprint planning resulting in an increase in delivery.
Develops and delivers team and organizational training materials to build knowledge and skills around the facilitation of Agile transformation utilizing the Agile Manifesto, Scrum Guide and additional materials.
Designed, implemented, and led staff training on various property Systems, including monitoring and analyzed current and historical financial data; recognized trends and patterns to improve the department's financial health.
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