Objective

Business Operations, Management and Human Resources Executive with over 25 years experience in the management of practices and facilities in the Medical and Medical-Legal California Worker’s Compensation arena. Skilled at managing day to day operations with an eye for increasing the bottom line by identifying key issues and creating efficiencies. I go into any position with the goal of improving everything I touch.

Experience

Private Consultations for Medical/Rehab and Ancillary Providers May 2021-Present

Including but not limited to: Orthopedics, Pain Management, Podiatry, Internal Medicine, Plastic Surgery, Health and Beauty, Health and Wellness, physical therapy, occupational therapy, medical sales (toxicology management, DME-bone stimulators, shoulder immobilizers, IR heat pads, e-stim), Chiropractic services, Acupuncture, Office Systems, Workflow, Legal consultations (in conjunction with relevant attorneys), hiring, “right sizing”, and training.

Workers Compensation Consultant, Beach Cities Orthopedics November 2020-May 2021

Corrected workflow to ensure smooth processes of reports, RFA’s, and problematic billing.

Returned company to pre-pandemic volume (clinic had experienced a 48% decrease in patient volume)

Provided company with proactive plans for future growth of the department.

COO, Vashalo Practice Management 2004-October 2020

Healthcare Administration, Human Resources Management and General Business Consulting. Clients include medical practices, surgical centers and hospitals.

Increased client net income from less than $200,000/year to $1-2M per year within 36 months of the inception of the practice.

From zero to full patient schedules: full-service practice turn key solutions, marketing, management and staffing. Medical practice went from 0 to 120 new patient referrals per month within 36 months of practice inception (only capped due to physician capacity). Procedures scheduled/performed from 0 to 50 per week, maintaining a full surgical schedule.

Transformed existing medical practices with operational inefficiencies by pinpointing efficiencies and working with staff to reduce unproductive steps leading to increases in profit.

Successful expert witness for a client’s case filed by the President of the Chiropractic Board against said client.

Medical sales including: Laboratory services (prostrate biopsies with Onco Diagnostic Laboratory 2004-2009), Interpreting services, Doyle’s Pharmacy Compound Pharmaceuticals 2004-2007, individual physician marketing.

Vice President Sales/Co-Founder, Healthonomy Corporation 2011-2015

Leveraged experience in the CA Worker’s Compensation industry to identify a need to bring privately funded startup from creation to marketplace with a specialized Electronic Health Records for providers, stakeholders with the goal of streamlining processes and reducing costs.

Identified targets and sold product into a resistant marketspace. Sales went from $0 per month to $75,000 per month allowing the corporation to continue to build.

Note, this company folded because the CEO was determined to solve for a non-client that would never become a client. Existing customers were ignored by the tech team and sales begam to become impossible as roll-out of fixed features faltered. Of note, the 2 Co-Founders responsible for IT took 3 hour frisbee breaks every day. The corporate office team became demoralized and fractured.

General Manager/Consultant, Comprehensive Outpatient Surgery Center 2001-2013

Complete oversight of a busy Outpatient Surgical Center that averaged 500-1,000 procedures per month.

Reduced payroll and legal expenses by over $500,000 within 9 months by re-ordering workflow.

Reduced Worker’s Compensation costs by over 70%, which provided a savings of over %500,000, by proper employee analysis and categorizations.

Increased base profit by 30% in the first three years as GM.

Directly responsible for expenses on average of $1.2M per month.

General Manager/Consultant, Z-A Management 2002-2013

GM and Administrator of 27 Multi-Specialty Clinics, Interpreting Companies, Surgery Centers, Hospitals, Transportation, DME providing primarily applicant lien-based services in the Medical-Legal Worker’s Compensation area.

Directly oversaw $1.7M in monthly costs with a net profit of over $7M annually.

Functioned as a single source for Physicians and Directors who in turn managed in excess of 1,000 staff members.

Created programs and processes related to human resources and training and development; specifically hiring doctors and staff members from the ground up and training clinic and administrative staff members. Directly responsible for the IT and marketing department.

Senior Administrator, Pacific Specialty Physician Management, Inc. 1998-2001

Brought increased net revenue of $4M-7M annually by diagnosing broken practices introducing operational and personnel efficiencies.

Successfully opened a Spinal Orthopedic Practice, including staffing, supplies, IT systems, and patient flow in one-week.

Responsible for building and certifying 10 Outpatient Surgical Centers.

Effectively developed training programs for physicians, managers, directors, executives and staff about California Worker’s Compensation.

Practice Manager, Orthopaedic Surgical Specialists of Monterey 1995-1998

Clinical Supervisor, Doctors on Duty 1995-1998

Combat Medic (91B), Practical Nurse (91C), United States Military- Honorable Discharge 1994-2001

Education

Certification: Worker’s Compensation Claims Professional (WCCP), The Institutes 2011

Certification: Worker’s Compensation Claims Administrator (WCCA), The Institutes 2011

Certificate: Human Resources Management, UCLA Extension 2009

*SPHR Eligible

Worker’s Compensation Law Seminar, CAAA 1998, 1999, 2003, 2004, 2006

Combat Medic Program (EMT) and Nursing School (LVN/LPN), US Military 1994-1996

*License in good standing but not active

Poetry and Theater, University of California, Santa Cruz 1991-1994

Skills

Consulting and Practice Management

Operational Analysis and Budget Management

Budget Development, Analysis and Compliance

Start Ups

California Worker’s Compensation

Human Resources Management

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