Entry Clerk Property Manager

Sara Freitag

*** ***** ***.

Metairie, LA *****

504-***-**** • ****.*******@*****.***

SUMMARY

Assertive and creative residential property manager with proven ability to close sales and generate results. Exceptional at anticipating client needs and providing outstanding customer service. Seeking to contribute my skills to a company that can utilize years of marketing, management and sales experience along with the ability to cultivate beneficial client relationships. EXPERIENCE

OCT 2015 - PRESENT

HR Milan, LLC - New Orleans, LA – Property Manager

• Hands-on management of operations and maintenance

• Showing and renting available units

• Hiring contractors for repairs and maintenance

• Surveying the buildings and troubleshooting problems

• Paying bills, preparing documents and keeping records

• Collecting rent

• Review and approve all prospective tenant applications

• Evaluate, approve and monitor all vendor contracts

• Present monthly management reports, including updates on administrative items, financial situation and condition of the properties

• Respond to, investigate and resolve all tenant concerns

• Monitor and ensure compliance with all rules of occupancy

• Lead and manage full staff

AUG 2014 – SEPT 2015

Property One, Inc. - Metairie, LA -Property Manager

• On site manager for HOA consisting of 219 units

• Researched and resolved all customer inquiries and complaints

• Prepared and distributed flyers and monthly newsletters informing residents of local news and happenings

• Lead monthly board meetings

• Managed a full staff on a full-time basis

• Build and maintain valuable tenant relationships

• Increased better tenant feedback and reviewed by administering, coordinating and supervising all maintenance and repair work assigned to the maintenance team and vendors, assuring quality work within the budget and timeline

• Increased occupancy from 85% to 92% within a 3-month period AUG 2005 – AUG 2014

Best Group, Inc. - Harahan, LA - Benefits Coordinator

• Renewed and serviced all policies for existing book of business

• Communicated with existing policyholders to address and resolve issues

• Identified and solicited sales prospects in agency database

• Calculated premiums and establish payment methods for clients

• Negotiated renewal production goals

• Conducted annual reviews of existing clients to maintain updated information

• Design marketing materials for distribution

• Tracked progress of all filed insurance claims

• Create an annual renewal proposals PowerPoint, illustrator and Photoshop

• Attended annual renewal meetings to discuss and review upcoming policy changes

• Reported policy changes, additions and terminations to insurance carriers EDUCATION

1994-1998

Alfred Bonnabel High School - Kenner, LA - High School Diploma SKILLS

•Ability to work independently or as a team • Outstanding Technical and Computer Skills • Exceptional verbal and communication skills • Ability to Review, sign, and renew leases • Strong attention to detail • Highly experienced in Microsoft Word, Excel, PowerPoint, etc. • Outstanding team leading skills • Dependable attendance and punctuality

• Experience in Budgeting and marketing • Values establishing long lasting tenant relationships • Property maintenance

• Yardi • Quickbooks • Ability to hire and train new staff

Contact this candidate