Operations Administrator Human Resources Manager

Edgar Rodríguez

*** ****** **. *** ****, Puerto Rico 00912

***********@****.***, ***********@*****.***

***-***- ****

Qualifications Profile

Strategic and proactive Senior Executive Operations Administrator with a passion for developing performance-driven, customer-centric, and market-focused organizations.

Focused on organizational transformation through effective management and functional alignment with policies and procedures.

Skilled growth strategist adept at growing and maintaining current clients and partners.

Maximizes profit and reduces loss through effective budgeting and resource monitoring.

Develops and leads strong teams by implementation of coaching and motivation strategies.

Correlates multi-facetted departments and teams effectively streamlining current processes and optimizing procedures.

Professional Experience

Emminet LLC. San Juan, PR

Senior Consultant, 2011 - Present

Develops and grows sales and local & international business clients relation strategies to ensure quality service for all. Monitors consultant staff in accordance to the HR responsibilities of payroll, HRIS, Benefits, staff relations, and Recruiting initiatives.

• Developed informative mission initiatives to motivate lower-ranking staff members towards overall company betterment and success through rewards, recognition, coaching, and constructive corrective practices.

• Increased number of new clients and closed sales though attention to client’s individual requirements, developing engaging sales proposals and contracts.

• Grew and maintained number of strategic business partners by developing outstanding relations and consistently going beyond client expectations.

National Life Insurance Company, San Juan, PR / Miami, FL

Senior Vice President, 2006 - 2011

Researched and generated routine reports for the highest-ranking executive team. Lead implementation of CEO’s strategies and initiatives. Maintained and grew daily and quarterly business results though positive management and team building and collaboration.

• Maximized company value and results while cutting costs and productively utilizing limited resources.

• Mentored and monitored staff Knowledge-Skills-Attributes (KSA) levels to ensure fulfillment of organizational requirements.

• Implemented and coordinated production, pricing, and sales promotions, consulting with other department heads as needed.

• Negotiated and administered Facility Contracts and Plans, in coordination with vendors and local and federal agencies.

Federal Insurance Company, San Juan, PR

Assistant Vice President, 1998 - 2006

Developed and coordinated business initiatives to maximize strategic use of materials and resources. Maintained instrumental functions such as: training and professional development, compensation, recruitment, and personnel policies and compliance.

• Maintained and monitored finance procedures of budget development, E-Commerce, and internal and external client relations.

• Coordinated and analyzed risk and insurance programs to ensure maximized gain and reduced risks and losses.

• Established and implemented departmental policies, goals, objectives, and procedures; collaborating with board members, organization officials, and staff members to ensure achievement of company initiatives.

• Analyzed statistical data and reports to identify and rectify problems concerning production, pricing, sales, and distribution of products.

Ana G. Mendez University, Gurabo, Puerto Rico

Professor, 2010 - Present

As a Doctor in Business Administration, I offer academic business experiences and the skills to apply business / management theories, methods and research to improve the dynamics of organizations and communities. Emphasizing the development of new knowledge through theory and applied research for application in the global environment.

Promote the taking of decisions and advanced leadership skills, lifelong learning, ethical and informed decision-making, effective communication, sustainability and use of business information in the global environment management technologies and management of human resources of enterprises.

Teaching Graduate and Undergraduate Students

Developing and managing the class syllabus and ensuring that the syllabus meets department standards

Planning and creating lectures, in-class discussions, and assignments

Grading assigned business cases methodology, papers, quizzes, and exams

Assessing grades for students based on participation, performance in class, assignments, and examinations

Reporting student learning outcomes, class reviews, and analyzing student data

Collaborating with colleagues on course curriculum

Advising students on how to be successful in class

Staying updated on innovations and changes within their course field

Association

SHRM – Society for Human Resources Management – 2006 – at present

ASEC – Association for Commercial Education Professors

Educational Background

Doctoral in Business Administration

University of Turabo – Caguas, PR

Master of Planning, Economics & Social Development

University of Puerto Rico – Rio Piedras, PR

Bachelor of Science in Mathematics

University of Puerto Rico – Rio Piedras, PR

Publications

Several – Available upon request

Contact this candidate