Customer Service Lead Supervisor
Resume:
Alexandria Serafin
Lincoln, NE 68522
**********.*******@*****.***
OBJECTIVE
I intend to use my skills to provide the best customer experience possible and advance the company’s brand. To achieve this goal, I will effectively and consistently exceed the expectations of both my customers and managers.
WORK EXPERIENCE
Lenscrafters, Rancho Cucamonga — “Eyewear Consultant” JANUARY 2018 - MARCH 2018
Assisting patients with booking appointments for their yearly Eye and Contact Lense Exams, performing the patients Pre-Eye Exams with enhanced digital technology; and filling out and filing their personal information charts into the computer system.
Starbucks, Adelanto — “Shift Lead Supervisor”
AUGUST 2015 - OCTOBER 2018
Manage workflow on the sales floor and oversee general store operations on behalf of the store manager.
Ross, Chino — “Customer Service Shift Leader”
APRIL 2015 - AUGUST 2015
Manage workflow for the front end including the cashier registers and the returns desk.
Target, Upland — “Cashier”
JUNE 2010 - NOVEMBER 2013
Provide an excellent customer experience while assisting customers with their purchases.
EDUCATION
U.S. Career Institute — Patient Care Technician Certification SKILLS
Multitasking proficiency
Adaptability
Exceptional people skills
Superb memory
Goal-Oriented
REFERENCES
Danielle Cervantes
Former Coworker
Amber Rodriguez
Former CoWorker
Maxine Hobbs
Family Friend
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