Customer Service Representative
Resume:
Amisha
charlottetown
***************@*****.***
SKILLS
• Computer proficiency: MS Office, MS Excel, MS Word, MS PowerPoint.
• Safe serving knowledge: because of my smart serve certification as well as working at the local café and restaurant helped me develop this skill.
• Multilingual: can speak English, Punjabi, and Hindi.
• Strong team member: developed this skill while working at the local café during college.
• Advanced knowledge of Connect software.
• Proficient user of Microsoft teams, Zoom and Typsy.
• Able to work in a fast-paced environment.
EXPERIENCE
Aldo, Montreal - sales associate
August 2021- January 2022
● Serves customers by helping them select products.
● Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
● Greets and receives customers in a welcoming manner.
● Responds to customers' questions.
HGS, Montreal customer service representative
January 2021- August 2021.
● Providing customer service to the clients.
● Assisting clients with their issues.
● Answering phone calls.
● Providing online customer services via chat.
● Satisfying customer needs.
● Solving billing issues.
● Troubleshooting some basic technical issues.
● Transferring calls to different departments, if needed. Lajwab restaurant, Montreal- server/ cashier
August 2021- December 2021
● Providing customer satisfaction.
● Serving guests.
● Bartending.
● Being a host in restaurant.
● Doing the Dishes.
Goodfood, Montreal - warehouse clerk
February 2020- December 2021
● Recording and updating databases.
● Photocopying and scanning documents.
● Sorting and handing out post.
● Supporting the reception desk.
EDUCATION
Matrix college, Montreal Global supply chain management January 2020- July 2021
Activities
● Meeting new people and making them friends.
● Cooking different types of cuisines.
● Singing songs of all genres.
● Travelling new places and adventure.
Contact this candidate