Fermin Medellin
**** ****** ***, **** ***** TX 76177
Cell: 817-***-**** - ******************@*****.***
Objective
Offering an excellent management critical thinker mindset, multi-tasking and communication skills to coordinate multiple, concurrent projects with competing demands. Ability to make sound decisions in high-pressure settings and utilize analytical problem-solving skills to troubleshoot and resolve issues. Articulate communicator with strong customer service skills.
Skills
Goal-focused
Oral and written communication
Business Planning
Analytics
Team building
Cost management
Training and mentoring
Proficient in variety of software
Schedule management
Dispatcher, Control Center
Open and clear communicator
Data Entry, Type 60 wpm
Employee development
Proficient in variety of software
Supervision and training
Schedule management
Decision making abilities
Critical Thinker
Administrative skills
Policies implementation
Education and Training
BBA: Business Management, 2019
Texas Wesleyan University Fort Worth, TX
Minor: Production/Operation Management
Student Veteran’s Organizations Member
3.24 GPA
Project Management Institution (PMI) Member
Excel Certification
Microsoft Office Specialist
Associate of Arts: General Business, 2016
Tarrant County Community College District Fort Worth, TX
3.5 GPA
Honor Roll 2015 and 2016
Certificate of Completion: Criminal Justice, 2008
Community College of the Air Force Montgomery, AL
Experience
CHSP Co. Supervisor: Training/Operations Supervisor;
August 2018 to Current
United Parcel Service Inc Haslet, TX
Analyzed employees' skill levels and implemented new techniques to boost staff knowledge.
Mentored team members to succeed and advance within department and company.
Created effective training course objectives, course content and all materials.
Effectively trained instructors and supervisors on techniques for managing employees.
Monitored training costs to maintain training budget.
Managed training calendar for entire fiscal year, including setting course plans, training spaces and department rotations.
Conducted evaluations of training courses to uncover areas in need of improvement.
Delivered training material to diverse audiences of both blue and white-collar professionals.
Trained, mentored and motivated employees to maximize team productivity.
Supervised the day-to-day operations of a shipping team of 12, directing activities such as loading and unloading, pallet replenishment and inventory maintenance.
Accurately managed shipment processing, providing direction to associates and overseeing inventory activities.
Hazmat Agent
April 2016 to July 2018
FedEx Fort Worth, TX
Ensured that all FAA regulations processes were in place when delivering hazardous chemicals on Aircraft.
Managed proper transportation of dangerous goods such as Class 1-Explosives and Class 9 Miscellaneous with no incidents.
Loaded, balanced and secured product to safely transport goods across FAA and Aircraft.
Consulted with supervisors and Operations Center personnel to assess situations, determine appropriate solutions and make decisions.
Communicated with coworkers regarding deadlines and project milestones.
Identified and corrected data entry errors to prevent errors across the data systems.
Team Lead: Welder/Manufacturing
September 2012 to March 2016
Trinity Industries Fort Worth, TX
Operated hand and power tools to clear jams, adjust positions and trim rough edges.
Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
Developed open and professional relationships with team members, enabling more effective issue resolution.
Recommended changes to existing methods to increase accuracy, efficiency and responsiveness to the operation.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Set up equipment and welded parts according to welding chart specifications according to blueprints and type.
Security Forces Member
Dispatcher/LE Officer/Base Security
January 2008 to April 2012
United States Air Force Clovis, NM
Applied extensive training in law enforcement and combat tactics to protect stateside and international bases.
Responsible for notifying outside Emergency Response Agencies in Emergency Situations
Maintain a log for daily activities and notified Squadron Operations with updated status
Understanding of how jurisdictions work and who has control of the Emergency.
Monitored Surveillance Systems to Detected and reported unauthorized personnel and activities.
Operated speed measuring, drug and alcohol and breath test devices to promote driving safety.
Air Force Achievement Medal Recipient 2009
Reference
Available upon request.