Barista Coffee
Resume:
CHERRY PHINE LOPEZ REYES
mobile: 052*******
e-mail: *****************@*****.***
OBJECTIVE: To render service to the company where I can maximize my strong organizational skills, ability to work well with people and knowledge gained in a sensible and proficient comportment and to perform the respected duties and responsibilities. I am bound for the attainment of its vision, missions and goals.
WORK EXPERIENCE:
LILLEBITE PASTRY AND COFFEE SHOP LLC
Dubai, UAE / November 2020 up to Present
Position: Senior Barista cum Cashier and Sales
Promotes coffee consumption by educating customers
Selling coffee and preparing a variety of signature drinks along with pastries and cookies
Prepare and serve coffee and tea drinks that meet quality standards
Properly handle and maintain all equipment
Respond to orders, questions, concerns, and complaints in a polite and efficient manner
Accurately handle cash and credit card payments, following appropriate cash-handling procedures
Serve customers quickly and efficiently
Demonstrate a thorough understanding of all the menu offerings
Observe relevant health and safety standards
CAFÉ BATEEL INTERNATIONAL
Dubai, UAE / July 2019 up to October 2020
Position: Senior Barista & Cashier
Welcomes customers by determining their coffee interests and needs.
Educates customers by presenting and explaining the coffee drink menu; answering questions.
Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, espresso lungo, cafe latte, and cappuccino.
Generates revenues by attracting new customers, defining new and expanded services and
products.
CHECKMATE CAFÉ (Specialty Coffee)
Dubai, UAE / March 1, 2018 - June 2019
Position: Barista & Cashier
Welcomes customers by determining their coffee interests and needs.
Educates customers by presenting and explaining the coffee drink menu; answering questions.
Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, espresso lungo, cafe latte, and cappuccino.
Generates revenues by attracting new customers; defining new and expanded services and products.
Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.
Maintains safe and healthy work environment by following organization standards and sanitation regulations.
GRANO COFFEE
Dubai, UAE / February 2016 - January 2018
Position: Barista & Cashier
Greet customers as they arrive, ask for their coffee preferences and take orders
Interview customers to determine just how they prefer their coffee i.e. light or strong
Initiate and indulge in dialogue with customers as part of customer services
Provide limited information to customers on how the coffee is prepared
Prepare coffee in front of the customers and take any input in a positive manner
Serve hot coffee quickly and efficiently
Provide customers information about deals and new food and beverage items
Take orders for muffins, biscotti or bagels
Process cash and credit card payments through the POS
Perform preventative and general maintenance on coffee machines on a regular basiss
LATTE ART SAMPLES:
ACADEMIC QUALIFICATIONS:
Tertiary: Business Administration major in Operations Management
University of the Assumption
San Fernando, Pampanga, Philippines
2008-2012
SKILLS & ABILITIES:
Ability to take on multi task
Uphold effectual customer relations for achievement of time bound based targets
Manage and complete work as per the demand of time
Good communication skills
Good interpersonal skills
Strong sense of commitment
Proficient in Microsoft Windows Office like Word, Excel, PowerPoint
PROFESSIONAL TRAININGS and SEMINARS ATTENDED:
Professional Barista Training at Lavazza Training Center
August 13, 2017
Career Talk and Job Orientation
PERSONAL DETAILS:
Nickname: Cherry
Date of Birth: July 28, 1991
Age: 30
Languages Known: English, Tagalog
Passport no: P2492598B
Cherry Phine Lopez Reyes Applicant
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