RESUME

MERCY ROSELIN. M

No.*** F*, Susaiya Nagar,Noombal, Vellappanchavadi,

Chennai – 600 077

Mobile No: 917-***-**** Email: adqxlb@r.postjobfree.com

Objective :

To be associated with a progressive organization that gives me scope to apply my knowledge and skills along with my hard work and patience to be involved as a part of a team that dynamically work towards the growth of the organization.

Experience :

Front Office Executive and Billing IP - Dr Mehta Hospital – 22-04-2021 to present

●Responsible for attending the incoming calls, responding to them and transferring the call to the appropriate department

●Scheduling the appointments at the correct time and with the correct doctor

●Listening to clients and communicating in a positive and confident manner with those over the phone or clients in the reception area

●Handling billing and detailing client invoices

●Collecting payment to ensure the practice

●Copying, faxing and emailing documents between clinics, hospitals, and patients

●There is a whole lot more that goes into making a hospital a great place to work, and even better place for clients to visit, and ensuring things run smoothly and efficiently

●Create positive relationships with new clients to help build the customer base;

●Monitor and maintain customer satisfaction ratings;

●Manage customer service and support teams to address customer complaints relating to products and service

Admission Counselor - Narayana Coaching Center for JEE and NEET: From 14-09-2020 to 10-04-2021

●Support students one on one in their application process, selection of courses, and meeting application deadlines.

●Counselors also help in promoting the recruitment events for their school to potential students and their parents

Provide them information about financial aid, scholarships, programs and major

Academic Qualification:

Course

Name of School and Institution

Percentage

Year of Passing

B.Com (Commerce)

Stella Mary’s College

60%

2018

HSC

Sacred Heart Matriculation Higher Secondary School

74%

2015

SSLC

St. Antony’s Anglo Indian Higher Secondary School

73%

2013

Additional Skills:

●Basic Computer Knowledge

●MS-Office (Word, Excel & PowerPoint)

●English Typewriting Lower

Personal Details:

Father’s Name. : S. Maria Joseph

Date of Birth : 26th January 1998

Gender : Female

Nationality : Indian

Religion : Christian

Marital Status : Single

Languages Known : English & Tamil

Declaration

I hereby declare that the particulars furnished above are true and correct tothe best of my knowledge and belief.

Place: Chennai Date:

(MERCY ROSELIN. M)

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