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Customer Service Account Specialist

Location:
Mobile, AL
Posted:
May 01, 2022

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Resume:

Phyllis williams

adqxkt@r.postjobfree.com

+1-251-***-****

A results-oriented professional with diverse skills and background in the Recruitment in various sectors Industries as well as the Commercial Industries Highly effective as a Recruiter and Team Lead experienced in full-life cycle recruiting..

Work Experience

Recruiter --Build a force--August 2021 to Present

Source candidates, recruit, prescreen and set-up interviews with hiring manager

Manage a consistent, high-volume flow of qualified candidates through active recruitment methods

Responsible to implement staffing and recruiting processes, strategies, and solutions.

Maintained and ensured accurate ATS and Candidate Records.

Managed daily information and candidate data tracking, identified potential areas of improvement, providing information to the client as needed.

Possessed recruiting experience as an internal recruiter, with a Recruitment Process Outsourcing company (RPO).

Conducted phone screening of candidates ensuring the candidates be fully qualified for the position.

Scheduled Interviews across departments, stores, and districts.

Handled last minute scheduling changes, created offer letters, conducted background checks

Recruiter Ignite Recruitment May 2021 to Aug 2021

Post jobs and actively recruit for different job positions, prescreen candidates and schedule interviews with hiring manager

Supported recruitment staff with the full lifecycle recruiting process.

Managed workflows and recruiting through the applicant tracking database to ensure all steps are accurately documented and compliant with the organizations recruiting process.

Conducted screening of incoming resume/ applications, including pre-interviews, for alignment to position requirements before making recommendations to hiring managers or talent acquisition consultants

Worked alongside managers to determine appropriate interview questions providing coaching when needed, to elicit information from the candidate regarding their knowledge, skills, and abilities.

Maintained and provided accurate and concise records and reports on the overall recruiting effectiveness and compliance for a specific function.

Adhered to a strong work ethic and sense of commitment

Recruiter RCI February 2021 to May 2021

Recruit candidates for client’s job positions

Conducted phone screening of candidates ensuring the candidates be fully qualified for the position

Scheduled Interviews across departments, stores, and districts.

Handled last minute scheduling changes, created offer letters, conducted background checks.

Supported the scheduling and execution of hiring events.

Conducted assessments of candidates, resumes, and phone interviews.

Attended weekly meetings.

Matched candidates / applicants to Job openings

Listed job postings on career web sites

Scheduler MCI December 2020 to Feb 2021

Schedule people to receive the COVID-19 vaccine

Recruiter Raider Transportation LLC November 2020 to February 2021

Built strong partnerships with client groups and HR generalists to proactively manage staffing needs.

Attracted, sourced, and screened applicants using a variety of innovative platforms, including social networking and direct sourcing.

Developed a customized candidate search strategy based on specific job opening.

Continuously and proactively built candidate pipelines.

Aided new hires by answering questions concerning paperwork completion and negotiated hourly wage rate Account Specialist

Medical Office Administration

Customer service June16 to Oct 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results:

Using logic to solve problems. Full results

Entering data quickly and accurately Full results:

Maintaining data integrity by detecting errors Full results:

Alliance Group Inc January 2016 to June 2016

Contact shareholders and record their votes for the companies campaigns

Avon Sales Representative Avon - Mobile, AL January 2011 to March 2015

Responsibilities

I was responsible for selling products, marketing and keep a record of sales and profits.I learned about sales and marketing products. I also learned about customer service. The new thing I had to learn is to recruit others to do the type of work that I do.

Accomplishments

I learned about not only selling a product but marketing it and providing customer service. I learned how to be professional and how to display my products.

Skills Used

The skills I used the most was sales, marketing and customer service. I also used my computer skills to build my own website off of my company's website and set up sales online.

Education

Certificate in Medical administration asst in medical administration asst

Penn foster - Scranton, PA 2015 to 2015

High school diploma in Diploma

Murphy High School - Mobile, AL

Skills

• Computer Skills (10+ years)

• Microsoft Word (5 years)

• Basic Math (10+ years)

• Medical Terminology

• Recruiting

• Medical Scheduling

• Medical Office Experience

• ATS



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