Customer Service Account Specialist
Resume:
Phyllis williams
*******@*****.***
A results-oriented professional with diverse skills and background in the Recruitment in various sectors Industries as well as the Commercial Industries Highly effective as a Recruiter and Team Lead experienced in full-life cycle recruiting..
Work Experience
Recruiter --Build a force--August 2021 to Present
Source candidates, recruit, prescreen and set-up interviews with hiring manager
Manage a consistent, high-volume flow of qualified candidates through active recruitment methods
Responsible to implement staffing and recruiting processes, strategies, and solutions.
Maintained and ensured accurate ATS and Candidate Records.
Managed daily information and candidate data tracking, identified potential areas of improvement, providing information to the client as needed.
Possessed recruiting experience as an internal recruiter, with a Recruitment Process Outsourcing company (RPO).
Conducted phone screening of candidates ensuring the candidates be fully qualified for the position.
Scheduled Interviews across departments, stores, and districts.
Handled last minute scheduling changes, created offer letters, conducted background checks
Recruiter Ignite Recruitment May 2021 to Aug 2021
Post jobs and actively recruit for different job positions, prescreen candidates and schedule interviews with hiring manager
Supported recruitment staff with the full lifecycle recruiting process.
Managed workflows and recruiting through the applicant tracking database to ensure all steps are accurately documented and compliant with the organizations recruiting process.
Conducted screening of incoming resume/ applications, including pre-interviews, for alignment to position requirements before making recommendations to hiring managers or talent acquisition consultants
Worked alongside managers to determine appropriate interview questions providing coaching when needed, to elicit information from the candidate regarding their knowledge, skills, and abilities.
Maintained and provided accurate and concise records and reports on the overall recruiting effectiveness and compliance for a specific function.
Adhered to a strong work ethic and sense of commitment
Recruiter RCI February 2021 to May 2021
Recruit candidates for client’s job positions
Conducted phone screening of candidates ensuring the candidates be fully qualified for the position
Scheduled Interviews across departments, stores, and districts.
Handled last minute scheduling changes, created offer letters, conducted background checks.
Supported the scheduling and execution of hiring events.
Conducted assessments of candidates, resumes, and phone interviews.
Attended weekly meetings.
Matched candidates / applicants to Job openings
Listed job postings on career web sites
Scheduler MCI December 2020 to Feb 2021
Schedule people to receive the COVID-19 vaccine
Recruiter Raider Transportation LLC November 2020 to February 2021
Built strong partnerships with client groups and HR generalists to proactively manage staffing needs.
Attracted, sourced, and screened applicants using a variety of innovative platforms, including social networking and direct sourcing.
Developed a customized candidate search strategy based on specific job opening.
Continuously and proactively built candidate pipelines.
Aided new hires by answering questions concerning paperwork completion and negotiated hourly wage rate Account Specialist
Medical Office Administration
Customer service June16 to Oct 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results:
Using logic to solve problems. Full results
Entering data quickly and accurately Full results:
Maintaining data integrity by detecting errors Full results:
Alliance Group Inc January 2016 to June 2016
Contact shareholders and record their votes for the companies campaigns
Avon Sales Representative Avon - Mobile, AL January 2011 to March 2015
Responsibilities
I was responsible for selling products, marketing and keep a record of sales and profits.I learned about sales and marketing products. I also learned about customer service. The new thing I had to learn is to recruit others to do the type of work that I do.
Accomplishments
I learned about not only selling a product but marketing it and providing customer service. I learned how to be professional and how to display my products.
Skills Used
The skills I used the most was sales, marketing and customer service. I also used my computer skills to build my own website off of my company's website and set up sales online.
Education
Certificate in Medical administration asst in medical administration asst
Penn foster - Scranton, PA 2015 to 2015
High school diploma in Diploma
Murphy High School - Mobile, AL
Skills
• Computer Skills (10+ years)
• Microsoft Word (5 years)
• Basic Math (10+ years)
• Medical Terminology
• Recruiting
• Medical Scheduling
• Medical Office Experience
• ATS
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