Angela Callahan Woodham

*** ******* **** ****

Lamar, South Carolina 29069

843-***-**** (adqxhv@r.postjobfree.com)

Objective: With my previous experience in the fast food and retail industry, I can provide exceptional customer service and team leadership. More than 15 years working in customer service related fields. A verifiable track record of success backed by impeccable references. Areas of expertise include:

Exceptional customer service

Problem-solving

Leadership

Management skills

Resolving Customer Complaints.

Dependable and reliable.

Computer skills

People-oriented person

Cash Handling

Education:

Major: Associate in Science, Office Administration -graduated with honors-12/08/2017

Major: Associate in Arts, -graduated with honors - 12/09/2018

Certifications:

Microsoft PowerPoint 2010

Microsoft Access 2013

Office Support -graduated with Honors-received 12/08/2017

Office Specialist -graduated with Honors -received 12/08/2017

Office Management-graduated with Honors-received 12/-8/2018

Work Experience:

Dollar Tree: Oct 2019/ Present/Store Manager

Dollar General : June 2019 to Oct 2019 Assistant Manager

Family Dollar: Jun 2017 to Junel 2019 Assitant Manage

Ross March 15,2019/present/Sales Associate

Taco Bell Jan 2018/To April 2018-Shift Manager

McDonalds May 2018- Sept 2018 -Shift Manager

Burlington Coat Factory/May 2017 to November 2017 Sales Associate

Dollar General Store/ -Midway Florida -Shift Manager (March 2, 2015, to Aug 2016

Skills/ qualifications

Build and maintain a team to eecute day to day operations of the company and provide exceptional customer service.

Hire, Train and coach a team

Developmennt of plans, strategies, and creating methods to motivate sales teams and train.

Maintain Store polices and procedures and follow-up with all employees to maintain these standards.

Effective leadership

Customer focus

Ability to multi-task and work under pressure

Responsible for Overseeing Daily Operations

Counting tills(Registers)

Performing of Opening and Closing Procedures

Making Deposits

Handled and received multiple cash/credit card transactions

Resolved Customer Complaints

Knowledge of Computers, basic software programs like Microsoft Word, PowerPoint

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