Customer Service Sales Associate
Resume:
Angela Callahan Woodham
Lamar, South Carolina 29069
843-***-**** (**********@*****.***)
Objective: With my previous experience in the fast food and retail industry, I can provide exceptional customer service and team leadership. More than 15 years working in customer service related fields. A verifiable track record of success backed by impeccable references. Areas of expertise include:
Exceptional customer service
Problem-solving
Leadership
Management skills
Resolving Customer Complaints.
Dependable and reliable.
Computer skills
People-oriented person
Cash Handling
Education:
Major: Associate in Science, Office Administration -graduated with honors-12/08/2017
Major: Associate in Arts, -graduated with honors - 12/09/2018
Certifications:
Microsoft PowerPoint 2010
Microsoft Access 2013
Office Support -graduated with Honors-received 12/08/2017
Office Specialist -graduated with Honors -received 12/08/2017
Office Management-graduated with Honors-received 12/-8/2018
Work Experience:
Dollar Tree: Oct 2019/ Present/Store Manager
Dollar General : June 2019 to Oct 2019 Assistant Manager
Family Dollar: Jun 2017 to Junel 2019 Assitant Manage
Ross March 15,2019/present/Sales Associate
Taco Bell Jan 2018/To April 2018-Shift Manager
McDonalds May 2018- Sept 2018 -Shift Manager
Burlington Coat Factory/May 2017 to November 2017 Sales Associate
Dollar General Store/ -Midway Florida -Shift Manager (March 2, 2015, to Aug 2016
Skills/ qualifications
Build and maintain a team to eecute day to day operations of the company and provide exceptional customer service.
Hire, Train and coach a team
Developmennt of plans, strategies, and creating methods to motivate sales teams and train.
Maintain Store polices and procedures and follow-up with all employees to maintain these standards.
Effective leadership
Customer focus
Ability to multi-task and work under pressure
Responsible for Overseeing Daily Operations
Counting tills(Registers)
Performing of Opening and Closing Procedures
Making Deposits
Handled and received multiple cash/credit card transactions
Resolved Customer Complaints
Knowledge of Computers, basic software programs like Microsoft Word, PowerPoint
Contact this candidate