I am a dedicated administrative professional with extensive and diversified experience spanning over 10 years. I have gained valuable technical experience, combined with a creative and communicative manner. My MS Office and PowerPoint skills are solid. I pride myself in my organizational skills, attention to detail abilities along with an understanding nature and desire to help people.

Experience with Avaya and Meridian phone systems

Strong computer skills including:

oMS Office 16 including Outlook, Excel, Access and PowerPoint, Dynamix

oSharePoint – upload, insert, extract and create files and folders

oDOS

oProblem solving

oSensitive to confidentiality procedures

oExcellent accuracy in data entry

oBasic SAP – creating purchase orders

oNumerous proprietary applications including I Trak, ARC, Mobius, CCD

PROFESSIONAL EXPERIENCE

Randstad Contract, Calgary AB Oct. 2021 – Jan. 2022

Claims Examiner (Canada Life Insurance)

Working in DOS repository

Accessing claimant’s insurance information on BEN (in-house program)

Investigating and evaluating claims according to insurance policy agreement

Authorizing claim to be paid

Randstad Contract, Calgary, AB March 2018 – Dec. 2019

Administrative Assistant (Government of Alberta, City of Calgary)

Preparation and proofreading of Assessment Hearing files

Proofreading of several agreement government documents

Uploading highly confidential data into eCourt

Uploading and updating assessment data in LiveLink

Customer service – signing in Assessors, Agents and home owners/corporations

Providing information to clients/assessors pertaining to their file

Toombs Inc., Calgary, AB (Career Transition Firm) Oct. 2017– Mar. 2018

Administrative Assistant/Receptionist (Contract)

Professionally greeted new clients who have just gone through layoffs

Input client data into several databases

Managed calendars for five consultants

Formatted documents, created PowerPoint presentations

Prepared workshop materials and room setup for up to 8 workshops weekly

Government of Canada – ARC Department, Calgary, AB March 2017 – Oct. 2017

ARC Advisor – Administrative Assistant (Contract)

Assisted clients on the phone with their monthly Automated Reporting Card filing for social assistance

Recording Minutes

Opened mail; stamped verification documents, scanned and uploaded to SharePoint

Entered notes in Mobius to state that first and second verification letters have been sent to clients.

Upgraded Client page in ARC system and corrected individual files to standard format

SNC Lavalin Calgary, AB. (Engineering firm) January 2016 – Nov. 2016

Executive Assistant (Contract)

Reformatted documents, updated PDF files and unloaded into Share Point

Creating expense reports in Oracle

Coordinating travel for the manager including flights, hotels and preferences

Maintained Manager’s outlook calendar

Minute taking

Proofread documents and coordinated files between Calgary and Montreal offices

Interacted with SNC contractors, ensuring they knew all requirements for working on site – health and safety and appropriate trades certifications

United Communities Calgary, AB. (Land Developer) June 2015 – Dec. 2015

Reception, Administrative Assistant

TransCanada, Calgary, AB. (Contract) Oct. 2014 – Feb. 2015

Executive Assistant

Reported to the Director of Major Projects – IT, provided assistance with TransCanada’s repository program

Travel coordination

Minute taking

Maintained and created PowerPoint presentations outlining program’s process. Worked with templates and free design

Document control – uploaded IT files to SharePoint

Maintained Director’s Outlook calendar and coordinated offsite meetings

Imperial Oil, Shell Canada Calgary, AB. Feb. 2012 – Aug. 2014

Executive Assistant

SharePoint; uploading, extracting/inserting project documents (Engineering/HR)

On boarding, Off boarding contractors; submitting IT requests for hardware software and mobile phone requirements/provided assistance to project manager

Software profiling and access administration

Created expense reports in Oracle

Uploading personnel, confidential data into SharePoint

Closed-out & archived documents electronically, boxed hard copies, & shipped to external site

Arranged travel and accommodations

Created and submitted HS&E incident reports

English Teacher, Crete, Greece (Private English School) Sept. 2009 – Nov. 2012

Imperial Oil Resources Calgary, AB. (Contract) Aug. 2006 – Jan. 2009

Project Administrator Lead – Mackenzie Gas Project, Engineering Production Group

In charge of onboarding/off boarding contractors

Arranged travel for contractors/staff & provided Security with paperwork for vendor site access

Invoicing and reconciling invoices and entering POs in SAP

HS&E Incident reporting

Encana Corporation Calgary, AB. May 2003 – Aug 2006

Executive Assistant – Public Relations

Document management; created and maintained media lists and editorial calendars

Created Excel spreadsheets and PowerPoint presentations for the PRM

Maintained photo files

Facilitated and coordinated job fairs

Hopewell Residential Sept 2002 – March 2004

Elbow Valley Sales (part time)

Sales Assistant in Elbow Valley community

Answered specific questions regarding homes/courtyards

Presented new community to prospective buyers

Typed/proofread agreement documents

Emailed/couriered documents to clients

Apache Corporation Calgary, AB. May 1999 – Aug. 2003

Administrator – Data Entry Specialist (Well Logs)

Responsible for entering well log data into in-house software

Forwarded Application to Drill for ERCB Regulator for approval

Responsible for entering seismographic, borehole information into system

Maintained well log cards by appropriate location and filed accordingly

Data entry - Microsoft Access

EDUCATION

TEFL Certificate (Teaching English as a Foreign Language), Bow Valley College 2004

Business Writing Course, Mount Royal College 2000

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