Front Desk Customer Service

Maxine Jones

*** ******** ****** *********, ** **703 774-***-****

****************@*****.***

Experienced professional with a proven customer service and o ce background looking to rejoin the workforce. Actively searching for a part time to full time front desk receptionist position. Customer Service Skills

● Extensive experience working with the public

● Managed front desk at busy title o ce

● Maintained and updated client database

● Operated busy switchboard with 60+ extensions

Completed these duties at:

Kay Jewelers, Cambridge, MA

Azure Properties, St. Paul, MN

Gorman Title Company, St. Paul, MN

Sales Skills

● Achieved the highest sales increase for a district of 15 stores

● Tracked sales performance to ensure alignment with corporate objective

● Persuasive sales techniques resulting in frequent upsales Completed these duties at Kay Jewelers.

Management Skills

● Experience in multiple sectors, including retail, property, and title management

● Managed the scheduling, recruiting, hiring, and training of employees

● Took on new and increasing responsibilities as needed

● Responsible for cash handling up to $20,000

Completed these duties at:

Kay Jewelers

Azure Properties

Salary negotiable.

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