Northeastern Illinois University

Location:

Posted:

April 30, 2022

Resume:

Hello, my name is Amanda C. Mount. I am a very efficient and reliable professional who enjoys learning new skills. I quickly adjust to new organizational changes. and I am eager to take on a new assignment. My background includes: serving as a customer service associate in several retail environments, working as a Google Specialist for a sales and marketing business, volunteering my services at a healthcare organization and homeless shelter, succeeding in management positions and so much more.

I worked as a residential counselor for a non-profit healthcare organization serving the developmentally disabled population. In addition to this experience, I gained a considerable amount of skills in the areas of communication, public relations, public speaking, greeting visitors, presentations, editing, filing, correspondence, written communication, faxing, document management, office equipment, ordering office supplies, record keeping, research, running office machines, spreadsheets, video conference preparation, software, travel arrangements, time management, inventory, multi-tasking and so much more. I also gained a significant amount of overall people skills during my previous employment opportunities. On August 24, 2014, I completed my Master’s Degree in Health Care Administration. My other degrees include an A.A. in Science, an A.A. in Liberal Arts and a B.A. in Sociology and Interdisciplinary Studies. I believe if I am given a greater opportunity by your company, I will exceed my responsibilities and your expectations. My current job positions and previous experiences have given me the capability to enhance my communication and interpersonal skills. This helps me successfully provide connections that aid in maintaining constructive partnerships and relationships with physicians, staff members, professionals and the community. I work great with people and I am willing to dedicate my hard work to a greater position.

Please see the accompanying resume for details of my experience and education. Given my related experience and excellent capabilities I would appreciate you considering me for a position that fits my skill set. I am confident that I can offer you exactly what you are seeking to fulfill any open morning/daytime position. Thank you for your time. Sincerely,

Amanda C. Mount

Enclosure: Resume

AMANDA C. MOUNT

Chicago, IL.60630

773-***-****

*********@*****.***

OBJECTIVE: To lead, challenge and be challenged while working in a professional setting. To work in an environment that will move me further and allow me to contribute to the success and continued growth of an organization. To secure a responsible position and become associated with a company where I can utilize my skills and gain further experience and knowledge.

EDUCATION

-Harry S Truman College August 2006-December 2010 Chicago, IL. Full-time student

-Northeastern Illinois University January 2011-July 2012 Chicago, IL. Full-time Student

-Wilbur Wright College May 2013- August 2013 Chicago, IL. Part-time Student

-Walden University October 2012-August 2014 Chicago, IL. Full-time Student

-Malcolm X College August 2015- May 2016 Chicago, IL. Full-Time Student

HONORS, AWARDS & DEGREES

-Awarded a “Great Customer Service” Certificate from Jewel (G.O.T.)

-Associate of Liberal Arts Degree- Completed as of August 2010 from Truman College

-Associate of Science Degree- Completed as of December 2015 from Malcolm X College/ Wilbur Wright College

-Bachelor’s Degree in Interdisciplinary Studies and Sociology -Completed as of June 2012 from Northeastern Illinois University

-Illinois State Board of Education-Substitute Teacher License Issued: October 2013

-CPR/AED Certified

-Master’s Degree in Health Care Administration (Walden University) October 2012-August 2014

(Honor: Magna Cum Laude-3.75 gpa)

WORK HISTORY

U.P.S. (United Parcel Service) April 2018- Current Franklin Park, IL /Addison, IL. Position: Car Wash Supervisor:

Supervise 7-12 employees/shifter per night

Staffing/Scheduling responsibilities

Keep track of the package cars going in and out of the building Communicate with the mechanics about trucks

Position: Yard Control Supervisor

Keeping track of the trucks/truck numbers in the yard Answering the phone

Inbounding and Outbounding truck drivers with or w/o loads Paying close attention to detail

Supervising individuals cleaning out the trucks

Position Title: Clerk/Preloader

Loading the U.P.S. trucks with packages

Lifting up to 80lb boxes

Claims and damages clerk

Position: Hazmat Auditor

Creating labels for packages

Organizing and sorting packages

Auditing dangerous goods/Hazmat packages

Holy Hills Deliverance Church July 2016-January 2017 Joliet, IL. Coordinator of Events

Hospitality Committee

Supply refreshments/Utensils

Organize birthday celebrations

Holy Hills Deliverance Church December 2016-Current Joliet, IL. Position Title: Sunday School Teacher

Position Title: Director/Coordinator of the Children’s Ministry Planning, preparing teaching and delivering lessons to all students in the class Teaching children ages 1-13

Teaching classes and evaluating student progress

Maintaining discipline in the classroom.

Organizing Summer Vacation Bible School

Responsible for submitting attendance/collecting offerings Elite Staffing Company-Healthcare February 2017-February 2018 Chicago, IL. Position Title: CEO’s Assistant/Administrative Assistant/Sales Support Responsible for providing administrative support to ensure efficient operation of the office. Support managers and employees through a variety of tasks related to organization and communication. Communicate via phone and email ensuring that all administrative assistant duties are completed accurately and delivered with high quality and in a timely manner.

Answer and direct phone calls

Organize and schedule meetings and appointments

Maintain contact lists

Produce and distribute correspondence memos, letters, faxes and forms Assist in the preparation of regularly scheduled reports Develop and maintain a filing system

Order office supplies

Book travel arrangements

Submit and reconcile expense reports Provide general support to visitors.

Jewel-Osco August 2004-May 2017 Chicago, IL.

Position Title: Cashier//Front End- Service Desk

Provide customers with great customer service

Answer the customer’s questions

Clearbrook November 2014-August 2016 Arlington Hts., IL. Position Title: DSP/ Residential Counselor (R.C.)

Provide on-site direct behavioral health care services to the agency's adult and geriatric clients. Responsible for ensuring a safe, therapeutic environment and adhering to all safety standards. Supervision and assistance of clients with daily living skills Provides direct support and services to clients and ensures their well-being. Ozfield Insurance March 2013- August 2013 Chicago, IL. Position Title: Broker’s Assistant

Sold insurance policies

Made phone calls to client

Organized, planned and prioritized personal information Provided records of daily transactions and holdings. Analyzed data and Information

Market Star September 2013-January 2014 Aurora, IL. Position Title: Google Specialist