Call Center Employment Specialist, Supervisor, Mgr, Operations P & l

Kenneth Ray Tevis, Sr.

*** ****** **

Dayton, Ohio 45322

Cell/Text 937-***-****

adqxgu@r.postjobfree.com

Sales / Finance / Management / Operations

Experience: “PROFESSIONAL” INDEPENDENT CONTRACTOR “ Customer Service:

• “ 5 YEARS “ OF MERCHANT SERVICES – SET UP & CONSULTING FOR START UP

• Training Sales Mgr. For Sales staff and personnel consultant

• Inbound/Outbound Calls, Sales, Retention, 60 – 70 per day, Q & A expertise Management/Operations:

• Over 10 years supervising experience in staffing sales, interviewing, screening candidates • Employment Specialist – Placement of candidates Outside Sales/Marketing B To B Sales Business To Business Sales - Hotels/retailers/restaurants/industrial/medical//manufacturing Profit & loss - Credit reports – Merchant services – credit card processing – F & I Exp 5 YEARS “ OF MERCHANT SERVICES – CONSULTING FOR START UP DIRECTV Corporation ( CALL CENTER ) IN/OUT BOUND Huntsville, Ala Retention Specialist - Sales Agent. Collections – Bundles 10 16 2006 - 8 22 2014 DIRECTV AUTHORIZED DEALER DAYTON. OH

Networkkrt L L C – Owner Operator 8-22-2014 - Present Trade Global Int’l – VIRTUAL OFFICE –FAIRBORN, OH 8-22-2014- 8-22- 2015 Teleperformance Call Ct –Fairborn Contracted, AT&T - 8 22-2015 – 8-22-2018 Teleperformance Call Ct - Contracted – Apple 8-22 2018 – 12-14 - 2020 DIRECTV Corporation ( CALL CENTER ) IN/OUT BOUND (1000 Calls Monthly) Huntsville, AL CRG Specialist - ACE Sales Agent Csr – A C D T – Bundles 10 16 2006 - 8 22 2014 Internet Sales First Data Corporation, Inc. (CALL CENTER ) Atlanta, GA National Account Executive - SAM’S CLUB TEAM 01 - 2005 09 - 2006 Merchant Services – Credit Card Processing Business To Business Sales – Inbound/Outbound To Retailers Fox 45 WRGT TV / ABC 22 WKEF TV / WROU FM 92.1 / WRNB FM 96.9 Dayton, OH Marketing Account Executive / Weekend D.J. 01 - 2000 01 - 2005 Business To Business Sales – Retailers National Corporate Staffing/Temp Agency Dayton, OH CEO/Operations/Branch Mgr. – P & L & Senior Recruiter 01 – 1990 01 -2000 Business To Business Sales – Retailer – Hotels – Banks