Zulaikha Mateen
**************@*****.***/ 615-***-****
Dayton, OH 45405
EXPERIENCE
HSN, Nashville — CSR 1
Assisted customers with account questions and order fulfillment.
.
AMERIGROUP, Nashville — CSR 2
08/2013 - 6/2015
Tenncare insurance for Tennessee. Assisted members with account questions, and provider look-up. Also assisted providers with correcting, and filing claims for payment.
Convergys, Nashville— CSR 2
8/2012 - 5/2013
Assisted customers with bill payment and account questions.
EDUCATION
STRATFORD HIGH SCHOOL, Nashville, Tn — High School Diploma
8/1991 - 5/1993
Regular curriculum and high school diploma.
Augusta Escoffier School of culinary Arts, Boulder, CO — currently attending
04/ 2018 - currently attending
Concentration on culinary arts/chefs degree.
SKILLS
MICROSOFT/ excel, office
WINDOWS, ETC
Typing
Customer Service Skills