Amy Dennis

Shawnee, OK ***** adqxeb@r.postjobfree.com

940-***-****

Work Experience

Lead Cashier

Joe Cooper Auto Group – Shawnee, OK

January 2021 to July 2021

Maintain petty cash drawer and its contents, checking for accuracy in the daily cash transactions. Direct customers, both internal and external in person and via phone on the proper path for their questions. Greet customers warmly, give them direction when needed, and answer their questions about products, services, prices, and promotions. Cross check account balance and records at the end of daily operations, including insurance and PO’s, to ensure that items are in line with amounts recorded. Train new cashiers on the job, giving them clear directions and guidelines on how to work effectively. Maintain a car rental fleet of 15 cars including record keeping.

Administrative Assistant

Tomlinson & Associates - Olney, TX February 2019 to December 2019

I was a full time, administrative assistant for an elderly client. I helped him to run his business, do his record keeping, provide transportation services, and personal care. Additionally, I assisted with medication and doctors’ appointments, food prep and preservation, and even worked in his shop building cabinets.

HRIS Coordinator

Safran Seats US - Gainesville, TX September 2011 to January 2019

Responsible for implementing HR systems. Responsible for all updates and upgrades to HR and HRIS software and hardware. Was responsible to all time and attendance for 3000 employees in a union environment. Worked with payroll directly for any time or record discrepancies or entry. Also was records manager for all HR records for the entire operation which included unemployment claims. Handled all data entry for employee data changes until I implemented employee self-service in 2018. Was the HR representative for safety committee. Lastly, was responsible for all employee recognition programs.

Floor Supervisor

WinStar World Casino - Thackerville, OK April 2007 to December 2011

As a floor supervisor/manager I was responsible for 15 employees nightly and 6000 individual games. Duties included handling patron disputes, jackpots over specified amount that needed to be paid out, and HR issues that might arise with employees. Also oversaw machine maintenance and cleaning staff. I also served as a brand ambassador making sure the highest standards were upheld in our representation of Winstar in our nightly execution of our job duties and performance.

Education

Associate's degree in Business Management

North Central Texas College - Gainesville, TX August 1999 to May 2001

Skills

•Caregiving

•Microsoft Office (10+ years)

•Six Sigma Yellow Belt

•ADP HCM Software

•Phone Etiquette

•Phones

•Office Equipment

•Office Manager Experience

•Records Management

•Employee Relations

•Employee Engagement (10+ years)

•Human Resources (9 years)

•Hospitality Experience

•Lean Six Sigma

•Project Management

•Process Improvement

•Senior Care

•5S

•Data Entry (10+ years)

•Team Management

•Employee Orientation

•SAP

Certifications and Licenses

Six Sigma Yellow Belt

March 2013 to Present

Assessments

HR: Compensation & Benefits — Expert

September 2020

Knowledge of compensation and benefits programs. Full results: Expert

Attention to Detail — Highly Proficient

September 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Highly Proficient

Data Entry: Accuracy — Highly Proficient

September 2020

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