Senior Healthcare Business Analyst, Automation Analyst,Process Analyst

Satish Bhuvanasi

Senior Business & Automation Analyst

E-Mail: ******.*********@*****.*** Contact No. +91-966*******

LinkedIn URL - https://www.linkedin.com/in/satish-bhuvanasi-89787519/

SUMMARY

A dynamic, result oriented professional with 14+ years of demonstrated expertise across Digital Transformation Consulting, Business Process Analysis & Automation Program Management. Applies independent knowledge & exposure to FINTECH, Health IT & Data Analytics, Health Insurance (Claim Processing & Claims software), Specialty Diagnostics, Clinical Trials, Medical Tourism & Medical Education domains across India, SA & SEA, GCC, MENA, US, and Australian regions.

Proven track record of key contribution in the development of 6 new products including an Agent networking app, 2 finance apps, 1 Doctor connector mobile & web App, 1 insurance claims engine,1 medical tourism agents’ portal. Expertise in handling complex business processes, re-engineering & its automation. Skilled in handling the database of 250+ insurance & TPA’s, 80k+ doctors, 3k+ hospitals, and 40+banks & financial companies for presales. An active member of RPA CoE team.

Assists the QA in test scenarios & UAT and Signoff. Provides Functional Support throughout the development lifecycle & post-production support. Implements new product design initiatives, literature preparation, and presales demonstrations. Performs Gap analysis to support RFP responses and product upgrades. Initiates new business plans, corporate presentations & branding, Customer acquisition, and CRM. Spearheads marketing- both ATL and BTL, Market research as part of Product design & team training. Strong geographical and market knowledge of India, GCC, Gulf, Southeast Asia, and MENA. Conceptualizes & frames strategies as a part of brand building & business development effort.

KEY EXPERTISE

SDLC (Waterfall, Agile)

UI, UX design

Gap and Feasibility Analysis

Process Analysis

Prototyping & Wire framing

UML Modeling & Documentation

User stories, BRD, FRD, PDD & RTM

Program Management

Product Ownership

Presales

Mobile & Web app development

Automation (RPA, PEGA & Appian)

Disbursement Channel Automation

Customer Support MIS

Digital Transformation

Software Tools

MS Visio

Smart Draw

Blueworks

MS Suite

Trello/Jira/Bugzilla/Azure DevOps

Data Analytics BI-Tableau

PEGA & Appian BPM’s

Blue Prism, Uipath & SyntBots

EDUCATION

EMBA Healthcare and Marketing Management National Institute of Business Management-NIBM Global Chennai in 2017.

M.sc (Biotechnology) Indian Academy College for Research and Post Graduate Studies, Bangalore- Affiliated to Bangalore University in 2007.

EMPLOYMENT

June’2021 to till date: Atos Sr. Consultant (Digital Transformation)

Project/Client – Baylor Scott & White DT Project (Texas, USA)

Role: Senior Consultant- Business Process Analysis & Program Management

Responsibilities:

Guide a team of 9 members including RPA developers & analyst.

Pioneer the User engagement and automation awareness campaigning’s (Evangelization) for the program buy in.

Analyze around 100+ use case ideas, deployed 9 processes in production and 10+ UCs in development.

Single Point of contact to the business teams in delivering overall automation through SyntBots & UiPath.

Upgrade the Business/KOL Management on the BSWH DT initiative for the level 2 approvals.

Key player in the RPA CoE set up at client place using Service Now, responsible in cross communication and centralization between 7 automation teams.

Facilitate the information flow among these teams through Azure DevOps and leadership presentations.

PREVIOUS EXPERIENCE

Feb’2019 to June’2021 : Machint Solutions PVT Ltd Senior Automation Business Analyst

Aug’2018 to Feb’2019 : SURGERi Technologies Senior Consultant- Clinical Relations & Business Analytics

Jan’2017 to July’2018 : Infinite MedTech Solutions Sr. Corporate Relations & Analysis Manager

Jan’2013 to Nov’2016 : Sandor Life Sciences Pvt Ltd National Business Lead-(India, South Asia, GCC)

Feb’2011 to June’2012 : Dr.Lal Path Labs Pvt Ltd Asst Manager BD-Clinical Trials

Oct’2007 to Feb’2011 : Cliniminds Hyderabad Asst Manager-BD and Centre Ops

Certifications

Certified Scrum Product Owner (CSPO) by Scrum Alliance.

UiPath and Automation Anywhere Certified RPA Analyst.

PEGA Certified Business Architect-CPBA V7.4.

ROM Architect Certification by Blue Prism.

Certificate Program in MS Project for Effective Project planning & controlling.

Certificate course in “Intellectual Property Rights and Indian patent law”.

Major Projects

Project/Client – Patient Registries Development (PROM)- India, US & Canada

Role: Senior Manager-Clinical Relations & Analysis

Project/Client – End to End Claims Processing Engine- Multiple clients across MENA, US & GCC

Role: Senior Business Analyst & Client Relations Lead

Project/Client – Lab Information Management System (LIMS)

Role: Business Analyst & Business Relations Lead

Project/Client – e-Pragati- Client- Government of Andhra Pradesh State, India

Role: Internal PEGA Business Analyst

Doctor-Patient Connector App for an Australian Client (MDOCTOR+)

Medical Tourism patient management webapp

Monthly Sales Bonus & Under Writing (UW)Process Automation

Disbursement Channel Automation, Customer Support MIS & Under Writing Automations

Robo Lending Mobile App

Agent Networking App-CRM (vGro)

Appian based ERP application for a SEA client which includes-CRM, HRMS & FMS modules

PERSONAL DETAILS

Date of Birth : March’1985.

Nationality : Indian.

Languages : English (Expert)Telugu (Mother tongue) Hindi (Expert).

Address : Hyderabad - 500055.

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