Legal Assistant Service Representative
Resume:
Brandy N. Deck
Gardendale, Alabama 35071
Cell Phone 205-***-****
E-mail *******@*****.***
NMLS# 806297
Professional experience
**** – Present MUTUAL SAVINGS CREDIT UNION
BRANCH MANAGER
DEVELOPS AND MAINTAINS BUSINESS RELATIONSHIPS WITH MEMBERS
ACCOUNTABLE FOR FINANCIAL PERFORMANCE, MEMBERS SATISFACTION, BRANCH POLICIES AND PROCEDURES
ENSURES THE BRANCH ADHERES TO POLICIES
SUPERVISES DAILY BRANCH OPERATIONS AND EMPLOYEES
ORIGINATE, PROCESS, AND CLOSE CONSUMER LOANS
ORIGINATE AND CLOSE MORTGAGE LOANS
WORK WITH LEGAL ASSISTANT TO MAKE SURE THE LEGAL
DESCRIPTION MATCH OUR CLOSING DOCUMENTS
WORK WITH LEGAL ASSISTANT TO MAKE SURE WE HAVE
ALL DOCUMENTS FOR MORTGAGE CLOSING
KEEP IN TOUCH WITH MEMBERS DURING MORTGAGE PROCESS
HELP WITH MAINTAINING LOAN ACCOUNTS INCLUDING DELINQUENCY CONTROL AND COMPLIANCE
CROSS-SELL CREDIT UNION PRODUCTS
OPEN & CLOSE MEMBERSHIP ACCOUNTS
SUPERVISE BALANCING OF VAULT
RESPONSIBLE FOR TURNING MONTHLY REPORTS ON TIME
POST PAYROLL DEDUCTIONS FOR SEG GROUPS AT BRANCH
SET UP PAYROLL DEDUCTIONS/AUTO TRANSFERS IN MEMBERS ACCOUNT
BALANCE AND RELOAD ATM AT BRANCH
BALANCE AND RELOAD ATM FOR REMOTE LOCATION
AUDIT TIMESHEETS IN ADP
2011 – 2012 ECO CREDIT UNION
LENDING SPECIALIST
OVERSEE THAT ALL BRANCHES ARE ADHERING TO POLICY AND PROCEDURES
REVIEW ALL LOANS BOOKED FROM BRANCHES
DEVELOP AND MAINTAIN RAPPORT WITH INDIRECT LENDING PROGRAM.
APPROVE AND CLOSE INDIRECT LOANS THROUGH CUDL
ENSURES THE LIENS ARE PERFECTED ON THE AUTO TITLES AND THEY ARE RECEIVED AND RELEASED PROMPTLY
MAINTAIN LOAN ACCOUNTS INCLUDING DELINQUENCY CONTROL AND COMPLIANCE
ASSIST WITH VISA/MASTERCARD OPERATIONS
PERFORM DUTIES ASSOCIATED WITH THE COLLATERAL PROTECTION INSURANCE PROGRAM
MAINTAIN RECORDS OF LOANS AND CREATE REPORTS FOR THE CHIEF OPERATIONS OFFICER
RESPONSIBLE FOR MONTHLY REPORTS
2003 – 2011 ECO CREDIT UNION
BRANCH MANAGER
DEVELOPS AND MAINTAINS BUSINESS RELATIONSHIPS WITH MEMBERS
ACCOUNTABLE FOR FINANCIAL PERFORMANCE, MEMBERS SATISFACTION, AND BRANCH POLICIES AND PROCEDURES
ENSURES THE BRANCH ADHERES TO POLICIES
SUPERVISE DAILY BRANCH OPERATIONS AND EMPLOYEES
ORIGINATE, PROCESS, AND CLOSE CONSUMER LOANS
CROSS-SELL CREDIT UNION PRODUCTS
APPROVE AND CLOSE INDIRECT LOANS
ESTABLISH AND SUPERVISE QUARTERLY PROMOTIONS
OPEN & CLOSE MEMBERSHIP ACCOUNTS
BALANCE VAULT
RESPONSIBLE FOR MONTHLY REPORTS
2001 – 2003 ECO CREDIT UNION
LOAN OFFICER
ORIGINATE AND PROCESS LOANS
ORIGINATE, PROCESS, AND CLOSE MORTGAGE LOANS FOR ALL SIX BRANCHES
CROSS-SELL CREDIT UNION PRODUCTS
RESPONSIBLE FOR MONTHLY REPORTS
OPEN & CLOSE MEMBERSHIP ACCOUNTS
1998 – 2001 MUTUAL SAVINGS CREDIT UNION
REAL ESTATE COORDINATOR/LOAN OFFICER
ORIGINATE AND PROCESS LOANS
ORDER TITLES FOR MORTGAGES, FLOOD CERTIFICATIONS,
APPRAISALS AND PAYOFFS FOR CLOSINGS.
WORKED WITH BORROWER TO CLEAR UP ANY TITLE PROBLEMS
WORKED WITH LEGAL ASSISTANT ON MAKING SURE THE LEGAL
DESCRIPTION MATCHED OUR CLOSING DOCUMENTS
ORIGINATE AND PROCESS MORTGAGE LOANS FOR ALL SIX BRANCHES
CROSS-SELL CREDIT UNION PRODUCTS
OPEN AND CLOSE MEMBERSHIP ACCOUNTS
MEMBER SERVICE REPRESENTATIVE
1995 – 1998 MUTUAL SAVINGS CREDIT UNION
TELLER
WORK ON TELLER LINE
CROSS-SELL CREDIT UNION PRODUCTS
BALANCED CASH DRAWER
BALANCED VAULT
PAYROLL
Education
1992 - 1995 MINOR HIGH SCHOOL DIPLOMA
1989 - 1992 MINOR JUNIOR HIGH
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