KAREN GOODMAN
INSURANCE CLAIM ADJUSTER-PROPERTY
CONTACT
******@****.***
HOME ADDRESS:
MADISON, MS 39110
STATE LICENSURE
*MISSISSIPPI-HOME RESIDENT
*LOUISIANA
*MAINE
*NORTH CAROLINA
*SOUTH CAROLINA
*TEXAS
*RHODE ISLAND
*KENTUCKY
*FLORIDA
*GEORGIA
*MICHIGAN
*MINNESOTA
*OKLAHOMA
PROFILE
Dynamic Claims Adjuster with a professional drive with property experience. A superior level of customer service of customer service to insureds. Bringing forth the ability to properly investigate a situation and resolve claims quickly in accordance with company and regulatory guidelines. and resolve claims quickly in accordance with Interact effectively with clients, colleagues, and management personnel. Demonstrating consistent execution of best claims practices and a commitment to industry and company ethics. Equally effective on self-managed projects or as a team member. Known for ability to grasp concepts and to learn and apply job related principles. Adapt quickly to changes in conditions and circumstances and respond efficiently to pressure of deadlines. attend webinar training in overseeing each component of the insurance adjusting process from estimate to settlement. Analytical and detail oriented, skilled at identifying, investigating, and resolving problems. Excellent communication and interpersonal skills while interacting effectively with clients.
SKILLS
CLAIM HANDLER
XACTIMATE
CONTENT
SUPPLEMENTs
NEXTGEN
CLAIM PROCESSING TOOL
AUDITS
COST/BENEFITS ANALYSIS
PROJECT MANAGEMENT
EXPENSE CONTROL
INTERNAL CONTROL
LEADERSHIP
MOTIVATION
RISK MANAGEMENT
CUSTOMER SERVICES AND FEEDBACK
STRATEGIC SOURCING REPORTING
CONSULTING
NEGOTIAtiONS
MICROSOFT OFFICE SUITE
VERBAL SKILLS
EXPERIENCE
PILOT CATASTROPHE SERVICE
MOBILE, AL
SEPTEMBER 2021-PRESENT
MISSISSIPPI DEPARTMENT OF EDUCATION JACKSON, MS.
MAY 2018 - SEPTEMBER 2021
DISPUTE RESOLUTION INVESTIGATOR
*Investigating, evaluating, and settled Special Education claims;
*Determine the Findings and Decisions written in a concise and detail report within 60 days to the parents and school district.
*Ensure and confer when needed the Formal State Complaint is settled.
*Investigates compensatory damages on behalf of parents who are eligible for authorized payments, monitor corrective actions plans and update electronic software and management,
HIGHLAND ELEMENTARY SCHOOL RIDGELAND, MS.
AUGUST 2017 TO MAY 2018
Behavioral Support Specialist, Counseling Department
*INPUT DATA INTO SOFTWARE WHICH GRAPH, DICTATE PROGRESS NOTES AND CHART PROGRESS.
* Collected data, coordinated interventions that were measurable and observable;
CENTER FOR INTEGRATED BEHAVIORAL INNOVATIONS
JACKSON, MS.
JULY 2015-PRESENT
*Provide Applied Behavior Analysis treatment to children who have a diagnosis of Autism or other behavioral disorders.
Implemented and coordinated clinic time for clients and parents who carried a diagnosis of Autism or other behavioral disorders.
Conducted a pilot capstone class for parents of those in need of resources and to better understand Autistic Behaviors.
Implemented and provided behavioral services for approximately 10 children during a pilot summer camp.
Performed all duties assigned and created “best practice” way of intervention for employee to motivate better performance for several non-profits.
REFERENCES FURNISHED UPON REQUEST
EDUCATION
ADJUSTERPRO
MS ALL-LINES HOME LICENSE
CLAIM INSURANCE ADJUSTER
CERTIFICTIONS:
STATE FARM
ALLSTATE
AUTO
PATH TO SUCCESS
CYBER ATTACK AND MEDIA
CLAIM ADJUSTER INSURANCE TRAINING
STATE FARM CERTIFICATION
LIBERTY MUTUAL INSURANXE
PILOT-“PATHWAYS TO
SUCCESS*
BA-MASS COMMUNICATIONS 1992
SOUTHERN UNIVERSITY
A & M
MA-MASS COMMUNICATIONS 1994
SOUTHERN UNIVERSITY
A & M
M.Ed.-
SCHOOL GUIDANCE & COUNSELING
TARLETON STATE UNIVERSITY