Ika Charice Monttoya

San Diego County

619-***-****

adqx5d@r.postjobfree.com

Business Administration and Healthcare Management Professional

Healthcare Management/Business Administration with Accounting and Financing Skills

●Medical Terminology

●Medical Transcription

●Close attention to detail

●Highly effective communication

●Strong team member

●Medical Records

●Implements new procedures

●Documentation / Reporting

●HIPPA Compliant

●Proficient Administrative Skills

●Enforcing compliance with laws and regulations

●Managing finances and billing

●Keeping and organizing facility records

●Creating work schedules

●Representing the healthcare facility at investor meetings and on governing boards

All while communicating effectively with all medical staff and department heads.

Education

MBA Dual Con. Accounting & Financing

09/05/2017-04/20/2020 Herzing University Online

Bachelors in Healthcare Management

09/02/2014-08/30/2017 Herzing University Online

Associates in Liberal Arts, Natural and Behavioral Sciences, Liberal Arts Teaching Prep and

Registered Nursing (Pre-Requirements)

8/2013-03/2015 Los Angeles Southwest College, Los Angeles, CA

06/2009-08/2013 El Camino Compton Center, Compton, CA

Certified Nursing Assistant & Home Health Aide

2008-2009 Compton Adult School, Compton, CA

Medical Assistant

08/2003-08/2004 Northwest College, Pomona, CA

Experience

Manager Trainee

March 2022-Present

Completing all assigned tasks and assisting with day-to-day operations.

Participating in meetings, workshops, and other learning opportunities.

Observing and learning from experienced staff members.

Gaining knowledge of company policies, protocols, and processes.

Taking detailed notes and liaising with Managers, Supervisors, and other senior staff.

Fulfilling any requirements and meeting goals set out at the start of the traineeship.

Following all company regulations, and health and safety codes.

Preparing documents and updating records.

Learning about conflict resolution and sitting in on disciplinary hearings.

Traveling to different offices and participating in daily operations as required.

Crew Member

Sept 2018-March 2021

In and Out Burger, Westchester, CA.

●Customer Service

●Wash dishes

●Cashiering

●Prepare produce

●Wrap and prepare the burgers

●Make fries

Clerk, NC

September 28, 2020-November 7, 2020

Los Angeles County Registrar office, Norwalk, CA.

●filing ballots

●picking up ballots

●sorting ballots

●checking signatures on the ballots

●organizing ballots

●getting ballots ready for transport or shipment

Caregiver

April 4, 2017- December 18, 2017

Nurse Next Door, Burbank, CA.

●Clean linens and make beds

●Prepare and plan meals (including clean up)

●Help with walking and light exercise

●Plan ahead for future meals, check expiration dates on food

●Do laundry (may include light ironing)

●Light housekeeping duties (such as vacuuming and dusting)

●Assist with dressing, grooming and bathing

●Take out the trash

●Run small errands (pick up prescriptions, go to the bank, etc.)

●Remind when to take medications

●Engage in mental and physical exercises

●Escort to appointments (doctor, physical therapy, hair salon, etc.)

●Organize mail and maintain a schedule/calendar

●Escort to religious services

●Engage in regular activities (talking, games, etc.)

●Provide companionship

●Record daily care notes

Make note of any significant changes in the client to the agency/service

Certified Nurse Assistant/ Home Health Aide

2009-2017

MGA Healthcare, Gardena, CA

●Reporting observations of the patient to nursing supervisor

●Documents actions by completing forms, reports, logs, and records

●Maintains work operations by following policies and procedures

●Protects organization's value by keeping patient information confidential

●Adheres to all standards, policies and procedures, on federal, state, and local level, as well as JCAHO standards

●Participates in educational opportunities and professional organizations; reads publications; maintains licensure

●Enhances department and hospital reputation by exploring opportunities to add value to job accomplishments

●Helps patients by supporting daily living needs; providing comfort, transportation, and vital sign monitoring

●Administering enemas, non-sterile dressings, surgical preps, ice packs, heat treatments and therapeutic baths

●Applying restraints to combative and aggressive patients

●Maintains patient stability by checking vital signs, testing urine, recording intake and output information

Encourages patients’ personal hygiene, assisting with travel to the bathroom; helping with showers, baths, shaving, meals / feeding, ambulation, etc.

Administrative Assistant/Unit Support Assistant

June 2015- February 2016

LAC+USC Medical Center, Los Angeles, CA

●Stocks and refills patient care supplies; redistributes supplies in accordance with established guidelines

●Maintains orderliness of countertops, tables and chairs in patient rooms and common meeting areas

●Checks and restocks daily the levels of laboratory and cleaning supplies and linens as needed

●Ensures that rooms / beds are ready for admission, placing appropriate chart forms at bedside, and preparing bed

●Serving and/or setting up meal trays, giving snacks following unit guidelines, and preparing coffee

●Assists others in lifting and transferring patients into and out of gurneys and wheelchairs for transport

●Transports patients to scheduled tests, appointments, and treatments

●Delivering specimens to the laboratory; and picking up X-rays, charts, etc.

●Patient safety, monitoring at risk patients, ensuring that the environment is free from potential hazards

●Performs simple clerical duties, such as answering telephones, filing documents, stamping chart forms, completing simple forms, checking stocks of stationery and office supplies, and responding to visitors' inquiries

Administrative Assistant/Program Assistant

March 2013-June 2015

Los Angeles Southwest College, Los Angeles, CA

●Learn and understand the organization and operation of the FKCE program area

●Learn, interpret, and apply policies and procedures as well as pertinent laws, regulations, and ordinances

●Perform a range of administrative and clerical duties involving independent judgment and personal initiative

●Compile information and write reports, business correspondence, and procedure manuals using correct grammar

●Respond to requests and inquiries; effectively present information to staff or the public

●Use sound judgment in recognizing scope of authority

●Exercise good judgment and discretion in analyzing and resolving confidential, difficult, and sensitive situations

●Type or enter data at a speed necessary for successful job performance

●Input and accessed class documents and transcripts from the FKCE Data Automation System

●Prepare a variety of clear and concise administrative and financial records

●Implement and maintain filing systems

●Independently compose and prepare routine correspondence and memoranda

●Plan and organize work to meet schedules and changing deadlines

●Operate equipment including computers and supporting processing, spreadsheet, and database applications

●Adapt to changing technologies and learn functionality of new equipment and systems

●Work under pressure with frequent interruptions and a high degree of public contact by phone or in person

●Work effectively with minimal supervision

●Communicate clearly and concisely, both orally and in writing

●Establish and maintain effective working relationships with those contacted in the course of work

Medical Assistant/Office Assistant

July 2002-March 2005

Dr. Tran Le Office, Pomona, CA

Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit.

Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary.

Saves ophthalmologist's time by helping with office procedures such as laser surgeries, tear duct probes.

Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential.

Counsels patients by transmitting physician's orders and questions about surgery.

Schedules surgeries by making arrangements with the surgical center; verifying times with patients; preparing charts, pre-admission and consent forms.

Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.

Keeps supplies ready by inventorying stock; placing orders; verifying receipt.

Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

Updates job knowledge by participating in educational opportunities; reading professional publications.

Serves and protects the ophthalmology practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.

Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

Additional Work Experience

Manager-In-Trainee

RadioShack, Inglewood, CA

Takes on duties with store manager oversight, including scheduling, application review and interviewing, new employees training, inventory control, merchandising, employee supervision and evaluation, and various types of record-keeping. During this process, the store manager offers feedback and coaching, payroll, accounts payable, accounts receivable and the trainee normally has similar authority to the store manager.

Contact this candidate