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Customer Service Data Entry

Location:
Polk, OH
Salary:
49,500.00
Posted:
May 02, 2022

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Resume:

Jennifer J. Pierce

***** ***** ***** ***

Wellington, Ohio 44090

adqx0j@r.postjobfree.com

216-***-****

OBJECTIVE: To obtain a growth-oriented position within a stable organization whereby I can utilize my current skills and experience as well as gain new ones.

SKILLS: Highly experienced and knowledgeable in all aspects of Office and Administrative functions. Excellent verbal and written communication, as well as planning and time management skills. Exemplary Customer Service, highly proficient with Microsoft Office 365 Pro plus programs such as Word, Excel, etc., A/R, A/P (Blackbaud/Citrix/Financial Edge) and Payroll (ADP & Kronos).

EDUCATION: Midpark High School, 1994

Bryant & Stratton, 1996-1998-Business Administration

Parma School of Practical Nursing, August 1998 – December 1998

EXPERIENCE: The Stoners Custom Pavers, LLC, January 2018-present

Wellington, Ohio 440-***-****

Position Title: CEO

All aspects of start to finish for sales based off advertising, as well as figuring amounts, writing up proposals for prospective future clients and communications/correspondence/fundraising/hiring

All aspects of brick patio installations/designs with design program

A/P, A/R, Filing, data entry, etc.

Coordinate bids, contracts, and proposals, track job bidding, prepare documents and obtain signatures for bids

Prepare contracts, set-up job files, and track proposals

Provide assistance with sales when needed

Order bonds, Insurance Certificates, other documentation as needed

Handle all vendor registrations and license renewals within cities as needed

POSITIVE EDUCATION PROGRAM, January 2014-present

Cleveland, Ohio 216-***-****

Position Title: Service Accounts Manager/Office Manager/Financial Intake Assessment Coordinator

Responsible for many different hats. Invoicing, Accounts Payable, Bookkeeping, filing, data entry of case manager notes, financial reports for Medicaid, enrollment reports, fiscal balance reports, meeting with families doing financial paperwork, all aspects of entering FCSS funds/Wrap services, obtaining prior authorizations for IHBT for different providers, experience in Electronic Health Record system (MOSAIC) etc

American Legion Wellington Post-November2019-January2020

Wellington, Ohio

Position Title: Bartender

All aspects of Bartending/ Customer service

Time Warp Bar – October 2018-2020

Westlake, Ohio 440-***-****

Position Title: Bartender

All aspects of Bartending/ Customer service

CLASSIC TILE, January 2006 – October 2013

Berea, Ohio 216-***-****

Position Title: Office Manager (took his business to Florida I was told)

Responsible for all aspects of small business office management. Scheduling estimates, Customer service, Invoicing, Accounts Receivable, Accounts Payable, Payroll, Bookkeeping, filing, etc.

CSI MANAGED CARE, January 2000- September 2002

Broadview Heights, Ohio 440-***-****

Position Title: Reimbursement Specialist

Responsible for all aspects of DME billing and collection from insurance/patient, customer service, preparing daily deposits. Responsible for department self pays/co-pay/ collections. Assisted in infusion and nursing billing when needed, copy A/R checks and preparing them for patient’s charts and filing.

RESPIRATORY PHARMACEUTICALS INC, August 1999 – January 2000

Beachwood, Ohio 216-***-****

Position Title: Administration Assistant/Billing Clerk

Responsible for all aspects of two person business office. Processing Medicare and second/third party insurance billing, creating Certificate of Medical Necessities (CMN), date entry, patient inquires/refills for medication. Bookkeeping, A/P, A/R, filing, monthly accounting reports, marketing and customer service.

SUNRISE POINTE CARE AND REHABILITATION CENTER, November 1998 – August 1999

Maple Heights, Ohio 216-***-****

Position Title: Payroll/HR/Office Manager

Integral Participant in reorganization and restructuring with new management team.

Assistant to the Administrator, Patient and Family Correspondence. Daily Census Reporting to all stations. Mail Distribution, Customer Service, Ordered and Inventories All Office and Nursing Supply Management.

Maintained Medical Records including Two-step Mantoux Test Recording, Hepatitis B, Employee Drug Screening and Physicals both New Hire and Annually for over 100 Employees.

Maintain all employee correspondence and employment verifications, conducting interviews with potential staff members, A/R A/P, and filing. Responsible for distributing and recording money for resident fund accounts, bank deposits, staff scheduling for nurses and nursing assistants. Responsible for Payroll, Workers Compensation, 401K, AFLAC, Credit Union enrollment for 100+ employees.

SHERWIN WILLIAMS HEADQUARTERS, January 1995 –

Downtown Cleveland, Ohio 216-***-****

Position Title: Casual Caller

Assisted in fixed assets department when needed. Duties included accounting, answering phones, data entry, filing, and performed other general office duties.

Jennifer J. Pierce

46650 State Route 162

Wellington, Ohio 44090

adqx0j@r.postjobfree.com

216-***-****

THE STONERS CUSTOM PAVERS LLC, starting salary 35,000 year/65,000 salary

POSITIVE EDUCATION PROGRAM, starting salary 39,800 year/ 47,105 salary

CLASSIC TILE, starting salary 14.00/hour ending salary 16.00/hour (owner moved to Florida)

CSI MANAGED CARE, starting salary 13.50/hour ending salary 15.50/hour (rec’d monthly bonuses as well)

RESPIRATORY PHARMACEUTICALS INC, starting salary 14.00/hour ending salary 15.00/hour

SUNRISE POINTE CARE & REHABILITATION CENTER, starting salary 9.00/hour ending salary 12.50/hour

SHERWIN WILLIAMS HEADQUARTERS, starting salary 8.00/hour ending salary 10.50/hour

Stacey Robbins- Coworker/Case Manager-7 years known-440-***-****

Funimola Twaio-Coworker/CM Supervisor-5 years known-216-***-****

Stacy Jones-Coworker/Bar Manager-15 years-440-***-****



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