Kassidy Hogan

*** ****** **. ***. *

Fairbanks,Ak 99701

951-***-****

adqwwy@r.postjobfree.com

EXPERIENCE

Santa’s Helpers, Fairbanks, Ak — Data Entry Clerk/Receptionist

December 2020 - December 2021

●Filed and maintained records.

●Provided information about establishment, such as location of departments or offices, employees within the organization, or services provided.

●Collected, sorted, or distributed, messages.

●Received payments and recorded receipts for services.

●Scheduled appointments and maintained and updated appointment calendars.

●Analyzed data to determine answers to questions from customers or members of the public.

Subterranea Reincarnated, Fairbanks, Ak — Personal Assistant/Retail Associate

October 2019 - October 2021

●Communicated sales promotions to customers to grow the average customer account size by 12%.

●Prioritized daily workflows, including all inbound calls, quotes, and sales-related inquiries.

●Set up new accounts, established customer credit, and set up payment methods.

●Oversaw receiving and inventory.

●Managed and recorded all leads from outbound telephone marketing.

●Completed all clerical duties required in a timely fashion.

Mr. Rock & Roll, Fairbanks, Ak — Sales Associate

January 2019 - September 2019

●Resolved customer concerns using strong communication and conflict management skills.

●Delivered consistent service to develop a customer base.

●Met or exceeded individual sales goals and key performance indicators (KPIs).

●Adapted to changing priorities and unexpected situations.

●Assisted in displaying merchandise.

●Worked closely in line with the rules, especially with brands.

●Frequently operated office equipment to complete various tasks.

Sonic Drive In, Clinton, Mo — Carhop

April 2017 - September 2018

●Received, stored, and maintained front of the house restaurant supplies

●Made accurate changes quickly and efficiently for guests

●Cleaned food preparation areas, cooking surfaces, and utensils when needed.

●Used mental math and strong communication daily, while handling large sums of money.

●Ensured a “sense of urgency” guest service style while maintaining a friendly disposition.

●Maintained knowledge of current menu items for best suggestion to the guest.

SKILLS

Strong interpersonal skills

Problem resolution

Time management

Teamwork

Meticulous

Organized

Friendly

Confident

Computer skills

Contact this candidate