Personal Assistant, Entry Clerk, Sales Associate
Resume:
Kassidy Hogan
Fairbanks,Ak 99701
*************@*****.***
EXPERIENCE
Santa’s Helpers, Fairbanks, Ak — Data Entry Clerk/Receptionist
December 2020 - December 2021
●Filed and maintained records.
●Provided information about establishment, such as location of departments or offices, employees within the organization, or services provided.
●Collected, sorted, or distributed, messages.
●Received payments and recorded receipts for services.
●Scheduled appointments and maintained and updated appointment calendars.
●Analyzed data to determine answers to questions from customers or members of the public.
Subterranea Reincarnated, Fairbanks, Ak — Personal Assistant/Retail Associate
October 2019 - October 2021
●Communicated sales promotions to customers to grow the average customer account size by 12%.
●Prioritized daily workflows, including all inbound calls, quotes, and sales-related inquiries.
●Set up new accounts, established customer credit, and set up payment methods.
●Oversaw receiving and inventory.
●Managed and recorded all leads from outbound telephone marketing.
●Completed all clerical duties required in a timely fashion.
Mr. Rock & Roll, Fairbanks, Ak — Sales Associate
January 2019 - September 2019
●Resolved customer concerns using strong communication and conflict management skills.
●Delivered consistent service to develop a customer base.
●Met or exceeded individual sales goals and key performance indicators (KPIs).
●Adapted to changing priorities and unexpected situations.
●Assisted in displaying merchandise.
●Worked closely in line with the rules, especially with brands.
●Frequently operated office equipment to complete various tasks.
Sonic Drive In, Clinton, Mo — Carhop
April 2017 - September 2018
●Received, stored, and maintained front of the house restaurant supplies
●Made accurate changes quickly and efficiently for guests
●Cleaned food preparation areas, cooking surfaces, and utensils when needed.
●Used mental math and strong communication daily, while handling large sums of money.
●Ensured a “sense of urgency” guest service style while maintaining a friendly disposition.
●Maintained knowledge of current menu items for best suggestion to the guest.
SKILLS
Strong interpersonal skills
Problem resolution
Time management
Teamwork
Meticulous
Organized
Friendly
Confident
Computer skills
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