Hector Velez

New Home Sales Educator and adviser

Orlando, FL

adqwwu@r.postjobfree.com

619-***-****

Energetic and highly resourceful Professional with over 20 years of experience with emphasis on Customer Service within parameters of the Company. Natural Promoter who intuitively builds rapport, captures interest and retain business relationships to cultivate top sales, referrals and long term satisfaction. While I am passionate about people, I am equally motivated by producing tangible results, which has lead me to consistently exceed and achieve. Fluent in English and Spanish. Work Experience

Realtor

Florida Realty Investments - Orlando, FL

March 2019 to Present

Provide guidance and education to prospective buyers and sellers in marketing and purchasing property under the best possible negotiated terms. Determine clients needs as well as financial abilities for the purchase of a home. Intermediate negotiation processes. Prepare necessary contracts, leases, etc. Accompanied and advised buyers during inspection, final walkthrough to ensure full satisfaction.

New Homes Sales Counselor

Vintage Estate Homes - Palm Bay, FL

February 2018 to February 2019

Maintaining a business quota set by company requirements at our sales and marketing office/welcome center. Assist coworkers to improve company performance. I drive different initiatives in marketing, promotion,welcome center and more. All initiatives which leads to increased customer satisfaction and greater sales. I manage the entire home selection, sale and building process with our customers. New Home Sales Counselor

Eco Homes - Orlando, FL

September 2016 to December 2017

Conduct presentations about the Vintage Estate home construction, our floor plans, construction type, home upgrades, solar panels and how they work, hybrid water heater, and about advantages of owning a home build by Vintage Estate Homes. Guided clients from beginning to end of the home buying process in choosing the right property. Follow up with prospective buyers regarding incentives from the builder and developments in the surrounding area. Delivered positive, effective sales presentations. Maintained connections with clients to encourage repeat business and referrals with a rating of 98% customer satisfaction.

Remarketing Manager

Hertz Corporation

2012 to 2016

• Manage and develop buyer relationships. Ensure local pricing is aligned with strategic pricing goals.

• Analyze and report volume of sales monthly.

Offered financing options to customers.

Community Loan Officer CRA Program

Union Bank of California - San Diego, CA

March 2008 to January 2012

As Community Reinvestment Act Loan Officer I was Responsible for developing and implementing programs to meet the needs of the Community in a designated geographical area. Responsible for educating the Community while hosting different events throughout different neighborhoods for low to moderate income Families.

Realtor/ Loan Officer

Llumina Mortgage

January 2002 to 2008

• Lead recruiter; helped establish and maintain an office of eight associates including recruiting and training qualified applicants.

• Established referral source relationships with real estate brokers and various external organizations. Education

AA in Sociology

University of - Ponce, PR

Skills

Customer Relationship Management, Customer Service, Microsoft Office, Contract Negotiation, Product Promotion and Positioning.Sales Strategies, Product marketing specialist, Strong time management, Persuasive, excellent client communication. (10+ years), Real Estate Military Service

Branch: US Navy

Service Country: United States

Rank: E-5

Communications Specialist

Commendations:

Good conduct medal, Sailor of the Quarter twice, Command Advance. Certifications/Licenses

Real Estate License

December 2016

Groups

NAHREP

2006 to Present

Veterans Advocacy Benefits Association

January 2018 to Present

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