Arzilla Elliott

Call Center

Littleton, CO *****

adqwwo@r.postjobfree.com

+1-720-***-****

Authorized to work in the US for any employer

Work Experience

Patient Support Manager

Zynex Medical - Englewood, CO

August 2021 to Present

My role as Patient Support Manager to help lead the team to success in their day to day activities and work on personal development. In this role I assist in managing a team of over 20 people, continually problem solve, and assist in teammates growth and progression. This opportunity has allowed myself to grow as a leader and continue to direct a large team in a positive direction. Patient Support Team Lead

Zynex Medical - Englewood, CO

June 2021 to August 2021

My role as Patient Support Team Lead it to help lead the team to success in their day to day activities. In this role I assist in managing a team of over 20 people, continually problem solve, and assist in teammates growth and progression. This opportunity has allowed myself to grow as a leader and continue to direct a large team in a positive direction.

Escalations Specialist

Zynex Medical - Englewood, CO

October 2020 to August 2021

My role as Escalations Specialist is an imperative part to the Patient Support Team. I have developed a new approach in helping frustrated patients that has become much more effective in making the patient feel they matter, and to obtain payment on accounts. This opportunity has allowed me to step up and be a leader to assist my team be more successful.

Customer Service Representative

Avannis - Denver, CO

March 2020 to November 2020

My role was to make outbound calls to banking customers to ensure they received the best customer service. This position was fully remote. It allowed to me manage my time, be a self motivator, and to set goals to reach to continue to grow.

Lyft Driver

Lyft - Littleton, CO

October 2018 to February 2020

I take people anywhere they want to go with a smile and safely. This job has allowed me to make the most of my time while

still giving the consumer the best experience possible. Front Desk Agent

Sage Hospitality - Denver, CO

September 2017 to October 2018

Greeted guests as they entered premises and provided the best experience possible. Ability to type fast and multitask is a

great strength that I have obtained from said position. Education

Associate's degree in Communications

Arapahoe Community College - Littleton, CO

July 2014 to May 2017

Skills

• Account Management

• Communication skills

• Leadership

• Growing experience

• Strategic planning

• Team management

• Management

• Customer support

• Project management

• Multi-line phone systems

• Accounts payable

• Employee orientation

• Phone triage

• Live chat

• Analysis skills

• Medical collection

• Supervising experience

• Management

• Office manager experience

• Business development

• Document management

• Negotiation

• Customer relationship management

• Microsoft Project

• Zendesk

• B2B

Additional Information

References:

Doug Bowers (Manager at Zynex)- 303-***-****

Payton Rotan (Colleague)- 480-***-****

Kim Slayton (Manager)- 720-***-****

Contact this candidate