Training Specialist General Manager

Thomas Mulherin

812-***-**** Evansville, IN **************@*****.***

Experienced professional with over 30 years in the Automotive Industry. Managed all aspects of the industry from sales to lot management. Experience with working with people as employees and customers. Passionate and goal oriented with effective time management.

KEY SKILLS

Supervision

Leadership

Microsoft Office

Human Resources

Budgeting

Proforma

Purchasing

Inventory Management

Facilities Management

Customer Satisfaction

Sales

Detail Oriented

Team Oriented

Training Specialist

PROFESSIONAL EXPERIENCE

Managed Profit and Loss Statements

CRM driven, ensuring customer satisfaction and retention

Created and maintained good working relationships with banking partners

Implementation of dealership initiatives

Quality Improvement Training

Dealership reviews with dealer principle

Worked directly with banking partners

Corporate recruiting from initial contact to offer in all departments of the dealership

Worked in fast-paced environment and managed all departments

Maintained good working relationships with manufacturing and sales reps

Negotiate new inventory allocation with all manufacturers

Held Top Spot for Saturn Corporation for 10 years straight-Highest CSI in Region

In charge of all daily operations

EMPLOYERS

Auto Now 10/2020 – 05/2021

General Manager

Auto Plex 02/2018 - 05/2020

General Manager

Fuson Automotive 06/2012 – 02/2018

General Manager

Dorsett Automotive 09/2001 – 06/2012

General Manager

EDUCATION / CERTIFICATIONS

UNIVERSITY OF SOUTHERN INDIANA, EVANSVILLE, IN

Bachelor of Science Degree – Political Science

Pat Ryan & Associates F&I training

Verde Sales Management Training

Jim Ziegler SuperSystems Desk Management Training

General Motors Lease Training

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