Store Manager

ATUL UPADHYAYA

Professional Summary

Detail-orientated store manager adept at making critical decisions, managing deadlines and conducting team reviews. With expertise in analysis and quantitative problem-solving skills, dedicated to company growth and improvements. Reliable and collaborative team member, looking for opportunity to develop management skills further.

Skills

Order management

Team leadership and coaching Relationship building and management Maximizing Profitability

Inventory control Promotional campaigns Employee training Customer experience

Conflict resolution skills Sales KPI management P&L oversight Operational auditing

Operational quality control Performance evaluations Staff scheduling

Staff supervision

Work History

Store Manager

Alshaya Group (STARBUCKS) – Andalous, FA

12/2012 to Current

Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.

Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Trained team members in successful strategies to meet operational and sales targets. Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.

Prioritised in-store sanitation, safety and health by raising standards and conducting regular inspections.

Generated repeat business through exceptional customer service. Forecasted sales performance to effectively budget and order stock. Completed audits and risk assessments to achieve regulatory compliance. Evaluated team performance and handled disciplinary actions.

Led branch to achieve maximum sales within territory ( One Million plus KD), exceeding

revenue forecasts.

Operations Supervisor

Universal Lubricants Factory ZINOL LLC – Sharjah

Monitored supply chain and managed logistics functions for company

09/2009 to 08/2011

Oversaw daily loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of team

Processed inbound and outbound shipments with high accuracy by directing associate teams and managing inventory processes

Office Administrative Assistant Transind Holding – Doha

09/2007 to 06/2009

Drafted professional memos, letters and marketing copy to support business objectives and growth

Received and routed business correspondence to correct departments and staff members Coordinated travel arrangements by booking airfare, hotel and ground transportation Provided onboarding and training for new support staff

Created and updated physical records and digital files to maintain current, accurate and compliant documentation

Education

BBA: Business Administration

Gyankunja College - Rabibhawan, Kathmandu, Nepal

08/2006

Additional Information

D.O.B. : 12/12/1985

Nationality: Nepalese

Language proficiency : English (Distinguished), Hindi (Distinguished), Arabic (Advanced) Hobbies : Everything Tottenham Hotspurs, Listening to Podcasts.

Riggae, Kuwait, Kuwait 920000 965-***-***** ****.****@*****.***

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