Customer Service Sales Associate

Tonya Carver

828-***-**** / *************@*****.***

Experience

TC’s Gun Wagon, LLC Old Fort, NC – My home base business December 2020 – Present

I have a home base business, which I am a Federal Firearms License. I buy and sell firearms and ammunition. I do FFL transfers for people, when they buy a firearm and it needs to be shipped and the proper paperwork has to be done. I do all the necessary paperwork for my business, I comminate with Local Law Enforcement and ATF for firearm sales. Old Fort Outdoors, Old Fort, NC - Sales Associate / Customer Service December 2020 - Present

My duties include opening the store in the mornings, making sure the store in clean and ready for the day. I assist customers with their purchases, completing the point of sale, operating the register, credit card machine, answering the phone. I also help customers with UPS drop-off packages, securing the packages to be shipped, and creating shipping labels. I offer Notary Public services, which I do a lot of for the public.

Housekeeper June 2004 – Present

Greybeard Realty, Old Fort, NC – Housekeeper - August 2020 – Present I have cleaned and organize houses for many years for my clients. I enjoy helping others and making them happy. I joined Greybeard Realty little over a year ago, I am a housekeeper for them part-time and I clean vacation rentals that are assigned to me.

McDowell Family Pharmacy, Marion, NC - Sales Associate / Customer Service July 2017 – March 2020

I was in charge of opening the store in the mornings, making sure the store was cleaned and ready for the day. Preparing the cash registers, checking inventory. I assisted customers with their purchases. I worked mostly in the firearms section of the store, I was in charge of completing the proper paperwork for the sale of the firearm, background checks, and communicating with local Law Enforcement and ATF. I also offered my Notary Public service to the public. Lowe’s Home Improvement Company Inc., Marion, NC – Sales Associate January 2017 – May 2017

I provided every customer with professional and polite support for sales and service needs.

Foothills Dept. Of Public Safety, Morganton, NC – Correctional Officer January 2005 – August 2016

I supervised Inmates during their daily activities, assigned Inmates to appropriate housing units, monitored suspicious behavior, processed paperwork and transported Inmates. I would work the loading dock from time to time, where I was in charge of getting the delivery, Vender trucks in and out of the area. Checking inventory, securing doors, ordering supplies as needed. Education

McDowell High School, Marion, NC

High School Diploma 2002 Graduate

McDowell Technical Community College, Marion, NC

Notary Public

SKILLS -

Leadership, Customer Service, Communications, Computer knowledge, Faxing, Filling, Emailing, Inventory Management, Stock rotation, Verifying shipments, Releasing orders, Invoice Preparation, Shipment Processing, Cash register knowledge, Event planning and Coordination, Organizing and cleaning methods

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