Patient Services Service
Resume:
Bilha Njeri Kori
Telephone no: +254-***-***-***/078******* Email: *********@*****.***
Personal Profile Result-driven registered nurse having over 7 years of experience in overseeing and delivering quality care to patients. I am adept in upholding professionalism and the integrity of the nursing profession with superior patient service and strict adherence to public policy, nursing standards, and professional ethics. Well known for coordinating the activities of the infection control program, assuming direct responsibility for infection surveillance and reporting, and providing technical support and education for the hospital staff and patients. Proficient in strategizing and implementing patient care, educating patients on infection control, and plans to keep in mind the best medical and nursing practices. I am to work with an organization that contributes to serving individuals and the community through collaborative efforts and relationships.
Education
2009 - 2012
Diploma in Kenya Registered Nurse
Presbyterian University of East Africa
2004 - 2008
Kenya Certificate of Secondary School
Gataragwa Girls’ Secondary school
Professional
Qualifications
Nov 2020 - Feb 2021: Diabetes Nurse Educator; KSDG Daktarionline Short Course.
Jun - Sept 2009: Certificates in Computer Modules; Multimedia University College of Kenya
Skills Patient Services: Effectively identifies and responds to patients' needs and provides compassionate care and support to patients.
Communication Skills: Effective communication skills along with the ability to develop and maintain positive relationships with key medical staff and other healthcare members.
Analytical Skills: I have strong analytical skills with the ability to solve staffing and patient issues. Good researching skills and knowledge of changes in healthcare regulations.
Teamwork: I can facilitate cohesive patient care and expedite the delivery of appropriate procedures. Strives to build teams that support a collaborative environment and benefit patients.
Decision Making and Problem-Solving Skills: I have the ability to combine patience, determination, and persistence to troubleshoot patient issues; Handle complaints from patients, and generate solutions.
Organization and Planning: I am a highly organized individual who can work and plan for efficient and productive results.
Time Management: Ability to prioritize work and manage time effectively. Work Experience Jan 2013 - Oct 2021 Mater Hospital Position: Infection Control Link Nurse/ TB/Diabetes Educator Key Achievements:
Facilitated Diabetic patients’ HBA1C checks within the department to reduce waiting time from laboratory tests.
Reorganized TB patients’ drugs from pharmacy to TB clinic department. Responsibilities:
Evaluated and regularly re-evaluated the nursing needs for the patient.
Provided nursing treatment and procedures.
Initiated preventive and rehabilitation nursing procedures as appropriate for the patient’s care and safety.
Observed signs and symptoms and report to the physician reactions to treatment are including drugs and changes in the patient’s physical emotional conditions.
Documented significant information on the appropriate patient record, nursing care plan, or other documents.
Submitted accurate, completed documentation on the time of agency for record maintenance and accounting needs.
Assisted consultants in the preparation of patient and client with the labeling of the collected samples.
Assisted in the preparation and setting of the rheumatology ultrasound machine and other rheumatology procedures.
Assisted the chest consultants in performing Spirometry procedures to the patient both in the clinic and in the wards.
Registered and administration of TB drugs and arranged patients’ appointments.
Conducted audits to staff on infection control protocols and procedures and repaired monthly reports for both infection control and Tb.
Wound care, monitoring, and documenting wound progress.
Educated the diabetes patient on drug administration of insulin, storage, and diet. Dec 2012 - Jan 2013 Midhill hospital
Position: General Nurse
Responsibilities:
Assisted with the implementation and revision of the nursing care plan as appropriate for the patient’s care.
Evaluated and regularly re-evaluated the nursing needs for the patient.
Provided nursing treatment and procedures.
Initiated preventive and rehabilitation nursing procedures as appropriate for the patient’s care and safety.
Observed signs and symptoms and report to the physician reactions to treatment are including drugs and changes in the patient’s physical emotional conditions.
Documented significant information on the appropriate patient record, nursing care plan, or other documents.
Taught, supervised, and counseled the patient family regarding the nursing care needs and related home care problems.
Submitted accurate, completed assisting the medical officer in collecting and labeling of the obtained samples.
Performed and guided colleagues on wound management. Aug - Sept 2012 Kiambu Hospital
Position: Research Assistant
Responsibilities:
Prepared interview questions and summarized results.
Performed literature reviews.
Conducted research and summarized findings.
Attend project meetings.
Prepared progress reports.
Checked the work progress of undergraduate students involved in the project.
Monitored the project budget.
Examined and prepared reports to present to the manager. Additional
Information
Awards
Awarded the best employee of the year by the acting CEO and unit manager 2014 and also a departmental employee of the year 2020. Training and Workshop
Sept 2014: Spirometry training at the Bluckenhurst in Limuru
Jun 2014: Rheumatology nurses training held at The Mater Hospital
Jun 2014: Rheumatology nurses training held at The Mater Hospital
May 2019: T.B training on research surveillance on drug resistance at the Casino
Jul 2013: Advanced Cardiac Life Support
Mar 2013: Advance basic life support held at The Mater Hospital.
Jan-Feb 2022: Online training course for Africa and the middle east rheumatology nurses by the University of Birmingham U.K
Seminars and Conferences
Nov 2017: Integrated TB curriculum Training at KEWI Institute at South C.
Jul 2021: WHO TB preventive therapy at Casino Nairobi.
Aug 2021: TB updated and management at 67 Airport Hobbies and Interests
Volunteerism, Camping, Sports (Handball, Badminton), Dancing and Reading. Referees Mary Macharia
Head of Nursing Department, Presbyterian University of East Africa Telephone no: +254-***-***-*** / +254-***-***-***
Duncan Nyandika
Unit in Charge, Mater Consultant Clinics
Telephone no: +254-***-***-***
Quinter Adhiambo
Emergency Nurse, Mater Hospital
Telephone no: +254-***-***-***
Contact this candidate