Customer Service Certified Trainer

Edwin Gabriel Pinzon, Jr.

EDUCATION

Florida International University, Miami, Florida

Bachelor’s Degree in Marketing

Miami Dade College, Hialeah, Florida

Associates degree in Business Administration

PROFESSIONAL EXPERIENCE

Wells Fargo, Miramar, Florida June 2021 – Present

Teller

Develop long-lasting relationships with clients and engage with them to learn about their financial needs.

Experience in having quality conversations with customers adding value of our products & services and introduce customers to bankers accordingly.

Operate cash drawer to assist clientele with monetary transaction needs, including but not limited to, deposits, withdrawals, foreign currency exchange, and purchasing of cashier checks.

Manage ATM operations effectively

Assist Service Manager in managing the teller line day-to-day operations.

Abide by all policies & procedures

Chick-Fil-A, Miramar, Florida January 2019 – June 2021

Drive-thru Director, Cashier, and Certified Trainer

Cash Handling and customer service experience preferred.

Demonstrate the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.

Able to have the ability to bend, twist, and stand to perform normal job functions.

Showing leadership skills and ability to handle more responsibilities.

Displayed enthusiasm and knowledge about the restaurant’s menu and products.

Contact this candidate