Operations Manager Contact Details
Resume:
BIOGRAPHICAL INFORMATION
Title : Mrs
Name : Mponeng Truddie
Surname : Mokoena
Maiden Surname : Tsiu
ID No. : 900**********
Address : The Bridge 61
Karl Kielblock Street
Langenhoven Park
Bloemfontein
9301
Contacts : 072-***-****
Email Address : ***********@*****.***
Nationality : South African
Marital Status : Married
Language Proficiency : English, Sesotho, Afrikaans and isiXhosa
License : Yes (Code 8)
ACADEMIC BACKGROUND
Previously:
Cape Peninsula University of Technology (CPUT), BTech: Business Administration (2020)
Cape Peninsula University of Technology (CPUT), BTech: Project Management (2015)
Cape Peninsula University of Technology (CPUT), ND: Operations Management completed (2013)
Umtata High School, National Senior Certificate completed (2009)
Currently : Senior Assistant Officer (Contract)
Employer : University of Free State
Department : School of Education
Duration : 1 February 2022 – 29 April 2022
Duties : Assisting School of Education staff with all maintenance
problems
Coordinating travel arrangements by booking flights and cars
for staff members
Coordinating my line manager’s calendar by arranging
meetings dependent on his availability
Arranging virtual meetings via Skype and sending invitations to
staff members
Handling keys for staff offices
Providing staff with stationery
Distributing email correspondence with staff in the School of Education
Answering calls, sending emails to staff members
Responding to emails from staff and helping with queries
Taking minutes in meetings and distributing to staff
Previously
: Program Coordinator (Contract)
Employer : Injini EdTech Ventures
Department : Operations
Duration : 6 May 2019– 30 July 2019
Duties : Contact person to assist new Cohort with accommodation, transport, travel arrangements
Ordering stationery and office supplies
Contact person to assist clients and Alumni for queries or
information they might need
Organising events and arranging equipment that will be
needed by calling vendors
Booking venues, audiovisual and Wi-Fi needed for events or
meetings
Ordering food and beverages for company events
Sourcing cutlery for events
Position : Operations Assistant (Intern)
Employer : The Foschini Group (Head Office)
Department : Operations
Duration : April 2017 – April 2018
Duties : Answering incoming calls
Logging Customer problems
Investigating Customer queries and solve them
Supporting Area Managers with operations of individual stores,
Assisting with solving customer complaints
Position : Assistant Area Manager
Employer : Sweep South
Department : Operations
Duration : October 2016 – February 2017
Duties : Acting as an assistant to the Operations Manager,
Onboarding employees into the company system Initiating the new employees
Assisting new employees with job functions and providing
guidance
Following up on queries from employees
Assisting to solve queries and problems employees
experienced
Position : Warehouse Admin
Employer : Imperial Retail Logistics
Department : Transport and Warehouse
Duration : June 2014 – Sept 2016
Duties : Assisting Operations Manager,
Assisting drivers with queries and their deliveries
Printing daily invoices for outgoing stock,
Generating invoices on SAP,
Capturing outgoing invoices and filling invoices
Capturing returned stock and scan into the system
REFERENCES
Name
Position
Contact Details
Prof. Okeke
Head: School of Education
*******@***.**.**
Krista Roberto
Head of Operations, Injini
******@******.**.**
Kevin Mafuwe
Supervisor, Sweep South
Deon Arnolds
Operations Manager, Imperial Retail Logistics
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