CHARLES PAGE WALLER

**** ****** ****** • Pearl City, H75000

Email: adqwn5@r.postjobfree.com

EXECUTIVE PROFILE

Achievement focused IT executive with a proven history of managing and completing complex programs and projects in both infrastructure and software development.

Solid background in leading multifunctional teams and coordinating efforts to ensure success.

Managed multiple individual projects valued in excess of $ 2M.

Strong communicator with excellent interpersonal skills

PROFESSIONAL WORK EXPERIENCE

2020 – Current

Resigned from Bank of Hawaii in March 2020 and have recently decided to “un-retire”

Bank of Hawaii 2019 - 2020

EPMO Senior Project Manager

Project Manager for the Bank of Hawaii Enterprise Project Management Office

Assigned to several key projects in mid-project and drove them to completion.

Projects included an integrated anti-money laundering and fraud solution, a major upgrade of the bank’s infrastructure and a significant upgrade of their core business systems.

Managed “third party” and in-house application development teams. Created and managed statement of work, planning, analysis, design, testing and user implementation of large application development projects.

Hawaii Medical Services Association 2012 – 2019

Business Project Manager

Managed IT projects from initiation through to implementation and production. Managed software and network upgrades, mainframe migration and major workflow upgrade for the Sales and Marketing department.

Projects included application development and implementation system upgrades and process improvement. Managed internal resources and third party (contractor) teams.

Developed a reputation from bringing in projects on time without issues.

Used both SDLC and Agile methodologies.

Hawaii State Judiciary 2011 – 2012

Project Manager

Managed the development and implementation of the Criminal Court’s Judiciary Information Management System

Managed contractors and internal resources to bring this project to a successful completion.

Managed several smaller projects including eCitation, eTraffic and Fiscal Reporting

Hawaiian Telcom 2008 - 2011

Project Manager/IT Solutions Provider

Project Manager for Information Technology team. Managed major network infrastructure upgrades as well as application development supporting new product releases.

Projects included IPVPN (Internet Protocol-Virtual Private Network and VOIP (Voice Over Internet Protocol). Also managed third party software implementations of internal systems software and web based services to customers.

Managed “third party” application development teams while creating statement of work, planning, analysis, design, testing and user acceptance of large application development projects.

RESUME OF: CHARLES PAGE WALLER PAGE 2

MELE Health Information Systems 2007 - 2008

Senior Project Manager

Senior Project Manager for an Electronic Health Record implementation for Hawaii Health Systems Corporation. (VistA Electronic Health Record System)

Implementation target was Kauai Veterans Memorial Hospital, Samuel Mahelona Memorial Hospital and all HHSC clinics on Kauai.

Managed systems analysis and design of customized billing, pharmacy and laboratory interfaces.

Managed project team as they developed, tested and implemented Physician Order Entry to Lab and Pharmacy. Also completed HL7 interfaces to ADT and Billing systems.

Syncadd Systems 2006 - 2007

Senior Project Manager

Managed software development and implementation for multiple projects. Principal client was the US Army in Hawaii and Korea.

Responsible for design specification, and project management of a major upgrade to key components of the web based corporate product line.

Trained and “mentored” other project managers to enhance professionalism and consulting skills

VantageMed Hawaii 2004 - 2005

Operations Manager

Responsible for management and daily operations of Hawaii’s largest provider of medical billing services and practice management systems. Managed Sales, Technical Support, Application Support & Training, Project Management, Product Development etc for over 350 customer sites.

Managed a team of 30 professionals in a multi-million dollar operation.

Increased Hawaii’s bottom line 30% via growing core business and improving customer service.

Developed and implemented a framework to facilitate the migration of current clients from “legacy” (DOS based) system to current Windows based application.

Personally responsible for design specification, and project management of a major upgrade to key components of the web based corporate product line (HIPAA).

Consultant/Project Manager 2000- 2004

Honolulu, Hawaii

Provide consulting and project management services to clients on a contract basis. These engagements include:

oChartLogic’s practice management system compliance with local insurance payers

oStraub Clinic Project Manager for Email, Intranet and Network upgrade.

oe-Commerce Review. Reviewed infrastructure, logistics and staff to develop

e-commerce strategies and implementation plans.

oHIPAA EDI. Project Manager – Responsible for Change Management and Scope Management for a team of five project managers implementing HIPAA EDI solutions for HMSA.

OTHER WORK EXPERIENCE:

University of Phoenix 2002 – Present

Adjunct Professor

Honolulu, Hawaii

Teach graduate and undergraduate courses in subjects that include strategic planning, project management, operations management, risk analysis and management, systems analysis and design,

EDUCATION:

Masters of Science in Information Systems, Hawaii Pacific University, Honolulu HI

Bachelor of Science, Virginia Polytechnic Institute, Blacksburg, VA

PMP Certification Course

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