ZACHARY NICHOLSON
**********.**@*****.***
Objective
Utilize my CDL license and experience to provide safe operation of all vehicles in this category. Successfully provide excellent customer service in a professional and accurate manner, communicating confidently and respectfully, and managing paperwork accurately and efficiently.
Relevant Experience
Martian Marietta September 2021- Present
Heavy Equipment Operator
Perform pre/post trip inspections on a wide variety of hauling equipment and trailer transports
Operate tandem axle equipment used for asphalt paving
Operate live bottom trailer
Operate belly dump trailers
Operate End dump Trailers
Conduct the loading and unloading of equipment trailer
Coordinate with a variety of job formans for locations and job specific needs
Safely drive 8,10,13,18 speed transmissions
Accurately and timely Completion of paperwork for daily activities
Express Employment December 2020-September 2021
City Of Colorado Springs
Load and deliver equipment to conduct public street repairs
Operate skid steer for snow removal
Safely drive tandems, 4x4 pick-ups for crack seal, and snow removal
Operate end dump trailer for street paving removal
Safely drive 13, 18 speed transmission
Navajo Express September 2020-December 2020
Over the Road Truck Driver
Safely transport good across state lines
Perform on-time deliveries for large variety of locations and customers
Operate 10,13,18 speed transmission
Safely operate tractor trailer within city limits as well as highway use
Coordinate with dispatch operator to adjudicate problems and concerns
Advanced Concrete May 2020 - September 2020
Cement Mixer Driver
Safely operate a Class B cement mixer
Deliver loads to meet customers’ needs and timelines
Operate a 10, 13,and 18 speed transmission
Safely maneuver around obstacles
Successfully operate vehicle while observing and applying all hand signals to deliver concrete in customer desired locations
Safely clean and maintain cement truck drum removing waste cement
Maintain flexible schedule to meet business needs
Phil Long Ford August 2019-May 2020
Quick Lane Mechanic
Work closely with service advisors to identify vehicle problems
Conduct required vehicle repairs and verify repair actions taken
Flexible schedule to meet business needs
Listening to and addressing customer complaints
Keep a safe and clean work space
Dirt Road Diesel January 2016-August 2019
Sr.Mechanic
Work closely with customers to identify vehicle problems, discuss repair options and cost
Document customer identification, vehicle issues and vehicle information using Shop
Boss software application
Provided repair labor estimates using Shop Key software application
Perform vehicle repairs using detailed information from other service writers
Conduct road test of vehicle to ensure customer satisfaction and issue resolution
Provide individual vehicle repair updates to my direct management to keep the customer informed
Develop and process Repair Orders and finish with final customer pickup
Maintain a safe and clean work environment, remove debris, sweep and mop floors, and clean vehicle fluid spills
Ensure proper handling, disposal and recycling of waste material generated daily
Responsible for the use of proper safety equipment (eyewear, gloves, footwear, hearing protection)
Willingness to learn new skills to increase business profit
Extremely detailed oriented keeping customer safety in the forefront of each repair
Interact with shop personnel to plan tasking and ensure prompt completion of repairs (tools needed, replacement parts)
Flexible schedule to meet business and customer needs
Listening to and address customer complaints
Perform basic MIG welding on engine exhausts
Routinely involved with heavy lifting of vehicle components
Loaf-N-Jug February 2013–January 2016
Assistant Warehouse Manager
Perform all ordering of product to maintain store inventory
Interface with multiple vendors, verifying order inventory, and unloading stocking of delivered products
Assist in performing corporate audits and resolve discrepancies
Conduct internal store audits to ensure personnel are performing to established store policies and procedures
Responsible for handling large sums of money (preparing money orders, verifying previous day sales revenue)
Execute flexible work hours to meet key business needs
Shift Leader
Responsible for customer interaction and satisfaction
Trainer for newly hired employees
Safety captain responsible for blood born pathogen cleanup and disposal
King Soopers August 2011–February 2013
Service Desk Attendant
Responsible for all aspects of fuel center to include successful operations of multi-pump center, safety, and security
Responsible for the accurate daily cash drawer balance, and customer financial transactions
Ensure customer satisfaction for repeat business
Provided aesthetically pleasing merchandise displays and product placement
Assisted with multiple vendor delivery staging and warehouse placement
Additional duties include cashiering, and gathering customer carts from the parking area
Courtesy Clerk
Responsible for bagging groceries
Provide customer assistance to their vehicles
Responsible for following safety and quality procedures during daily activities
Target November 2009-August 2011
Customer Service Agent
Responsibilities included customer interaction and customer satisfaction
Safety lead tasked for training team members on safe work environment
Additional duties included cashiering, loading merchandise into customer vehicles, cart gathering and perform store security procedures
Lead associate for Customer Service Desk
Maintained a clean and safe work environment
Education
CDL, United States Truck Driving School (2020)
High School Diploma, Wasson High School (2011)