Enrollment Specialist Customer Service

MELANIE GEORGE

*** ***** **. *******, ** ***** · 989-***-****

***************@*****.***

Looking for employment in an office or factory setting. I have previous experience with remote customer service, office, sales, and production.

EXPERIENCE

12/2021 – 03/2022

COVID-19 SWABBER, all medical personnel

COVID-19 swabbing for MDOC prisons. Duties included following procedures to collect samples from inmates, reading test results, and uploading patient requisites.

09/2021 – 11/2021

PRE-ENROLLMENT SPECIALIST, willis Towers watson

Remote customer service representative. Receive calls from Medicare clients, update account information, and transfer to appropriate departments.

01/2017 – 11/2020

WAREHOUSE MATERIALS MANAGEMENT COORDINATOR, aptar midland

Loading and unloading semi-trucks, picking and packing orders to ship, communication with production, management, clients, and shipping companies. Creation of bill of lading, international and national shipping, material movements, receiving duties, and safety procedures

EDUCATION

JANUARY 2021- CURRENT

RADIOGRAPHY AND GENERAL MANAGEMENT, delta college

Current GPA is 3.40. Enrolled in a Dual Degree program with an expected graduation date of 09/2024

JUNE 2006

DIPLOMA, meridian high school

Member of the National Honor Society, Foreign Language Club, and Students Against Drunk Driving. Dual enrolled senior year at Northwood University for a 2-in-1 Hotel/Restaurant/Resort Management certificate.

SKILLS

Customer Service

Detail oriented

Basic Life Saving Certification

Microsoft Word, Excel, PowerPoint, Outlook

Medical Terminology

Communication

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