Senior Logistics Manager

STACI L. RENO

**** ****** ***, ************, ** *0879

504-***-**** **********@*****.***

EXPERIENCED SUPERVISORY LOGISTICIAN, ADVISOR, & PROGRAM MANAGER

SUMMARY A results-oriented leader with over 15 years of experience in operational program management, improving productivity, and strategic planning in kinetic environments. Able to analyze data, evaluate courses of action, and adapt to priorities and operational constraints to complete projects ahead of schedule. Adept abilities in balancing multiple programs, leading teams, managing financial/material resources, and representing organizations. Active Top Secret Clearance (DOD).

PROFESSIONAL SKILLS

Strategic Resource Planning

Conduct long term planning to support globally strategic joint exercises more than a year in advance and rapid response planning for teams to quickly adapt to disaster relief operations.

Develop budget requirements and justification to support current and future operations.

Logistics & Distribution

Manage logistical support in expeditionary environments including transportation, air/sea embarkation, engineering, maintenance, supply inventory distribution, arms/ammunition, food services, health services, and life support.

Experience transporting personnel/equipment through foreign countries, and directing logistics support for thousands of disaggregated personnel annually.

Program & Budget Resource Management

Experience developing, implementing, and monitoring complex programs simultaneously.

Increase effectiveness of organizations through manpower management, quantitative/qualitative analysis, cost-benefit analysis, as well as developing and implementing process improvements.

Lead and motivate teams establishing sequence, milestones, and evaluating performance.

Formulate long range resource planning, justify requirements, and advocate resources resulting in 3.3 million dollars of completed facilities projects.

Written and Oral Communication

Deliver executive level briefs to senior flag officers and develop classified reports.

Develop and implement directives, establish standard operating procedures, and written policy.

Prepare responses to time sensitive inquiries, point papers for executive consideration, and interpret regulations/analysis for senior leadership.

Stakeholder Collaboration

Serve as a liaison working in foreign countries planning joint theater level exercises with foreign stakeholders and establishing multi-national support agreements.

Represent the organization’s views and requirements at working groups, meetings, and conferences.

Maintain effective communication and relations with stakeholders and keep senior leadership apprised of program/project execution.

Training Management

Proficient in leading physical training and providing professional classroom instruction.

Develop annual training plans to proactively maintain qualifications/certifications for personnel.

Deliver classroom instruction on work related safety training to five organizations and personally train unit safety representatives.

Serve as an advisor/trainer to a foreign militaries and diverse teams.

Leadership

Seasoned leader of Marines; tactically and administratively organized, training and leading Marines from small teams in hostile environments to a department of 180 personnel stateside.

Experience utilizing interpersonal skills to conduct personnel evaluations, promotions, awards, and resolve personnel issues.

Assign tasks/projects, provide guidance, and adjust workload based on capabilities.

Experience coordinating and liaising with internal and external customers across a broad spectrum of government employees, military members, consultants, contractors, other government organizations, and industry.

PROFESSIONAL WORK EXPERIENCE

DC Installations & Logistics, Washington, DC 07/10/21 – Present

Action Officer/Logistics Manager/Mortuary Affairs SME Active Duty, 40 Hours/Week

Served as the action officer for DC Installations & Logistics, LPS-1 (Sustainment Branch, Supply Section)

Served as the Mortuary Affairs Subject Matter Expert for Headquarters Marine Corps responsible for three decision papers, two information papers, two AMHS messages, and the Marine Corps representative on the rewrite of the joint services mortuary affairs doctrine.

Oversaw the Mortuary Affairs Military Occupational Specialty Modernization Service Level Initiative

Responsible for the preparation of 10 decision papers and two information papers

Responsible for the accountability and development of more than five individual mobilization augmentation (IMA) Marines assigned to LPS-1

Received, coordinated, and responded to Department of the Navy Tasks, Records, and Consolidated Knowledge Enterprise Repository (DoNTRACKER) assigned to LPS-1.

Responsible for compiling and submitting weekly Deputy Commandant Executive Summary for LPS-1.

Involved in the transition from Standard Accounting, Budgeting, and Reporting System (SABRS) to Defense Agencies Initiative (DAI)

Marine Reserves Marine Wing Support Squadron 472, Fort Dix, NJ 03/16/21 – Present

Squadron Executive Officer - Major Reserve Duty, 20 Hours/Week

Served as the Chief of Staff for the Squadron in guiding and directing the staff in planning, supporting, management of personnel and equipment, administration, and warfighting in support of the commander’s intent and priorities.

Oversaw efforts in achieving medical, dental, and training readiness goals.

Responsible for directing, coordinating, and supervising the training of Squadron staff.

Managed four inspectable programs and received four exemplary grades during an Inspector General Inspection

Led numerous working groups to improve programs within the organization including a maintenance management, safety councils, and facilities maintenance master plan development.

Improved the Squadron Exercise Standard Operating Procedures which assisted six departments in fulfilling their requirements to conduct department level field exercise training evolutions.

Acted as the Executive Officer for MWSS-472 during Integrated Exercise 4-21, a combined exercise involving more than 5,000 personnel responsible for the planning an execution of a Squadron level Mess Night, Change of Command Ceremony, the Status of Command Brief, and five separate command investigations.

Initiated, drafted, edited, and supervised 50 award submissions, 75 performance evaluations, 15 investigations, 20 flash reports, 12 frost calls, and improved the administrative status report for the squadron by 15%.

Managed selected Marine Corps reserves billet assignments, recruiting, interviews, and selections to reduce turnover within the Squadron. Maintained a 92% or greater Officer staffing level.

Oversaw 3.3 million-dollar renovations occurring on existing structures as well as planning future infrastructure military construction projects totaling 118.7 million dollars.

Led organizational structure reviews determining personnel and equipment changes.

Managed a Physical Security Program improving security measures, instituting organization protection procedures, providing security training, and evaluating the security posture of the organization.

Stood up and managed the Victim Witness Assistance Program designed to ensure victims and witnesses of any crimes are treated with fairness and dignity and were afforded rights throughout the criminal justice process.

Oversaw organization compliance for sexual assault prevention/response program, equal opportunity program, voting program, hazing prevention, safety training, environmental compliance training, operational security, and anti-terrorism force protection.

Sherpa 6, Fort Belvoir, VA 03/17/20 – Present

Logistics/Operations Manager/Task Lead 60 Hours/Week

Served as the senior Logistics Management Specialist responsible for planning, developing, and implementing a Logistics/Equipment Management Program across the Network Team and in accordance with the IVAS program.

Coordinated logistics policy, oversaw logistics management operations, and identified specific requirements for funding, manpower, materials, facilities, and services needed to support the Network Team.

Prepared, coordinated, and annotated cyclic and sensitive items inventories, shipments, and accountability across the IVAS program.

Posted transactions to organizational and installation property books to include GSCC and DPAS and supporting transaction files.

Planned, established, and coordinated objectives; and provided input on technical approaches and current/long-range plans for accomplishment of assigned functions.

Responsible for the creation of a level of repair analysis for Network Team systems used to determine an optimal provision of repair and maintenance on appropriate Logistics and Supply Management functions.

Provided program technical expertise to senior/executive leadership including plans, analysis, and recommended courses of action.

Managed over $10M in logistical equipment to support a wide range of projects.

Acted as the network integration task lead for a combined team of government employees, military personnel, and contractors on a myriad of projects in support of PM IVAS

Optimized flow of procurement; decreased time by more than 30% through implementing a new logistics management system.

Marine Reserves Marine Wing Support Squadron 472, Fort Dix, New Jersey 01/01/20 – 03/16/21

Support Company Commander - Major Reserve Duty, 20 Hours/Week

Served as the Support Company Commander, MWSS 472, responsible for the planning, coordination, execution, and supervision of all functions within the Company, as well as, the well-being and accountability of all Support Company Marines assigned to the Squadron.

Managed and advised the Squadron Commanding Officer on the maintenance, training, medical, and overall mission readiness status as they pertain to Support Company.

Advised the Commanding Officer on operational maintenance support, annual budget, and T/O&E requirements as they pertained to Support Company.

Served on committee evaluating, screening, and approving 54 personnel awards.

Oversaw logistics support for over 160 Marine personnel during multiple training evolutions ensuring there were transported, equipped, fed, housed, and trained in a safe environment.

Developed multiple comprehensive annual training plans for the training of 160 support personnel across more than ten different military occupational specialties

Suburban Propane, Rockville, MD 03/07/16 – 03/01/21

Customer Service Center/Branch Manager, DC Metro Market 65 Hours/Week

Served as the Customer Service Center Manager in the DC Metro Market responsible for the planning and execution of day-to-day operations for (5) Customer Service Centers within the DC Metro Market, as well as, their product distribution, storage, sales, and service activities for a customer base in excess of 10,500 customers across three states and in a 24/7 environment.

Managed the Customer Service Center Staff of 40 personnel which included the interviewing, hiring, coaching, training, and performance management of drivers, customer service representatives, managers, and technicians with the ability to address underperformance before it impacted the business.

Coached, motivated, developed and energized a cross functional CSC team of 40 technical and non-technical employees across five different locations to achieve maximum potential and optimal results. Responsible for monitoring employee performance, implementing individual development plans and activities, initiating and coordinating training and incentive plans, and evaluating employees against clear performance standards and Company policies.

Managed the CSC P&L to meet or exceed 6.1-million-dollar budget for FY and achieve sustainable, profitable growth.

Managed all aspects of the CSC’s profit and expense activity to include the CSC’s inventory, fixed assets, receivables, sales, fleet, customer acquisition, and retention to continuously improve ROAE.

Created and implemented strategies to increase customer base and achieve profitable gallon growth.

Instrumental in managing the development, implementation, and training of the Raven Wireless Tablet, a large technology upgrade that optimized routing, scheduling, dispatching, a multi-level communication through Suburban Propane.

Monitored and assured complete government regulatory and Suburban’s business practices compliance, including safety, health and environmental, human resources, financial and ethical considerations, Maintained goal of zero preventable accidents.

Acted as the on-call manager 24/7/365 for a customer base in excess of 10,500 customers across three states, responsible for servicing and managing after-hours emergency issues as needed.

Delivered revenue growth of $6.1M for the largest market across the footprint of the company.

Awarded number 1# ranking for driving controllable profit out of 1100 site locations that spanned across 49 states.

Demonstrated leadership to maximize team performance and developed 40 technical and non-technical employees.

Accelerated 5 customer care centers and distribution capabilities for over 10,500 customers.

Directly accountable for managing an $8M budget; outperformed budgeted goal expectations by 20%.

Marine Reserves Detachment 1, Maintenance Company, CLB-451, Omaha, NE 03/15/15 – 01/01/20

Detachment Commander – Captain/Major Reserve Duty, 25 Hours/Week

Served as the Detachment Commander responsible for the training, mentoring, and supervision of 130 Communications Electronics Maintenance Marines, as well as, the logistics planning, training development, records management, asset accountability, and timely reporting of maintenance, medical, training, and mission readiness of all personal and assets within the detachment.

Planned and supervised all training evolutions for 130 communications electronics maintenance Marines including annual marksmanship training, annual swim qualifications, annual physical fitness tests, annual field exercises, and pre-deployment training.

Oversaw organization compliance for sexual assault prevention/response program, equal opportunity program, voting program, hazing prevention, safety training, environmental compliance training, operational security, and anti-terrorism force protection.

Responsible for the planning and execution of an annual training plan and the training of individual Marines within the detachment in accordance with their respective job requirements and in accordance with the mission of the company and the battalion.

Conducted evaluations and ensure accuracy of accounting, reporting, and internal control systems for readiness of personal and assets within the detachment.

Led operational planning teams to coordinate support for three organization level field exercise (1,000 personnel) and one international/multi-nation exercise (5,000 personnel).

Deployed to Agadir, Morocco and served as the Logistics Officer for a multi-national exercise involving 5,000 personnel across 15 different nations and was responsible for sustained life support for the duration of the exercise. This included transportation of personnel and equipment, a feed and water plan, housing, training coordination, and acquisition of bill of materials equipment as required.

Received a Navy Achievement Medal

Colonial Electric Supply, King of Prussia, PA 01/06/14 – 03/01/16

Order Fulfillment Manager 65 Hours/Week

Responsible for the resolution of all order fulfillment customer issues; 50-60 issues per week on average with greater than 98% of all issues resolved.

Responsible for assessing appropriate material handling equipment needs and staffing levels to load, unload, move, store, and handle warehouse material.

Responsible for order management of all new customer orders and ensuring a closed loop process of processing all enrollments and shipping out products.

Worked closely with the marketing, inventory control, and product line management teams in evaluating demand forecasts and management of master distribution plans for greater than 21,000 SKUs to ensure maximum efficiency of stock ordering and planning.

Served as an Executive member of the quality improvement team; responsible for recommending areas for focus and improvement to Colonial’s Leadership and Planning Team.

Lead manager responsible for design, implementation, and training on 3-million-dollar conveyor belt system, creation of compatible software, and redesign and overhaul of pick/pack operation; an IT project that spanned two years in duration.

Conducted customer service audits based on 50-60 reported problems weekly; noted 98% of all issues resolved following company procedures.

Directed a team of 100 associates to yield order accuracy results at 98.2% on an average.

Maximized a 400,000 square footage warehouse space for more effortless movement of 21,000 SKUs for over 4500 electrical supply products.

Delivered health, safety, and training initiatives and decreased warehouse accidents by 50%.

Lutron, Coopersburg, PA 11/20/12– 01/06/14

Senior Operations Specialist 40 Hours/Week

Analyzed and evaluated internal and external processes to determine how they may be done more cheaply, efficiently, and effectively. Reviewed operations and supply chain practices in accordance with new or changing policies, standards, and regulations and advised managers on how to make their departments more profitable through reduced costs and increased revenues.

Sought and evaluated areas of the company that needed improvement and methods to match specific organization needs as defined by senior management, customer satisfaction, profitability, and company metrics.

Developed, presented, facilitated, lead, and implemented process improvement initiatives using team building, problem solving, data analysis, project management, and platform skills.

Developed reports that tracked overall continuous improvement activities including accomplishments, improved metrics, projected activities, and anticipated needs of the company as well as define performance metrics for measurement, comparison, and evaluation of product cost and quality factors.

Created and implemented standard operating procedures, policies, and tools that governed internal and external operations.

Responsible for scoping, estimating, and overseeing a large IT project across functional teams that resulted in the creation, management, and maintenance of a web-based portal to store and reference company policies, internal technical manuals, standard operating procedures, and department specific references to streamline communication throughout the entire company.

Spearheaded quality improvement projects and saw a 35% in performance metrics across functional teams.

Recommended cost savings initiatives of $1 million to increase operational efficiencies.

Marine Reserves Marine Air Control Squadron 24, Virginia Beach, VA 03/14/12 – 03/15/15

Logistics Officer/Motor Transport/Utilities Officer – First Lieutenant/Captain Reserve Duty, 25 Hours/Week

Responsible for the logistics planning, operations management, procedure development, staff training, leadership, cross-section communication, performance evaluation, and records management to ensure the safe and timely supply, quartering, movement, and transport of people and materials.

Served as Active-Duty Logistics Officer from 03/12-03/2013. Activated as Site Commander (acting) from 06/2013-08/2013 to fill a critical gap during multiple command and staffing turnovers.

Lead, supervised, trained, and mentored 230 Marines and coordinated Logistics activities and support efforts among multiple sections and units.

Created and implemented logistics standard operating procedures, policies, and tools, developing and directing unit training plans. Managed operations to facilitate the timely and secure movement of personnel and material via air, land, water, and rail. Selected transportation routes to maximize efficiency by combining shipments/movements and consolidating distribution.

Conducted evaluations and ensured accuracy of accounting, reporting, and internal control systems.

Responsible Officer accounting for all armory and motor transport equipment worth over 1.3 million dollars.

Supported the planning and execution of a major exercise and coordinated all transportation of things to include 62 short tons of cargo by ground and three C-130 flights for the AN/TPS 59 radar. Coordinated the transportation of 100 people across multiple flights. Responsible for the life support, transportation, and maintenance requirements to meet the operational needs of the squadron for the duration of the exercise and the coordination of a post exercise maintenance standdown that ensured 96% supply and maintenance readiness post exercise.

Managed an Arms Ammunition & Explosives Program balancing stock levels of an account containing 1,034,560 rounds of ammunition, authorizing expenditures, and properly transporting ammunition. During FY 12 and FY 13, oversaw the creation of unit SOPs for the selection of representatives and medical screening, and brought the command in compliance with Marine Corps Orders.

Managed an armory with 1627 weapon systems and an ammunition storage facility supplying ordnance for 46 training events.

Responsible for three equipment custody accounts consisting of vehicles, weapons, and tools totaling 4.7 million dollars.

Received a Navy Commendation Medal.

Marine Corps Intelligence Schools, Virginia Beach, VA 09/01/06 – 10/01/09

Intelligence Analyst/Assistance Special Security Officer - Corporal Active Duty, 45 Hours/Week

Produced all source intelligence products that directly influenced executive decision-making.

Collected, recorded, processed, interpreted, and synthesized information from diverse sources into clear and insightful briefs and reports, facilitating tasks across the entire intelligence cycle.

Studied aerial photographs and translated written material into interpreted conversations.

Processed massive amounts of raw data into high-quality intelligence products

Coordinated intelligence operations with a foreign military.

Assisted the special security officer in the development, maintenance, and updates of SCI policies and procedures.

Responsible for the conduct of travel briefings, security indoctrinations, debriefing, and issuing of courier cards for more than 2,000 personnel across three years.

Responsible for the conduct of regular and random SCIF and self-inspections.

Experience with SCIF management, government security operations, compartmented security programs, access control systems, and intrusion detection systems.

EDUCATION

Master of Business Administration, The University of Florida, 04/22

-GPA 3.90

MPS in Supply Chain Management, Pennsylvania State University, 08/17

-GPA 3.97

Graduate Certificate Supply Chain Management, Pennsylvania State University, 08/16

-GPA 4.0

BS in Management, University of Phoenix, 01/13

-GPA 3.98

-Summa Cum Laude

CERTIFICATIONS / ACHIEVEMENTS

Navy and Marine Achievement Medal, 2019 – Professional Achievement while at CLB-451

Navy and Marine Corps Commendation Medal, 2015 – Meritorious service while at MACS-24

Navy and Marine Corps Achievement Medal, 2009 – Professional Achievement while at MCIS

Adobe Pro License

TRAINING

Mortuary Affairs Officer Course Fort Lee, VA, (03/22– 04/22) 2 weeks

Military Justice Senior Officer Course Newport, RI, (12/20– 12/20) 1 week

Expeditionary Warfare School (8661,8662,8663) Quantico, VA, (08/17– 05/18) 10 months

Logistics Officer Course Camp Johnson, NC, (12/11 – 03/12) 3 months

Basic Officer Skills/Leadership School Quantico, VA, (11/10 – 05/11) 6 months

Officer Candidates School Quantico, VA, (10/09 – 12/09) 12 weeks

MAGTF Intelligence Specialist Course Virginia Beach, VA, (09/07– 12/07) 12 weeks

Distribution Management Specialist Course (TMO) Fort Eustis, VA, (05/04-07/04) 8 weeks

Marine Combat Training Camp Geiger, NC, (04/04 – 05/04) 3 weeks

Recruit Training Parris Island, SC, (01/04 – 04/04) 3 months

Contact this candidate