Kendra Williams

**** ********* *** *** ***, Shreveport, Louisiana, 71105, US • 318-***-**** • adqwfn@r.postjobfree.com Genuine people-person who can mediate a variety of conflicts. Knowledge of [Software] and [Software] to a high level. Customer service and [Type] POS software training. Well-organized and dependable, with an unwavering commitment to team success, business operations, and customer satisfaction. When it comes to answering customers' questions and recording order information, professionalism is essential. Dedicated to leading and promoting high-quality customer service and engagement initiatives. Customer relations computer literacy

communication

customer service

leadership

writing

time management

High School - 2014

Southwood High School - Shreveport, LA

Customer Service Cashier - September, 2021 to April, 2022 Walgreens - Shreveport, LA

Answered questions about store policies and concerns to support positive customer experiences. Maintained customer satisfaction by promptly and professionally handling [Type] product returns. Restocked, arranged, and organized merchandise in the front lanes to increase product sales. Bakery Sales Associate - September, 2018 to September, 2021 Sam's Club - Shreveport, LA

Kept my knowledge of store sales, payment policies, and security standards up to date. Recommended brand products to customers, highlighted benefits, and redirected objections to secure more than $[Amount] in sales. Pushed my team to achieve and exceed sales goals.

Stocked merchandise, clearly labeling items, arranging them by size or color, and putting together attractive displays each [Timeframe]. Swept, took out trash, and observed and adhered to company sanitation and food safety standards while maintaining the retail counter, restocking items, and keeping the establishment tidy.

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