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Traffic Manager Customer Service

Location:
Richmond Hill, ON, Canada
Posted:
April 27, 2022

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Resume:

Nima Partow

***-** ****** *****.

North York, Ontario. M2K 0B4

416-***-**** (C)

E-mail: adqwfm@r.postjobfree.com

Career Objective

To utilise my superior management, negotiation and problem skills in purchasing or logistics.

Skills

Superior negotiation skills in purchasing and logistics.

Outstanding leadership, management and customer service skills.

Ability to multi task and provide excellent organizational, problem solving, critical and creative thinking skills to complete complex assignments.

Excellent verbal, interpersonal and written skills.

Knowledge with customer system lime retail link

Able to work independently or as a team player.

Advanced knowledge of software and microcomputer operating system (Windows, MS Word, SAP, AS400, Access, Excel, Outlook Express, Facts and PowerPoint).

Professional Experience

CDW CANADA INC Dec 2008-Present

Senior Buyer

Execute the procurement process to obtain goods and services from suppliers, negotiate contract terms, conditions and pricing and ensure consistency of all documentation

Assist with sourcing new commodity/raw material and packaging suppliers

Process requisitions and issue purchase orders

Participate in developing processes to monitor supplier performance to ensure that all elements of goods or services are in accordance with scope of work and specification, identify issues and potential problems, and mitigate the potential risk to the corporation.

Analyze market opportunities

Purchase parts and products from distributors and manufacturers to fill customer order .

Work with partners as well as sales to make necessary changes to purchase order.

Participate in conference calls with vendor partners and internal customer

Purchase parts and products from distributors and manufacturers to fill customer orders.

Have an in depth understanding of supply chain processes.

Review and analyze purchase orders for all product lines

Qualify or reject detailed directions all purchase orders.

Establish and maintain vendor partner relationships.

Work with partners as well as the sales department to make necessary changes to purchase orders to fulfill those for our customers in a timely manner.

Explain important internal processes to our vendor partners and Account Managers

Continually update the status of aging purchase orders, follow up with partners for information on scheduled shipments.

Negotiate pricing for CDW to achieve the best pricing discount.

Participate in conference calls with our vendor partners and our internal customers.

Responsible for flow of information from our partners to CDW.

Provide guidance to fellow coworkers and promote best business practices.

Maintain internal customer relationships with different departments by maintaining professionalism and courtesy when working with others

Consistently the top buyer negotiating 10% discount on all orders resulting in a saving of 20,000-30,000 per month.

Top buyer for the last six months.

Excellent supply chain management knowledge resulting in efficiencies and trouble shooting.

Have an in depth understanding of product lines and purchasing process

MARK IV IDS CORP 2005-Dec 2007

Logistics/Traffic Manager

Managed inventory and warehousing.

Negotiated freight rates with potential providers to suit their needs and to maximums service levels at the most competitive rates.

Knowledge on international shipping and customs requirements to areas such as North America and Europe.

Responsible for long term product forecasting and marketing report (MRP).

HUMMINGBIRD LTD 2000-December 2004

Logistics Coordinator

Responsible for overseeing daily operation in the warehouse and receiving area.

Maintained superior customer relations while acting as a liaison between all service providers.

Responsible for customer order fulfillment, order entry, invoicing and shipping.

Provided long term forecasting of products and marketing report product (MRP).

Education

Production and inventory Management Certificate (CPIM) Present

Seneca College of Applied Arts and Technology & (APICS) Present

AMPS Update-Trade Administration &Border Services Certificate 2003

UPS Supply Chain Solutions

Ryerson Polytechnic university 2002

Bachelor of Business administration

International Business Management Diploma 1997 Seneca College of Applied Arts and Technology



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