Customer service Representative
Resume:
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Melissa Hale
EPS R Uc aeB let De CMBs teeter le 0 WA AME Cy MTEC YEU)
PICONET ont
WORK EXPERIENCE
Cabell Huntington Hospital — surgical assistant
**/**** to 10/2021, 1600 Hal Greer Blvd
Ability to work well under stressful and emergency situations.
Able to act quickly and accurately.
Work well with other people.
Exhibit manual dexterity.
Physical stamina.
Good communication skills.
Empathy.
Take blood
Assist in procedures
Direct Tv — rentention specialist
12/2018 to 04/2021, Huntington, WV
1. Communicating with customers and sales representatives.
2. Analyzing customer behavior.
3. Gathering information about customer complaints.
4. Developing aggressive retention strategies based on customer feedback.
s. Negotiating with customers to renew contracts and retain business.
6. Meeting with the sales team to propose customer retention solutions.
7. Writing and presenting customer behavior reports.
8. Building positive relationships with customers and business associates.
EDUCATION
Everest Institute — Medical Assistant
10/2009 to 04/2011
Ability to work well under stressful and emergency situations.
Able to act quickly and accurately.
Work well with other people.
Exhibit manual dexterity.
Physical stamina.
Good communication skills.
Empathy.
Contact this candidate