Post Job Free

Resume

Sign in

Customer service Representative

Location:
Washington, DC
Posted:
April 27, 2022

Contact this candidate

Resume:

*:** oo) LTE =)

Close Preview

Melissa Hale

EPS R Uc aeB let De CMBs teeter le 0 WA AME Cy MTEC YEU)

PICONET ont

WORK EXPERIENCE

Cabell Huntington Hospital — surgical assistant

**/**** to 10/2021, 1600 Hal Greer Blvd

Ability to work well under stressful and emergency situations.

Able to act quickly and accurately.

Work well with other people.

Exhibit manual dexterity.

Physical stamina.

Good communication skills.

Empathy.

Take blood

Assist in procedures

Direct Tv — rentention specialist

12/2018 to 04/2021, Huntington, WV

1. Communicating with customers and sales representatives.

2. Analyzing customer behavior.

3. Gathering information about customer complaints.

4. Developing aggressive retention strategies based on customer feedback.

s. Negotiating with customers to renew contracts and retain business.

6. Meeting with the sales team to propose customer retention solutions.

7. Writing and presenting customer behavior reports.

8. Building positive relationships with customers and business associates.

EDUCATION

Everest Institute — Medical Assistant

10/2009 to 04/2011

Ability to work well under stressful and emergency situations.

Able to act quickly and accurately.

Work well with other people.

Exhibit manual dexterity.

Physical stamina.

Good communication skills.

Empathy.



Contact this candidate