Praveena

adqwfb@r.postjobfree.com

469-***-****

Summary:

8+ Years of hands-on experience in Software Development and 6 years of hands-on experience on Salesforce Developer & Administration with domain experience including analysis, requirement gathering, design, developer, enhancements, testing, deployment and main standalone object-oriented enterprise applications.

Certified in Salesforce as “Salesforce Admin 201”Worked on Batch Apex, Apex Scheduler and Test Classes.

Experienced using Salesforce Lightning UI. Created Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of page.

Good Experience on Salesforce Lightning experience in third party integration with ERP (Marketing Cloud, Service Cloud).

Hands on experience in writing queries using SOQL and SOSL in Apex Classes and Triggers.

Experience in integrating external web systems with salesforce using REST and SOAP web services.

Creating Custom Apps, Custom fields, Profiles, Applying Sharing Rules, Handling Page Layouts, Search Layouts, and Related List and defining Field Dependencies, custom buttons, Validation Rules, workflows, approval processes.

Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.

Worked on Lightning Process builder flows, Connect API, Chatter and quick Action.

Experienced in scripting languages like HTML, XML, CSS, JSP, WSDL, SOAP, AJAX, APEX Web Services API development skills and Java Script, Web Services-Axis.

Experience working in DevOps, Continuous Integration and Continuous Deployment (CI/CD) environments.

Experience in Test date driven (TDD) & Behavior-driven development (BDD) framework using Cucumber.

Created Custom Objects and outlined lookup and master-detail relationships and Junction objects to implement many-to-many relationships on objects and Roll-up Summary fields to aggregate data from child records on the parent. Modified data object relationships with the help of Schema Builder.

Strong Knowledge in AppExchange Applications for integrating with third party application.

Experience in Apex coding for the implementation of complex business logic within Governor Limits.

Excelled in working with various Salesforce.com Standard Objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Forecasts, Reports and Dashboards.

Developed SFDC Configurations/Customizations - User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Record Types etc.

Working knowledge in generating Reports, Dashboards, customized reports and analyzing the data in Salesforce.

Good Knowledge on data migration from standard Excel and the legacy systems like Data Import Wizard and Data loader and used Data loader for Data management like Import, Export & Delete in salesforce.com.

Excellent understanding of Salesforce.com in terms of Organization hierarchy, Roles, Profiles, Users, object level security, field level security, record level security and sharing rules. Efficient in setting up restricted login hours and IP ranges on profiles and resetting the user passwords.

Created and updated users, reports, and dashboards to track pipeline/stages for management visibility, while integrating Apex (applications) to Salesforce accounts such as Outlook.

Integration Methodologies, different API, Trigger framework, Recursive Triggers, VF Remoting, Asynchronous Framework & options.

Experience working with Eclipse IDE and Force.com Plug-in environment.

Deployed Customization from Sandbox to another Environment by Eclipse IDE and Change Set.

Experience working with Salesforce.com sandbox and production environments. Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, enhancements, testing, deployment and maintenance of standalone, multi-tier, web-based, and portals-based object-oriented enterprise applications.

Experience working with SalesForce.com Sandbox and Production environments.

Technical Skills

Lightning Experience Development

Salesforce Lightning Design System and Lightning Components, Aura Framework, JavaScript Controllers, Server-side Controllers.

Salesforce.com Development

Apex Language, Apex Trigger, Apex Class & Apex REST and SOAP Web Services, SOQL, SOSL, Visual Force (Page, Component & Controllers), HTML.

Live Agent Chat Integration on multiple websites, Knowledge management configuration.

Programming languages

C, C++, Java, SQL, Apex.

Web Technologies

HTML, JavaScript, SOAP, WSDL

Operating Systems

Microsoft Windows platforms, Linux

IDE

Eclipse, Force.com Eclipse IDE plug-in, Force.com IDE

Project Life-Cycle Management Tools

JIRA

Other Tools

Workbench, Force.com Explorer, MS Office Suite

Education

Associate degree in Business Management

ICFAI University, India

Bachelor of Science(Mathematics)

SV University, India

Environment: Salesforce Classic and Lightning, Tableau Desktop.

Certifications: Salesforce Administration Certification (ADM 201)

PROFESSIONAL EXPERIENCE:

Client: Pentagon federal (PenFed) (Mc lean, VA) Feb 2019 to till now

Role: Salesforce Developer/Administrator

Description:It will arrange an evaluation of assets and provide capital based on a loan to value (LTV) ratio of typically 50-70% of its current market value. Upon execution, it takes possession of the asset (or in some cases just the title and we store the asset, or become a lienholder) and wire the capital.

Any assets, it takes possession of are stored in secure locations with the utmost care and privacy. Upon repayment of the principal loan and any outstanding monthly fees, it returns the asset or can maintain storage until clients decide to draw capital again.

Contribution:

Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.

Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.

Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.

Built Lightning Component Tab for Salesforce 1 Navigation and Custom Applications in Lightning Experience.

Worked on Integrating SAP and Salesforce systems using SOAP and REST API's.

Updated the APEX Controller and Helper functions regularly making the Component Context Aware as per business requirement.

Used SOQL and SOSL statements within Governor Limits for data manipulation needs of the application using platform database objects.

Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.

Developing BDD test scripts in cucumber using selenium Web Driver (Using page object model) and integration tests.

Used field level security along with page layouts in Lightning to manage access to certain fields.

Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.

Familiar with Cucumber and BDD test automation frameworks.

Used refined global search in Lightning by developing Apex classes and Controllers.

Involved in daily standup meetings, Scrum. This resulted to bring good solution to the business requirement.

Environment: Salesforce.com Platform, Force.com, Force.com Eclipse IDE, Lightning Experience, Lightning Components, Apex classes and Controllers, HTML, CSS, Data Loader, WSDL, SOQL, SOSL, Scrum, Custom objects, Custom fields, Web Services, SOAP, REST, Agile/Scrum.

Client: GM-OnStar (Atlanta, USA) May 2017 to Jan 2019

Role: Salesforce Developer/Administrator

Description:

General Motors (GM) through its Global Connected Consumer division (GCC) is aggressively entering connected car space, with an embedded 4GLTE connection to be installed in the majority of new vehicles produced after June 2014. OnStar Corporation is a subsidiary of General Motors that provides subscription-based communications, in-vehicle security, hands free calling, turn-by-turn navigation, and remote diagnostics systems throughout the United States, Canada and China

GM is making a GLOBAL COMMITMENT to a new generation of connected vehicles:

Embedded 4G LTE mobile broadband across all GM vehicles/brands/regions

Largest deployment of 4G LTE services in the automotive industry to date

Initial availability in 2014 (2015 MY) in the U.S. and Canada

Contribution:

Performed the role of Salesforce Developer and Administrator in the organization.

Created many Lightning Components and server-side controllers to meet the business requirements. Experienced in migrating the standard and custom objects in standard experience to lightning experience.

Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features. Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.

Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.

Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.

Minimized code in JavaScript Controllers by adding reusable functions in Helper Component. Updated the APEX Controller and Helper functions regularly making the Component Context Aware as per business requirement.

Used refined global search in Lightning by developing Apex classes and Controllers. Experienced using Force.com IDE for creating, modifying, testing, and deploying Force.com Applications.

Maintenance of installed Managed Packages in Lightning using Apex. Experienced in using Data Migration tool called Data Loader. Used field level security along with page layouts in Lightning to manage access to certain fields.

Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.

Experience in APEX Programming by creating Custom Triggers and perform Asynchronous calls to implement the business logic as per the requirements.

Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better. Leveraged APEX Controller to make a call for external requests to retrieve data from various API’s and displayed them on to the component.

Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile. Retrieved some data and its functionality from Third-Party API’s and displayed within the lightning component.

Created many app pages, home pages integrating the custom components for salesforce lightning and salesforce1 mobile app. Developed Salesforce.com custom application using Apex, Visual force and AppExchange.

Environment: Salesforce.com Platform, Force.com, Force.com Eclipse IDE, Lightning Components, Apex classes and Controllers, HTML, CSS, Data Loader, WSDL, SOQL, SOSL, Scrum, Custom objects & fields, Web Services, SOAP, REST, Eclipse IDE with Force.com plug-in.

Client: SUNTRUST (Bangalore, India) Jan 2011-Jan 2013

Role: Salesforce Admin Consultant

Description:

PWM is a CRM application used by Suntrust to manage the accounts of their high net worth customers. Private wealth management division of Suntrust bank uses this application to create a relationship with the clients, keep track of their wealth and to provide valuable services to the clients.

Contribution:

Configuration and Deployments

Implement Validation Rules, Workflows and Process Builders

Setup Security and Sharing Rules

Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.

Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.

Involved in field & page layout customization for the standard objects like Account, Contact, and Leads.

Involved in creating and customizing Email template and configuring them to the email alert within the workflow rule for a standard/custom object.

Developed various Custom objects, Tabs, Entity-Relationship data model, validation rules, Components.

Integrated the Web Services for extracting the data from external systems.

Provided ongoing Salesforce.com maintenance and administration services including periodic cleansing, custom objects, and workflows.

Implemented Security access to the user profiles by creating Object level security, field level security and record level security.

Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.

Data Migration using Data Loader and Import Wizard.

Configured Security

Client: NSWE (Bangalore, India) Jan 2009 to Dec 2011

Role: Salesforce Admin Consultant

Description:

NSWEC allows the user to enroll the persons through ESS Portal. Once the users are enrolled all the details are verified and created a new person in the Enroll System.

All the validation and verification failures are going to communicate to the users on time. NSWEC also sends the election reminders to the users based on the preferred communication channel.

Contribution:

Interacted with various business user groups for gathering the requirements for salesforce.com CRM implementation

Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization

Worked on Pardot, DocuSign and Apttus CPQ.

Hands on Experience working across various SFDC implementations that are covering Sales cloud, Service Cloud and Apttus CPQ.

Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse

Worked with salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards

Worked with Apex Classes, Apex Triggers and Visual force pages

Develop and Implement portal solution using salesforce Components

Maintained user roles, security, profiles, and workflow rules wherever necessary

Created Sharing rules, Assignment Rules and Escalation Rules for Cases

Developed various Custom Objects, Tabs, Components and Visual Force

Integration with Cast IRON.

Develop and Deploy SFDC Integrations with SAP and other applications using .Net environment and Force API

Data Migration from Legacy Front Range to Salesforce

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