Management and coordinating

WASIUAUDUABDULRAHEEM

Location Lagos

Tel 080********&081********

EmailAddress ******************@*****.***&*********@*****.*** PROFESSIONALPROFILE

Self-motivatedGraduateandStrategicThinker.Eagertocontributetoteam successviacommitment,attentiontodetailsandexcelentorganizationalskils. Motivatedtolearn,growandexcelinvastbusinessarena.

STRENGTHANDABILITIES

*EffectiveCommunicationandGoal-driven

*RealisticThinkerandOptimistic

*ExcelentInterpersonalandPeopleManagementSkils

EXPERIENCES

CallCenterAgent November,2021–Present

ResourceIntermediariesLimited/GuarantyTrustHoldingCompany Lekki,Lagos

*Resolvingcustomer'scomplaintonthecalsotheydon'thavetocalback

*Givingcustomersremarkableexperiencesthattheykeepcomingformore

*Excelenttimemanagementandresourcefulness

*Iratecustomersalwaysendthecalhappyandsmiling

POSAttendant(AgencyBanking) April,2021-November,2021 CosmosMoneyCenter Lagos

*Providingexcelentbankingservicesandcustomersupport. AdminandProcurementOfficer/B2BMarketer September,2020–April,2021 MasaraaGlobalSupplyLTD Zaria,Kaduna

*Hadwoncontractsofover300metrictonnesofcerealgrains.

*Tookpartinadministrativeandhumanresourcesmanagementfunctions. CustomerReceptionistandSupport July,2019–September,2020 9MobileExperienceCentre Ikota,Lekki,Lagos

*Resolvedqueueproblemsandprovidedexceptionaladministrativesupport

*Workedwithcustomerstounderstandneedsandprovidesupport. EDUCATION

ProficiencyCertificate ManagementPrinciples January,2019–July,2019 NigerianInstituteofManagement(Chartered) Ilorin,Kwara

*MajoredinGeneralManagementandAdministrativeFunctions B.Sc.Degree Biochemistry September,2013–September,2017 UsmanuDanfodiyoUniversity SokotoNorth,Sokoto

*Selectedleaderoffinalyearresearchprojectteam

*Tookactiverolesingroupassignmentsandseminarspresentations CertificateofEfficiency ComputerOperation June,2012–July,2013 Al-RafatRafatulahComputerInstitute Ikeja,Lagos

*MajoredinMicrosoftofficeanddesktoppublishing

O’Level SecondaryEducation September,2005–June,2012 OnipetesiHighSchool IloroAgege,Lagos

QUALIFICATIONSANDCERTIFICATIONS

ProficiencyCertificateinManagementandNIMMembershipCertificate March, 2020

NYSCDischargeCertificate September,2019

NDLEACommunityDevelopmentServiceCertificate September,2019 B.Sc.DegreeinBiochemistry,SecondClassUpper(CGPA:4.22) July,2018 CertificateofEfficiencyincomputeroperationanddesktoppublishing October, 2012

SecondarySchoolLeavingCertificate June,2012

INTERESTS

*Research,ManagementandB2BMarketing

*Contributiontogrowthanddevelopment

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