System Administrator Billing Manager

BONNIE LEWIS

Current Address: *** **** *** ******, #**, New York, New York 10031

Relocating to: 410 Fifth Street, New Bern, North Carolina 28560 Telephone: 917-***-**** · Email: *********@*****.*** · www.linkedin.com/in/bonnie-lewis I am excited to be part of your team that not only achieves its goals and tasks, but also cares for its employees. Being part of a network of good people helps move success farther than just above the bottom line. I hope that you find in my resume that being reliable and dependable are just a few of my strong suits.

EXPERIENCE

THE HEARST CORPORATION, NEW YORK, NY, 1998 – TO PRESENT HCM DIGITAL SPECIALIST / LEARNING MANAGEMENT SYSTEM ADMINISTRATOR, 2018 – TO PRESENT

• Promoted to this role in 2018

• Manage various LMS platforms including Oracle, Cornerstone, Proofpoint, LRN, and NINJIO.

• Manage required Compliance training enterprise-wide, both domestic and internationally

• Provide training analytics

• Manage learning library

• Support the LMS to implement feedback to improve system and user performance

• Create and manage ad hoc training assignments

• Manage LMS Admin Office Hours and individual LMS training sessions

• Create original learning content using Camtasia, Articulate Storyline, and Adobe Captivate

• Create original video courses using Adobe Suite

• Work with the local businesses to manage compliance requirements

• Draft, edit and curate SCORM/AICC/HACP content

• Ability to maintain effective working relationships with internal clients LEARNING MANAGEMENT SYSTEM ADMINISTRATOR, 2006-2018

• Managed enterprise required compliance training

• Liased with local business stake holders to define specific business requirements and deadlines

• Providing analytics

LEGAL BILLING MANAGER, 1998-2018

• Reported directly to the EVP/CLO

• Provided analytical insight and legal billing metrics

• Maintained open matters, while negotiating fees and resolving account discrepancies

• Project manager for creating an internal legal billing system, onboarding a cloud- based legal billing solution, and moving to a document management system 2

EMPLOYEE BENEFITS PARAPROFESSIONAL, 1998-2018

• Hired as the Bankruptcy and Collections Paralegal

• Promoted to the Employee Benefits Paraprofessional

• Managed Domestic Relations Orders

• Reviewed Orders and Divorce filings

• Drafted model Order to improve the approval workflow process

• Prepared and filed Motions

• Reviewed adoption decrees

• Researched international and nationwide adoption laws EDUCATION

1994-1997

BACHELOR OF SCIENCE IN APPLIED SOCIOLOGY WITH A CONCENTRATION IN LAW & SOCIETY, EAST CAROLINA UNIVERSITY

SKILLS

• Microsoft Suite (proficient in Word,

PowerPoint, Excel, Outlook)

• Apple Pages and Numbers

• Adobe Suite (Premiere Pro, Media Encoder,

Illustrator, Photoshop, After Effects)

• Agile, MS Planner

• Adobe Captivate and Rise

• Articulate Storyline

• Power BI

• Camtasia

• Final Cut Pro, Motion, and Compressor

• Collaboration tools including WebEx,

Teams, and Zoom

• Managing LMS systems including Oracle,

Cornerstone, Proofpoint, LRN, and NINJIO

ACTIVITIES

I am one of the groundbreaking members of Hearst’s diversity and inclusion initiative. Together with a very small team we created an internal facing site for employees of Hearst resourced materials so that they may educate themselves on diversity, inclusion, and related issues. I remain actively involved in the management of this team.

I am one of the core members of Hearst’s Volunteer Committee, offering colleagues a chance to give back. I have organized team building events where we have volunteered with Habitat for Humanity, Meals on Wheels, NYC Food Bank, and even cleaned sites around Manhattan for the NYC Parks Dept. I continue to resource programs where assistance is needed. As the Digital Specialist I for the corporate department, I am responsible for creating all visual arts and presentations. I am currently working on creating a catalog of “How To” training series videos for the HCM team. These videos have proven to be a great resource for LMS Administrators, as well as with Learners navigating the LMS. I manage each of these productions, from start to finish.

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